Dear Matthew, I do not know if it is exactly the same situation here, but after a recent upgrade (early January) I noticed that my external Realtex USB 3.0 hub only gets recognised as VIA Labs USB 2.0 hub and usually does not work at all then.
usb 1-1: new high-speed USB device number 6 using xhci_hcd usb 1-1: New USB device found, idVendor=2109, idProduct=2813, bcdDevice=90.11 usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0 usb 1-1: Product: USB2.0 Hub usb 1-1: Manufacturer: VIA Labs, Inc. hub 1-1:1.0: USB hub found hub 1-1:1.0: 4 ports detected When I attach it to a USB 2.0 port, it works. I tested with 5.13.0-22-generic and it was the same. Best, Jonathan -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1956542 Title: usb devices connected via usb 3.*-Hub are not detected Status in linux package in Ubuntu: Confirmed Bug description: usb devices connected via an usb 3.x-hub are not detected. [53443.604120] usb 4-4.2: new SuperSpeed USB device number 6 using xhci_hcd [53443.707572] usb 4-4.2: New USB device found, idVendor=2109, idProduct=0813, bcdDevice=90.11 [53443.707583] usb 4-4.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [53443.707587] usb 4-4.2: Product: USB3.0 Hub [53443.707589] usb 4-4.2: Manufacturer: VIA Labs, Inc. [53443.709682] hub 4-4.2:1.0: USB hub found [53443.709913] hub 4-4.2:1.0: 4 ports detected [53443.795224] usb 4-4.3: new SuperSpeed USB device number 7 using xhci_hcd [53443.829875] usb 4-4.3: New USB device found, idVendor=0557, idProduct=2410, bcdDevice= 1.19 [53443.829885] usb 4-4.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [53443.829890] usb 4-4.3: Product: 4-Port USB 3.0 Hub [53443.829893] usb 4-4.3: Manufacturer: Generic [53443.840170] hub 4-4.3:1.0: USB hub found [53443.841600] hub 4-4.3:1.0: 4 ports detected [53444.147800] usb 4-4.2.4: new SuperSpeed USB device number 8 using xhci_hcd [53444.251729] usb 4-4.2.4: New USB device found, idVendor=2109, idProduct=0813, bcdDevice=90.11 [53444.251736] usb 4-4.2.4: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [53444.251739] usb 4-4.2.4: Product: USB3.0 Hub [53444.251742] usb 4-4.2.4: Manufacturer: VIA Labs, Inc. [53444.257750] hub 4-4.2.4:1.0: USB hub found [53444.257909] hub 4-4.2.4:1.0: 4 ports detected [53444.330559] usb 4-4.3.2: new SuperSpeed USB device number 9 using xhci_hcd [53444.350917] usb 4-4.3.2: New USB device found, idVendor=0451, idProduct=8140, bcdDevice= 1.00 [53444.350926] usb 4-4.3.2: New USB device strings: Mfr=0, Product=0, SerialNumber=0 [53444.353872] hub 4-4.3.2:1.0: USB hub found [53444.354204] hub 4-4.3.2:1.0: 4 ports detected [53444.647364] usb 4-4.2.4.2: new SuperSpeed USB device number 10 using xhci_hcd [53444.765499] usb 4-4.2.4.2: New USB device found, idVendor=0bda, idProduct=0301, bcdDevice= 1.30 [53444.765507] usb 4-4.2.4.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [53444.765510] usb 4-4.2.4.2: Product: USB3.0 Card Reader [53444.765512] usb 4-4.2.4.2: Manufacturer: Realtek [53444.765514] usb 4-4.2.4.2: SerialNumber: 201210233001 [53444.777193] usb-storage 4-4.2.4.2:1.0: USB Mass Storage device detected [53444.778469] scsi host7: usb-storage 4-4.2.4.2:1.0 [53444.903836] usb 4-4.2.4.4: new SuperSpeed USB device number 11 using xhci_hcd [53445.010197] usb 4-4.2.4.4: New USB device found, idVendor=2109, idProduct=0813, bcdDevice=90.11 [53445.010203] usb 4-4.2.4.4: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [53445.010205] usb 4-4.2.4.4: Product: USB3.0 Hub [53445.010207] usb 4-4.2.4.4: Manufacturer: VIA Labs, Inc. [53445.014033] hub 4-4.2.4.4:1.0: USB hub found [53445.015233] hub 4-4.2.4.4:1.0: 4 ports detected [53445.447869] usb 4-4.2.4.4.4: new SuperSpeed USB device number 12 using xhci_hcd [53445.555240] usb 4-4.2.4.4.4: New USB device found, idVendor=2109, idProduct=0813, bcdDevice=90.11 [53445.555248] usb 4-4.2.4.4.4: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [53445.555251] usb 4-4.2.4.4.4: Product: USB3.0 Hub [53445.555254] usb 4-4.2.4.4.4: Manufacturer: VIA Labs, Inc. [53445.557571] hub 4-4.2.4.4.4:1.0: USB hub found [53445.557780] hub 4-4.2.4.4.4:1.0: 4 ports detected Connecting various devices to this 13-port-hub does not lead to device detection. The devices connected are just ignored. Some devices are detected, but it might take some time (up to two minutes until they are): Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc_xq_453 Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc_xq_453 Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc_xq_512 Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc_xq_512 Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc_xq_552 Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc_xq_552 Jan 6 02:11:37 ivory systemd[1]: Starting Load/Save RF Kill Switch Status... Jan 6 02:11:37 ivory kernel: [53825.716387] usb 3-4.2.4.4.1: new full-speed USB device number 61 using xhci_hcd Jan 6 02:11:37 ivory kernel: [53825.850501] usb 3-4.2.4.4.1: New USB device found, idVendor=0a12, idProduct=0001, bcdDevice=88.91 Jan 6 02:11:37 ivory kernel: [53825.850513] usb 3-4.2.4.4.1: New USB device strings: Mfr=0, Product=2, SerialNumber=0 Jan 6 02:11:37 ivory kernel: [53825.850517] usb 3-4.2.4.4.1: Product: CSR8510 A10 Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc_xq_453 Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc_xq_453 Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc_xq_512 Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc_xq_512 Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc_xq_552 Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc_xq_552 Jan 6 02:11:39 ivory upowerd[23572]: treating change event as add on /sys/devices/pci0000:00/0000:00:14.0/usb3/3-4/3-4.2/3-4.2.4/3-4.2.4.4/3-4.2.4.4.1 Others, like external usb-3.x drives are not detected at all. But CD/DVD/BlueRay or usb-2.0-devices are: Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc_xq_453 Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc_xq_453 Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc_xq_512 Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc_xq_512 Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc_xq_552 Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc_xq_552 Jan 6 02:11:37 ivory systemd[1]: Starting Load/Save RF Kill Switch Status... Jan 6 02:11:37 ivory kernel: [53825.716387] usb 3-4.2.4.4.1: new full-speed USB device number 61 using xhci_hcd Jan 6 02:11:37 ivory kernel: [53825.850501] usb 3-4.2.4.4.1: New USB device found, idVendor=0a12, idProduct=0001, bcdDevice=88.91 Jan 6 02:11:37 ivory kernel: [53825.850513] usb 3-4.2.4.4.1: New USB device strings: Mfr=0, Product=2, SerialNumber=0 Jan 6 02:11:37 ivory kernel: [53825.850517] usb 3-4.2.4.4.1: Product: CSR8510 A10 Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc_xq_453 Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc_xq_453 Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc_xq_512 Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc_xq_512 Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc_xq_552 Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc_xq_552 Jan 6 02:11:39 ivory upowerd[23572]: treating change event as add on /sys/devices/pci0000:00/0000:00:14.0/usb3/3-4/3-4.2/3-4.2.4/3-4.2.4.4/3-4.2.4.4.1 Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc_xq_453 Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc_xq_453 Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc_xq_512 Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc_xq_512 Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc_xq_552 Jan 6 02:11:37 ivory bluetoothd[8177]: Endpoint unregistered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc_xq_552 Jan 6 02:11:37 ivory systemd[1]: Starting Load/Save RF Kill Switch Status... Jan 6 02:11:37 ivory kernel: [53825.716387] usb 3-4.2.4.4.1: new full-speed USB device number 61 using xhci_hcd Jan 6 02:11:37 ivory kernel: [53825.850501] usb 3-4.2.4.4.1: New USB device found, idVendor=0a12, idProduct=0001, bcdDevice=88.91 Jan 6 02:11:37 ivory kernel: [53825.850513] usb 3-4.2.4.4.1: New USB device strings: Mfr=0, Product=2, SerialNumber=0 Jan 6 02:11:37 ivory kernel: [53825.850517] usb 3-4.2.4.4.1: Product: CSR8510 A10 Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc_xq_453 Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc_xq_453 Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc_xq_512 Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc_xq_512 Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSink/sbc_xq_552 Jan 6 02:11:38 ivory bluetoothd[8177]: Endpoint registered: sender=:1.50 path=/MediaEndpoint/A2DPSource/sbc_xq_552 Jan 6 02:11:39 ivory upowerd[23572]: treating change event as add on /sys/devices/pci0000:00/0000:00:14.0/usb3/3-4/3-4.2/3-4.2.4/3-4.2.4.4/3-4.2.4.4.1 An usb-3.2-device is ignored entirely until another usb-3.0 device is connected. It is not reliable. Sometimes devices are ignored, sometimes they are detected an action taken. ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: linux-image-5.13.0-23-generic 5.13.0-23.23 ProcVersionSignature: Ubuntu 5.13.0-23.23-generic 5.13.19 Uname: Linux 5.13.0-23-generic x86_64 ApportVersion: 2.20.11-0ubuntu71 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: tps 23280 F.... pulseaudio CasperMD5CheckResult: unknown Date: Thu Jan 6 02:05:01 2022 HibernationDevice: RESUME=/dev/vg/swap_1 InstallationDate: Installed on 2011-10-19 (3731 days ago) InstallationMedia: Xubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) MachineType: Acer TravelMate P643-M ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.13.0-23-generic root=/dev/mapper/vg-root ro elevator=deadline splash acpi=force reboot=bios ipv6.disable=1 crashkernel=384M-2G:128M,2G-:256M vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.13.0-23-generic N/A linux-backports-modules-5.13.0-23-generic N/A linux-firmware 1.201.3 SourcePackage: linux UpgradeStatus: Upgraded to impish on 2019-04-27 (984 days ago) dmi.bios.date: 10/21/2013 dmi.bios.release: 2.15 dmi.bios.vendor: Phoenix Technologies Ltd. dmi.bios.version: V2.15 dmi.board.asset.tag: No Asset Tag dmi.board.name: TravelMate P643-M dmi.board.vendor: Acer dmi.board.version: V2.15 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: Acer dmi.chassis.version: V2.15 dmi.ec.firmware.release: 1.19 dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrV2.15:bd10/21/2013:br2.15:efr1.19:svnAcer:pnTravelMateP643-M:pvrV2.15:rvnAcer:rnTravelMateP643-M:rvrV2.15:cvnAcer:ct9:cvrV2.15:skuTravelMateP643-M_0681_2.15: dmi.product.family: TravelMate P643-M dmi.product.name: TravelMate P643-M dmi.product.sku: TravelMate P643-M_0681_2.15 dmi.product.version: V2.15 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956542/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
