This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1945542 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1945542 Title: mouse starts going up and has a laggy response Status in linux package in Ubuntu: Incomplete Bug description: Writing lsb_release -rd I got this: Description: Ubuntu 20.04.3 LTS Release: 20.04 I don't know exactly what package has the issue but I think is most probably the kernel itself. I can use my touchpad normally most of the time. But randomly and suddenly, it stops working properly. When I don't move the cursor, it starts going up and for re-using it I have to pass my finger three times (aprox.) and then it starts to respond. But when I leave it, the bug comes again. The problem got solved when I restart my laptop. I've tried a lot of troubleshooting I've found on internet but nothing works without restarting. Also, when I write xinput -list in the terminal, it does not detect my touchpad. Moreover, today I got two like-windows blue screen but instead of having a blue screen I got something like a TV receiving noise in color. Nothing works -neither the power button- I've lost few of my college work (not anything serious by luck). Thank you for making Ubuntu and best Regards. Josue Laszeski, Argentina. PD: I'm not an English native speaker, please ignore my redaction faults. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.11.0-37-generic 5.11.0-37.41~20.04.2 ProcVersionSignature: Ubuntu 5.11.0-37.41~20.04.2-generic 5.11.22 Uname: Linux 5.11.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.20 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: MATE Date: Wed Sep 29 21:46:41 2021 InstallationDate: Installed on 2021-07-26 (65 days ago) InstallationMedia: Ubuntu-MATE 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) SourcePackage: linux-signed-hwe-5.11 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1945542/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp