** Changed in: linux (Ubuntu) Status: Incomplete => Fix Released ** Changed in: linux (Ubuntu) Status: Fix Released => Incomplete
** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed ** Changed in: linux (Ubuntu) Assignee: (unassigned) => Jerry Salfian (jsalfian-marketing) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1971075 Title: external monitor vga port with internal intel graphic not working with ubuntu 20.04 wayland Status in linux package in Ubuntu: Confirmed Bug description: Hello There, I'm using ubuntu desktop for about 12 years Using the LTS released. and using External monitor (Acer G195HOV) vga port connected to my laptop hp2540p. It's working good within ubuntu desktop 16.04 LTS, and "working for a while" after upgrade to ubuntu 20.04 LTS. After the kernel updated to version 5.10 the external monitor stop working.... Blank screen. FYI: Currently I'm using ubuntu 20.04 with kernel 5.15. jerry@hp-2540p:~$ hostnamectl Static hostname: hp-2540p Icon name: computer-laptop Chassis: laptop Machine ID: de4b56ef6180e8fc7e641c9d5fddb479 Boot ID: fb02c732e3cf4de2bd716259ecfdee56 Operating System: Ubuntu 20.04.4 LTS Kernel: Linux 5.15.0-17-generic Architecture: x86-64 jerry@hp-2540p:~$ echo $XDG_SESSION_TYPE wayland jerry@hp-2540p:~$ sudo lspci -v [sudo] password for jerry: 00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 02) Subsystem: Hewlett-Packard Company Core Processor DRAM Controller Flags: bus master, fast devsel, latency 0 Capabilities: [e0] Vendor Specific Information: Len=0c <?> 00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 02) (prog-if 00 [VGA controller]) DeviceName: 32 Subsystem: Hewlett-Packard Company Core Processor Integrated Graphics Controller Flags: bus master, fast devsel, latency 0, IRQ 29 Memory at d0000000 (64-bit, non-prefetchable) [size=4M] Memory at c0000000 (64-bit, prefetchable) [size=256M] I/O ports at 5058 [size=8] Expansion ROM at 000c0000 [virtual] [disabled] [size=128K] Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit- Capabilities: [d0] Power Management version 2 Capabilities: [a4] PCI Advanced Features Kernel driver in use: i915 Kernel modules: i915 00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06) Subsystem: Hewlett-Packard Company 5 Series/3400 Series Chipset HECI Controller Flags: bus master, fast devsel, latency 0, IRQ 30 Memory at d4724000 (64-bit, non-prefetchable) [size=16] Capabilities: [50] Power Management version 3 Capabilities: [8c] MSI: Enable+ Count=1/1 Maskable- 64bit+ Kernel driver in use: mei_me Kernel modules: mei_me 00:16.3 Serial controller: Intel Corporation 5 Series/3400 Series Chipset KT Controller (rev 06) (prog-if 02 [16550]) Subsystem: Hewlett-Packard Company 5 Series/3400 Series Chipset KT Controller Flags: bus master, 66MHz, fast devsel, latency 0, IRQ 17 I/O ports at 5050 [size=8] Memory at d472b000 (32-bit, non-prefetchable) [size=4K] Capabilities: [c8] Power Management version 3 Capabilities: [d0] MSI: Enable- Count=1/1 Maskable- 64bit+ Kernel driver in use: serial 00:19.0 Ethernet controller: Intel Corporation 82577LM Gigabit Network Connection (rev 05) Subsystem: Hewlett-Packard Company 82577LM Gigabit Network Connection Flags: bus master, fast devsel, latency 0, IRQ 27 Memory at d4700000 (32-bit, non-prefetchable) [size=128K] Memory at d472a000 (32-bit, non-prefetchable) [size=4K] I/O ports at 5020 [size=32] Capabilities: [c8] Power Management version 2 Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+ Capabilities: [e0] PCI Advanced Features Kernel driver in use: e1000e Kernel modules: e1000e 00:1a.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05) (prog-if 20 [EHCI]) Subsystem: Hewlett-Packard Company 5 Series/3400 Series Chipset USB2 Enhanced Host Controller Flags: bus master, medium devsel, latency 0, IRQ 16 Memory at d4729000 (32-bit, non-prefetchable) [size=1K] Capabilities: [50] Power Management version 2 Capabilities: [58] Debug port: BAR=1 offset=00a0 Capabilities: [98] PCI Advanced Features Kernel driver in use: ehci-pci 00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05) Subsystem: Hewlett-Packard Company 5 Series/3400 Series Chipset High Definition Audio Flags: bus master, fast devsel, latency 0, IRQ 32 Memory at d4720000 (64-bit, non-prefetchable) [size=16K] Capabilities: [50] Power Management version 2 Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+ Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00 Capabilities: [100] Virtual Channel Capabilities: [130] Root Complex Link Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel 00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 05) (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0, IRQ 24 Bus: primary=00, secondary=01, subordinate=01, sec-latency=0 I/O behind bridge: [disabled] Memory behind bridge: d4600000-d46fffff [size=1M] Prefetchable memory behind bridge: [disabled] Capabilities: [40] Express Root Port (Slot+), MSI 00 Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit- Capabilities: [90] Subsystem: Hewlett-Packard Company 5 Series/3400 Series Chipset PCI Express Root Port 1 Capabilities: [a0] Power Management version 2 Kernel driver in use: pcieport 00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 05) (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0, IRQ 25 Bus: primary=00, secondary=02, subordinate=42, sec-latency=0 I/O behind bridge: 00003000-00004fff [size=8K] Memory behind bridge: d0600000-d45fffff [size=64M] Prefetchable memory behind bridge: 00000000d4900000-00000000d4afffff [size=2M] Capabilities: [40] Express Root Port (Slot+), MSI 00 Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit- Capabilities: [90] Subsystem: Hewlett-Packard Company 5 Series/3400 Series Chipset PCI Express Root Port 2 Capabilities: [a0] Power Management version 2 Kernel driver in use: pcieport 00:1c.3 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 4 (rev 05) (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0, IRQ 26 Bus: primary=00, secondary=43, subordinate=43, sec-latency=0 I/O behind bridge: [disabled] Memory behind bridge: d0500000-d05fffff [size=1M] Prefetchable memory behind bridge: [disabled] Capabilities: [40] Express Root Port (Slot+), MSI 00 Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit- Capabilities: [90] Subsystem: Hewlett-Packard Company 5 Series/3400 Series Chipset PCI Express Root Port 4 Capabilities: [a0] Power Management version 2 Kernel driver in use: pcieport 00:1d.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05) (prog-if 20 [EHCI]) Subsystem: Hewlett-Packard Company 5 Series/3400 Series Chipset USB2 Enhanced Host Controller Flags: bus master, medium devsel, latency 0, IRQ 20 Memory at d4728000 (32-bit, non-prefetchable) [size=1K] Capabilities: [50] Power Management version 2 Capabilities: [58] Debug port: BAR=1 offset=00a0 Capabilities: [98] PCI Advanced Features Kernel driver in use: ehci-pci 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5) (prog-if 01 [Subtractive decode]) Flags: bus master, fast devsel, latency 0 Bus: primary=00, secondary=44, subordinate=45, sec-latency=64 I/O behind bridge: 00002000-00002fff [size=4K] Memory behind bridge: d0400000-d04fffff [size=1M] Prefetchable memory behind bridge: [disabled] Capabilities: [50] Subsystem: Hewlett-Packard Company 82801 Mobile PCI Bridge 00:1f.0 ISA bridge: Intel Corporation QM57 Chipset LPC Interface Controller (rev 05) Subsystem: Hewlett-Packard Company QM57 Chipset LPC Interface Controller Flags: bus master, medium devsel, latency 0 Capabilities: [e0] Vendor Specific Information: Len=10 <?> Kernel driver in use: lpc_ich Kernel modules: lpc_ich 00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 6 port SATA AHCI Controller (rev 05) (prog-if 01 [AHCI 1.0]) Subsystem: Hewlett-Packard Company 5 Series/3400 Series Chipset 6 port SATA AHCI Controller Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 28 I/O ports at 5048 [size=8] I/O ports at 5064 [size=4] I/O ports at 5040 [size=8] I/O ports at 5060 [size=4] I/O ports at 5000 [size=32] Memory at d4727000 (32-bit, non-prefetchable) [size=2K] Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit- Capabilities: [70] Power Management version 3 Capabilities: [a8] SATA HBA v1.0 Capabilities: [b0] PCI Advanced Features Kernel driver in use: ahci Kernel modules: ahci 00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 05) Subsystem: Hewlett-Packard Company 5 Series/3400 Series Chipset Thermal Subsystem Flags: bus master, fast devsel, latency 0, IRQ 18 Memory at d4726000 (64-bit, non-prefetchable) [size=4K] Capabilities: [50] Power Management version 3 Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit- Kernel driver in use: intel ips Kernel modules: intel_ips 43:00.0 Network controller: Intel Corporation Centrino Advanced-N 6200 (rev 35) DeviceName: WLAN Subsystem: Intel Corporation Centrino Advanced-N 6200 2x2 AGN Flags: bus master, fast devsel, latency 0, IRQ 31 Memory at d0500000 (64-bit, non-prefetchable) [size=8K] Capabilities: [c8] Power Management version 3 Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+ Capabilities: [e0] Express Endpoint, MSI 00 Capabilities: [100] Advanced Error Reporting Capabilities: [140] Device Serial Number 00-23-14-ff-ff-7a-5e-f4 Kernel driver in use: iwlwifi Kernel modules: iwlwifi 44:06.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 06) (prog-if 10 [OHCI]) Subsystem: Hewlett-Packard Company R5C832 IEEE 1394 Controller Flags: bus master, medium devsel, latency 64, IRQ 20 Memory at d0401000 (32-bit, non-prefetchable) [size=2K] Capabilities: [dc] Power Management version 2 Kernel driver in use: firewire_ohci Kernel modules: firewire_ohci 44:06.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 25) Subsystem: Hewlett-Packard Company R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter Flags: bus master, medium devsel, latency 64, IRQ 22 Memory at d0403000 (32-bit, non-prefetchable) [size=256] Capabilities: [80] Power Management version 2 Kernel driver in use: sdhci-pci Kernel modules: sdhci_pci 44:06.2 CardBus bridge: Ricoh Co Ltd RL5c476 II (rev bb) Subsystem: Hewlett-Packard Company RL5c476 II Flags: bus master, medium devsel, latency 168, IRQ 22 Memory at d0400000 (32-bit, non-prefetchable) [size=4K] Bus: primary=44, secondary=45, subordinate=45, sec-latency=176 Memory window 0: d8000000-dbffffff (prefetchable) Memory window 1: dc000000-dfffffff I/O window 0: 00002000-000020ff I/O window 1: 00002400-000024ff 16-bit legacy interface ports at 0001 Capabilities: [dc] Power Management version 2 Kernel driver in use: yenta_cardbus Kernel modules: yenta_socket ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02) Subsystem: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers Flags: bus master, fast devsel, latency 0 ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02) Subsystem: Intel Corporation Core Processor QuickPath Architecture System Address Decoder Flags: bus master, fast devsel, latency 0 ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02) Subsystem: Intel Corporation Core Processor QPI Link 0 Flags: bus master, fast devsel, latency 0 ff:02.1 Host bridge: Intel Corporation 1st Generation Core i3/5/7 Processor QPI Physical 0 (rev 02) Subsystem: Intel Corporation 1st Generation Core i3/5/7 Processor QPI Physical 0 Flags: bus master, fast devsel, latency 0 ff:02.2 Host bridge: Intel Corporation 1st Generation Core i3/5/7 Processor Reserved (rev 02) Subsystem: Intel Corporation 1st Generation Core i3/5/7 Processor Reserved Flags: bus master, fast devsel, latency 0 ff:02.3 Host bridge: Intel Corporation 1st Generation Core i3/5/7 Processor Reserved (rev 02) Subsystem: Intel Corporation 1st Generation Core i3/5/7 Processor Reserved Flags: bus master, fast devsel, latency 0 jerry@hp-2540p:~$ jerry@hp-2540p:~$ sudo lshw -c video [sudo] password for jerry: *-display description: VGA compatible controller product: Core Processor Integrated Graphics Controller vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 02 width: 64 bits clock: 33MHz capabilities: msi pm vga_controller bus_master cap_list configuration: driver=i915 latency=0 resources: irq:29 memory:d0000000-d03fffff memory:c0000000-cfffffff ioport:5058(size=8) memory:c0000-dffff jerry@hp-2540p:~$ xrandr --verbose Screen 0: minimum 16 x 16, current 2646 x 800, maximum 32767 x 32767 XWAYLAND0 connected 1280x800+0+0 (0x543) normal (normal left inverted right x axis y axis) 260mm x 160mm Identifier: 0x21 Timestamp: 110906 Subpixel: unknown Gamma: 1.0:1.0:1.0 Brightness: 0.0 Clones: CRTC: 0 CRTCs: 0 Transform: 1.000000 0.000000 0.000000 0.000000 1.000000 0.000000 0.000000 0.000000 1.000000 filter: non-desktop: 0 supported: 0, 1 1280x800 (0x543) 83.750MHz -HSync +VSync *current +preferred h: width 1280 start 1352 end 1480 total 1680 skew 0 clock 49.85KHz v: height 800 start 803 end 809 total 831 clock 59.99Hz XWAYLAND1 connected 1366x768+1280+0 (0x546) normal (normal left inverted right x axis y axis) 410mm x 230mm Identifier: 0x545 Timestamp: 110906 Subpixel: unknown Gamma: 1.0:1.0:1.0 Brightness: 0.0 Clones: CRTC: 1 CRTCs: 1 Transform: 1.000000 0.000000 0.000000 0.000000 1.000000 0.000000 0.000000 0.000000 1.000000 filter: non-desktop: 0 supported: 0, 1 1366x768 (0x546) 84.500MHz -HSync +VSync *current +preferred h: width 1366 start 1431 end 1567 total 1776 skew 0 clock 47.58KHz v: height 768 start 771 end 781 total 798 clock 59.62Hz jerry@hp-2540p:~$ echo " " && echo "----------------" && echo "Updating System!" && echo "----------------" && sudo apt-fast update --fix-missing && sudo apt-fast --fix-broken install && sudo apt-fast upgrade -y && sudo apt-fast dist-upgrade --yes && echo " " ---------------- Updating System! ---------------- Hit:1 https://dl.google.com/linux/chrome/deb stable InRelease Hit:2 https://cli.github.com/packages stable InRelease Hit:3 http://ppa.launchpad.net/apt-fast/stable/ubuntu focal InRelease Get:4 https://esm.ubuntu.com/infra/ubuntu focal-infra-security InRelease [7,426 B] Hit:5 http://ppa.launchpad.net/canonical-kernel-team/ppa/ubuntu focal InRelease Hit:6 http://us.archive.ubuntu.com/ubuntu focal InRelease Get:7 https://esm.ubuntu.com/infra/ubuntu focal-infra-updates InRelease [7,425 B] Hit:8 https://repositories.intel.com/graphics/ubuntu focal InRelease Hit:9 http://ppa.launchpad.net/fixnix/netspeed/ubuntu bionic InRelease Get:10 http://us.archive.ubuntu.com/ubuntu focal-updates InRelease [114 kB] Hit:11 http://ppa.launchpad.net/linrunner/tlp/ubuntu focal InRelease Hit:12 http://ppa.launchpad.net/mozillateam/ppa/ubuntu focal InRelease Hit:13 http://ppa.launchpad.net/otto-kesselgulasch/gimp/ubuntu focal InRelease Get:14 http://us.archive.ubuntu.com/ubuntu focal-backports InRelease [108 kB] Get:15 http://us.archive.ubuntu.com/ubuntu focal-security InRelease [114 kB] Hit:16 http://archive.canonical.com/ubuntu focal InRelease Fetched 351 kB in 5s (72.6 kB/s) Reading package lists... Done Building dependency tree Reading state information... Done All packages are up to date. Reading package lists... Done Building dependency tree Reading state information... Done 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. Reading package lists... Done Building dependency tree Reading state information... Done Calculating upgrade... Done 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. Reading package lists... Done Building dependency tree Reading state information... Done Calculating upgrade... Done 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. jerry@hp-2540p:~$ Thank you for your attention. Kind regards, Jerry Salfian --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.23 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jerry 2746 F.... pulseaudio /dev/snd/pcmC0D0p: jerry 2746 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-12-19 (499 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: Hewlett-Packard HP EliteBook 2540p Package: linux (not installed) PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-17-generic root=UUID=fe4e8ee0-88a5-49cc-b3cb-dc08138c2ee2 ro quiet splash video=eDP-1:1280x800@59.99 video=VGA-1:1366x768@59.62 vt.handoff=7 ProcVersionSignature: Ubuntu 5.15.0-17.17~20.04.2-generic 5.15.12 RelatedPackageVersions: linux-restricted-modules-5.15.0-17-generic N/A linux-backports-modules-5.15.0-17-generic N/A linux-firmware 1.190.3+system76~1614008899~20.04~43c6c11 Tags: wayland-session focal Uname: Linux 5.15.0-17-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev render sambashare sudo _MarkForUpload: True dmi.bios.date: 05/25/2010 dmi.bios.release: 15.3 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68CSU Ver. F.03 dmi.board.name: 7008 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 38.2E dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.ec.firmware.release: 38.46 dmi.modalias: dmi:bvnHewlett-Packard:bvr68CSUVer.F.03:bd05/25/2010:br15.3:efr38.46:svnHewlett-Packard:pnHPEliteBook2540p:pvr:rvnHewlett-Packard:rn7008:rvrKBCVersion38.2E:cvnHewlett-Packard:ct10:cvr:skuJ2274125: dmi.product.family: 103C_5336AN dmi.product.name: HP EliteBook 2540p dmi.product.sku: J2274125 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1971075/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp