You have been subscribed to a public bug: My system running up-to-date Xubuntu 22.04 LTS and will frequently crash (several times a day). I found a "general protection fault" in /var/log/syslog. The system will be entirely unresponsive; I cannot escape to TTY and kill whatever offending process it is. I need to press the power button and do a hard shutoff. The system hang is more likely when I open a webpage that taxes the system, but it also sometimes just happens randomly.
Hardware is a Dell XPS 15 (the label says P56F, which is a 9550, but sudo lshw says 087C, which is a 9570; not sure if this is relevant). This has an 8th generation i7 core. When googling the error message, I found a similar error message here, also a Dell, but the linked bug appears to have been patched. https://bugs.launchpad.net/ubuntu/+source/linux-oem-5.10/+bug/1931509 general protection fault, probably for non-canonical address 0xfffdf0d490323650: 0000 [#16] SMP PTI CPU: 4 PID: 19037 Comm: WRRende~ckend#7 Tainted: P D O 5.15.0-37-generic #39-Ubuntu Hardware name: Dell Inc. XPS 15 9570/0D0T05, BIOS 1.23.0 12/02/2021 RIP: 0010:rmqueue+0x44a/0xba0 Code: 04 49 8b 46 10 49 01 db 49 39 c3 0f 84 2f 01 00 00 48 be 00 01 00 00 00 00 ad de 49 8b 46 10 48 8b 08 48 8b 50 08 4c 8d 40 f8 <48> 89 51 08 48 89 0a 48 89 30 48 83 c6 22 48 89 70 08 41 83 fd 1f RSP: 0018:ffffa945044d7750 EFLAGS: 00010093 RAX: fffff0d490323608 RBX: ffff90c62c536580 RCX: fffdf0d490323648 RDX: ffff90c62c5365a0 RSI: dead000000000100 RDI: ffff90c63c7d6b80 RBP: ffffa945044d7820 R08: fffff0d490323600 R09: 0000000000000001 R10: 0000000000000293 R11: ffff90c62c5365a0 R12: ffff90c63c7d6b80 R13: 0000000000000000 R14: ffff90c62c536590 R15: 000000000002d588 FS: 0000000000000000(0000) GS:ffff90c62c500000(0000) knlGS:0000000000000000 CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 CR2: 00007f6d61d7d910 CR3: 00000003944a4004 CR4: 00000000003706e0 Call Trace: <TASK> ? cpumask_next_and+0x24/0x30 ? cpumask_next_and+0x24/0x30 ? update_sg_lb_stats+0x78/0x570 ? update_sg_lb_stats+0x78/0x570 get_page_from_freelist+0xd1/0x520 __alloc_pages+0x17e/0x320 alloc_pages_vma+0x9d/0x380 wp_page_copy+0x7b/0x570 ? find_busiest_group+0x75/0x190 do_wp_page+0xca/0x2e0 handle_pte_fault+0x20b/0x230 __handle_mm_fault+0x3c7/0x700 handle_mm_fault+0xd8/0x2c0 do_user_addr_fault+0x1c5/0x670 exc_page_fault+0x77/0x160 asm_exc_page_fault+0x1e/0x30 RIP: 0010:__put_user_nocheck_4+0x3/0x11 Code: 00 00 48 39 d9 73 54 0f 01 cb 66 89 01 31 c9 0f 01 ca c3 0f 1f 44 00 00 48 bb fd ef ff ff ff 7f 00 00 48 39 d9 73 34 0f 01 cb <89> 01 31 c9 0f 01 ca c3 66 0f 1f 44 00 00 48 bb f9 ef ff ff ff 7f RSP: 0018:ffffa945044d7c80 EFLAGS: 00050293 RAX: 0000000000000000 RBX: 00007fffffffeffd RCX: 00007f6d61d7d910 RDX: 0000000000000000 RSI: ffff90c2da579980 RDI: 00007f6d61d7d910 RBP: ffffa945044d7ca0 R08: 0000000000000009 R09: 00007f6d61d7d920 R10: 0000000000000027 R11: 0000000000000000 R12: ffff90c3c2db9940 R13: ffff90c2da579980 R14: 0000000000000000 R15: ffff90c3c2db9940 ? mm_release+0xad/0xd0 exit_mm_release+0x23/0x30 exit_mm+0x3c/0x1d0 do_exit+0x1e0/0x3c0 do_group_exit+0x3b/0xb0 get_signal+0x150/0x900 arch_do_signal_or_restart+0xda/0x100 ? do_futex+0x13d/0x1d0 ? __x64_sys_futex+0x78/0x1e0 exit_to_user_mode_loop+0xc4/0x160 exit_to_user_mode_prepare+0x9c/0xb0 syscall_exit_to_user_mode+0x27/0x50 do_syscall_64+0x69/0xc0 ? do_syscall_64+0x69/0xc0 ? exit_to_user_mode_prepare+0x37/0xb0 ? syscall_exit_to_user_mode+0x27/0x50 ? __do_sys_sched_yield+0xe/0x20 ? do_syscall_64+0x69/0xc0 ? __do_sys_sched_yield+0xe/0x20 ? do_syscall_64+0x69/0xc0 ? irqentry_exit+0x19/0x30 ? exc_page_fault+0x89/0x160 ? asm_exc_page_fault+0x8/0x30 entry_SYSCALL_64_after_hwframe+0x44/0xae RIP: 0033:0x7f6dc641ca3d Code: 5b 41 5c c3 66 0f 1f 84 00 00 00 00 00 f3 0f 1e fa 48 89 f8 48 89 f7 48 89 d6 48 89 ca 4d 89 c2 4d 89 c8 4c 8b 4c 24 08 0f 05 <48> 3d 01 f0 ff ff 73 01 c3 48 8b 0d c3 a3 0f 00 f7 d8 64 89 01 48 RSP: 002b:00007f6d61d7aeb8 EFLAGS: 00000246 ORIG_RAX: 00000000000000ca RAX: fffffffffffffe00 RBX: 0000000000000000 RCX: 00007f6dc641ca3d RDX: 00000000ffffffff RSI: 0000000000000080 RDI: 00007f6d237e6368 RBP: 00007f6d237e6368 R08: 00007f6d443dd100 R09: 0000000000000060 R10: 0000000000000000 R11: 0000000000000246 R12: 00007f6d237e6340 R13: 00007f6dc641ca20 R14: 00007f6d61d7afd0 R15: 00007f6d61d7af40 </TASK> Modules linked in: uhid ccm rfcomm nvidia_uvm(PO) cmac algif_hash algif_skcipher af_alg bnep snd_hda_codec_hdmi intel_tcc_cooling snd_sof_pci_intel_cnl snd_sof_intel_hda_common soundwire_intel soundwire_generic_allocation soundwire_cadence snd_sof_intel_hda snd_sof_pci snd_sof_xtensa_dsp snd_sof snd_ctl_led snd_soc_hdac_hda x86_pkg_temp_thermal snd_hda_ext_core intel_powerclamp snd_hda_codec_realtek snd_soc_acpi_intel_match snd_soc_acpi snd_hda_codec_generic soundwire_bus snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine mei_hdcp snd_hda_intel snd_intel_dspcfg snd_intel_sdw_acpi intel_rapl_msr snd_hda_codec nvidia_drm(PO) dell_laptop snd_hda_core snd_hwdep snd_pcm dell_wmi ledtrig_audio coretemp nvidia_modeset(PO) ath10k_pci snd_seq_midi dell_smm_hwmon nls_iso8859_1 dell_smbios ath10k_core kvm_intel ath snd_seq_midi_event kvm mac80211 snd_rawmidi dcdbas snd_seq uvcvideo joydev videobuf2_vmalloc snd_seq_device rapl videobuf2_memops dell_wmi_sysman snd_timer nvidia(PO) videobuf2_v4l2 intel_cstate serio_raw efi_pstore firmware_attributes_class intel_wmi_thunderbolt dell_wmi_descriptor wmi_bmof mxm_wmi cfg80211 videobuf2_common btusb processor_thermal_device_pci_legacy btrtl snd btbcm processor_thermal_device videodev btintel processor_thermal_rfim input_leds ee1004 soundcore libarc4 mc bluetooth hid_multitouch processor_thermal_mbox cdc_acm ucsi_acpi mei_me processor_thermal_rapl ecdh_generic typec_ucsi intel_rapl_common ecc mei intel_pch_thermal intel_soc_dts_iosf typec int3403_thermal int340x_thermal_zone dell_smo8800 int3400_thermal mac_hid intel_hid acpi_pad acpi_thermal_rel sparse_keymap sch_fq_codel ipmi_devintf ipmi_msghandler msr parport_pc ppdev lp parport ip_tables x_tables autofs4 dm_crypt hid_logitech_hidpp hid_logitech_dj usbhid hid_generic i915 i2c_algo_bit ttm drm_kms_helper syscopyarea sysfillrect sysimgblt fb_sys_fops cec rtsx_pci_sdmmc crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel crypto_simd cryptd psmouse rc_core i2c_i801 nvme i2c_smbus drm intel_lpss_pci i2c_hid_acpi i2c_hid intel_lpss nvme_core ahci xhci_pci rtsx_pci libahci xhci_pci_renesas idma64 hid wmi video pinctrl_cannonlake psmouse rc_core i2c_i801 nvme i2c_smbus drm intel_lpss_pci i2c_hid_acpi i2c_hid intel_lpss nvme_core ahci xhci_pci rtsx_pci libahci xhci_pci_renesas idma64 hid wmi video pinctrl_cannonlake ---[ end trace 003ff54f33076f12 ]--- RIP: 0010:rmqueue+0x44a/0xba0 Code: 04 49 8b 46 10 49 01 db 49 39 c3 0f 84 2f 01 00 00 48 be 00 01 00 00 00 00 ad de 49 8b 46 10 48 8b 08 48 8b 50 08 4c 8d 40 f8 <48> 89 51 08 48 89 0a 48 89 30 48 83 c6 22 48 89 70 08 41 83 fd 1f RSP: 0000:ffffa94506bc3b50 EFLAGS: 00010093 RAX: fffff0d490323608 RBX: ffff90c62c536580 RCX: fffdf0d490323648 RDX: ffff90c62c5365a0 RSI: dead000000000100 RDI: ffff90c63c7d6b80 RBP: ffffa94506bc3c20 R08: fffff0d490323600 R09: 0000000000000001 R10: 0000000000000293 R11: ffff90c62c5365a0 R12: ffff90c63c7d6b80 R13: 0000000000000000 R14: ffff90c62c536590 R15: 000000000002d588 FS: 0000000000000000(0000) GS:ffff90c62c500000(0000) knlGS:0000000000000000 CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 CR2: 00007f6d61d7d910 CR3: 00000003944a4004 CR4: 00000000003706e0 Fixing recursive fault but reboot is needed! general protection fault, probably for non-canonical address 0xfffdf0d490323650: 0000 [#17] SMP PTI CPU: 4 PID: 12535 Comm: Breakpad Server Tainted: P D O 5.15.0-37-generic #39-Ubuntu Hardware name: Dell Inc. XPS 15 9570/0D0T05, BIOS 1.23.0 12/02/2021 RIP: 0010:rmqueue+0x44a/0xba0 Code: 04 49 8b 46 10 49 01 db 49 39 c3 0f 84 2f 01 00 00 48 be 00 01 00 00 00 00 ad de 49 8b 46 10 48 8b 08 48 8b 50 08 4c 8d 40 f8 <48> 89 51 08 48 89 0a 48 89 30 48 83 c6 22 48 89 70 08 41 83 fd 1f RSP: 0018:ffffa945030ff5e0 EFLAGS: 00010093 RAX: fffff0d490323608 RBX: ffff90c62c536580 RCX: fffdf0d490323648 RDX: ffff90c62c5365a0 RSI: dead000000000100 RDI: ffff90c63c7d6b80 RBP: ffffa945030ff6b0 R08: fffff0d490323600 R09: 0000000000000001 R10: 0000000000000293 R11: ffff90c62c5365a0 R12: ffff90c63c7d6b80 R13: 0000000000000000 R14: ffff90c62c536590 R15: 000000000002d588 FS: 00007f6d8a0ff640(0000) GS:ffff90c62c500000(0000) knlGS:0000000000000000 CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 CR2: 00007f6d8a0fed06 CR3: 00000003944a4005 CR4: 00000000003706e0 Call Trace: <TASK> get_page_from_freelist+0xd1/0x520 __alloc_pages+0x17e/0x320 alloc_pages_vma+0x9d/0x380 wp_page_copy+0x7b/0x570 ? page_counter_uncharge+0x22/0x40 do_wp_page+0xca/0x2e0 handle_pte_fault+0x20b/0x230 __handle_mm_fault+0x3c7/0x700 handle_mm_fault+0xd8/0x2c0 do_user_addr_fault+0x1c5/0x670 exc_page_fault+0x77/0x160 asm_exc_page_fault+0x1e/0x30 RIP: 0010:do_sys_poll+0x218/0x250 Code: ff ff 4c 39 f0 0f 82 47 ff ff ff 0f 01 cb 0f ae e8 48 8d 74 24 20 8b 56 08 48 8d 46 0c 85 d2 74 1b 49 8d 4c d5 00 0f b7 50 06 <66> 41 89 55 06 49 83 c5 08 48 83 c0 08 4c 39 e9 75 ea 48 8b 36 48 RSP: 0018:ffffa945030ffb10 EFLAGS: 00050202 RAX: ffffa945030ffb3c RBX: ffffa945030ffb3c RCX: 00007f6d8a0fed10 RDX: 0000000000000000 RSI: ffffa945030ffb30 RDI: ffff90c4d54f4100 RBP: ffffa945030ffee0 R08: 0000000000000001 R09: ffff90c3181e41d8 R10: 0000000000000003 R11: 0000000000000000 R12: 00000000fffffdfe R13: 0000000000000000 R14: ffff90c62c536590 R15: 000000000002d588 FS: 00007f6d8a0ff640(0000) GS:ffff90c62c500000(0000) knlGS:0000000000000000 CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 CR2: 00007f6d8a0fed06 CR3: 00000003944a4005 CR4: 00000000003706e0 Call Trace: <TASK> get_page_from_freelist+0xd1/0x520 __alloc_pages+0x17e/0x320 alloc_pages_vma+0x9d/0x380 wp_page_copy+0x7b/0x570 ? page_counter_uncharge+0x22/0x40 do_wp_page+0xca/0x2e0 handle_pte_fault+0x20b/0x230 __handle_mm_fault+0x3c7/0x700 handle_mm_fault+0xd8/0x2c0 do_user_addr_fault+0x1c5/0x670 exc_page_fault+0x77/0x160 asm_exc_page_fault+0x1e/0x30 RIP: 0010:do_sys_poll+0x218/0x250 Code: ff ff 4c 39 f0 0f 82 47 ff ff ff 0f 01 cb 0f ae e8 48 8d 74 24 20 8b 56 08 48 8d 46 0c 85 d2 74 1b 49 8d 4c d5 00 0f b7 50 06 <66> 41 89 55 06 49 83 c5 08 48 83 c0 08 4c 39 e9 75 ea 48 8b 36 48 RSP: 0018:ffffa945030ffb10 EFLAGS: 00050202 RAX: ffffa945030ffb3c RBX: ffffa945030ffb3c RCX: 00007f6d8a0fed10 RDX: 0000000000000000 RSI: ffffa945030ffb30 RDI: ffff90c4d54f4100 RBP: ffffa945030ffee0 R08: 0000000000000001 R09: ffff90c3181e41d8 R10: 0000000000000003 R11: 0000000000000000 R12: 00000000fffffdfe R13: 00007f6d8a0fed00 R14: 00007f6d8a0fed10 R15: ffffa945030ffb30 ? handle_pte_fault+0x20b/0x230 ? __handle_mm_fault+0x3c7/0x700 ? __pollwait+0xd0/0xd0 ? __pollwait+0xd0/0xd0 ? exc_page_fault+0x89/0x160 ? asm_exc_page_fault+0x1e/0x30 ? __put_user_nocheck_8+0x3/0x21 ? rseq_ip_fixup+0x72/0x160 ? restore_fpregs_from_fpstate+0x4e/0xc0 ? switch_fpu_return+0x4e/0xc0 ? exit_to_user_mode_prepare+0x92/0xb0 ? syscall_exit_to_user_mode+0x27/0x50 do_restart_poll+0x49/0x90 ? do_syscall_64+0x69/0xc0 ** Affects: linux (Ubuntu) Importance: Undecided Status: New -- System hang with kernel general protection fault https://bugs.launchpad.net/bugs/1978296 You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
