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apport-collect 1956830

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** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: jammy

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https://bugs.launchpad.net/bugs/1956830

Title:
  Problems with fprind (various readers) Jammy and earlier

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The fingerprint reader is not working. I have tried 2 an elan and a digital 
persona U.4500.U both fail to recognize the fingerprint. I downloaded the 
latest Beta available to date. I also tried with Ubuntu Mate 20.04.3 and other 
live Ubuntu.
  [CODE]
  ubuntu@ubuntu:~$ lsusb
  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 001 Device 003: ID 8644:800e Intenso GmbG USB Flash Disk
  Bus 001 Device 004: ID 04f3:0c28 Elan Microelectronics Corp. fingerprint 
sensor [FeinTech FPS00200]
  Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  ubuntu@ubuntu:~$ fprintd-enroll
  Using device /net/reactivated/Fprint/Device/0
  Enrolling right-index-finger finger.
  Enroll result: enroll-stage-passed
  Enroll result: enroll-swipe-too-short
  Enroll result: enroll-stage-passed
  Enroll result: enroll-stage-passed
  Enroll result: enroll-stage-passed
  Enroll result: enroll-swipe-too-short
  Enroll result: enroll-swipe-too-short
  Enroll result: enroll-stage-passed
  Enroll result: enroll-swipe-too-short
  Enroll result: enroll-swipe-too-short
  Enroll result: enroll-completed
  ubuntu@ubuntu:~$ fprintd-verify
  Using device /net/reactivated/Fprint/Device/0
  Listing enrolled fingers:
   - #0: right-index-finger
  Verify started!
  Verifying: right-index-finger
  Verify result: verify-retry-scan (not done)
  Verify result: verify-swipe-too-short (not done)
  Verify result: verify-swipe-too-short (not done)
  Verify result: verify-no-match (done)
  ubuntu@ubuntu:~$ fprintd-verify
  Using device /net/reactivated/Fprint/Device/0
  Listing enrolled fingers:
   - #0: right-index-finger
  Verify started!
  Verifying: right-index-finger
  Verify result: verify-swipe-too-short (not done)
  Verify result: verify-retry-scan (not done)
  Verify result: verify-no-match (done)
  ubuntu@ubuntu:~$ fprintd-verify
  Using device /net/reactivated/Fprint/Device/0
  Listing enrolled fingers:
   - #0: right-index-finger
  Verify started!
  Verifying: right-index-finger
  Verify result: verify-swipe-too-short (not done)
  Verify result: verify-no-match (done)
  ubuntu@ubuntu:~$

  ubuntu@ubuntu:~$ lsusb
  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 001 Device 003: ID 05ba:000a DigitalPersona, Inc. Fingerprint Reader
  Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  ubuntu@ubuntu:~$ fprintd-enroll
  Using device /net/reactivated/Fprint/Device/0
  Enrolling right-index-finger finger.
  Enroll result: enroll-stage-passed
  Enroll result: enroll-stage-passed
  Enroll result: enroll-stage-passed
  Enroll result: enroll-stage-passed
  Enroll result: enroll-stage-passed
  Enroll result: enroll-completed
  ubuntu@ubuntu:~$ fprintd-verify
  Using device /net/reactivated/Fprint/Device/0
  Listing enrolled fingers:
   - #0: right-index-finger
  Verify started!
  Verifying: right-index-finger
  Verify result: verify-match (done)
  ubuntu@ubuntu:~$ fprintd-verify
  Using device /net/reactivated/Fprint/Device/0
  Listing enrolled fingers:
   - #0: right-index-finger
  Verify started!
  Verifying: right-index-finger
  Verify result: verify-no-match (done)
  ubuntu@ubuntu:~$
  [/CODE]

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