** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1978296
Title:
System hang with kernel general protection fault
Status in linux package in Ubuntu:
Confirmed
Bug description:
My system running up-to-date Xubuntu 22.04 LTS and will frequently
crash (several times a day). I found a "general protection fault" in
/var/log/syslog. The system will be entirely unresponsive; I cannot
escape to TTY and kill whatever offending process it is. I need to
press the power button and do a hard shutoff. The system hang is more
likely when I open a webpage that taxes the system, but it also
sometimes just happens randomly.
Hardware is a Dell XPS 15 (the label says P56F, which is a 9550, but
sudo lshw says 087C, which is a 9570; not sure if this is relevant).
This has an 8th generation i7 core.
When googling the error message, I found a similar error message here,
also a Dell, but the linked bug appears to have been patched.
https://bugs.launchpad.net/ubuntu/+source/linux-oem-5.10/+bug/1931509
general protection fault, probably for non-canonical address
0xfffdf0d490323650: 0000 [#16] SMP PTI
CPU: 4 PID: 19037 Comm: WRRende~ckend#7 Tainted: P D O
5.15.0-37-generic #39-Ubuntu
Hardware name: Dell Inc. XPS 15 9570/0D0T05, BIOS 1.23.0 12/02/2021
RIP: 0010:rmqueue+0x44a/0xba0
Code: 04 49 8b 46 10 49 01 db 49 39 c3 0f 84 2f 01 00 00 48 be 00 01 00 00
00 00 ad de 49 8b 46 10 48 8b 08 48 8b 50 08 4c 8d 40 f8 <48> 89 51 08 48 89 0a
48 89 30 48 83 c6 22 48 89 70 08 41 83 fd 1f
RSP: 0018:ffffa945044d7750 EFLAGS: 00010093
RAX: fffff0d490323608 RBX: ffff90c62c536580 RCX: fffdf0d490323648
RDX: ffff90c62c5365a0 RSI: dead000000000100 RDI: ffff90c63c7d6b80
RBP: ffffa945044d7820 R08: fffff0d490323600 R09: 0000000000000001
R10: 0000000000000293 R11: ffff90c62c5365a0 R12: ffff90c63c7d6b80
R13: 0000000000000000 R14: ffff90c62c536590 R15: 000000000002d588
FS: 0000000000000000(0000) GS:ffff90c62c500000(0000) knlGS:0000000000000000
CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
CR2: 00007f6d61d7d910 CR3: 00000003944a4004 CR4: 00000000003706e0
Call Trace:
<TASK>
? cpumask_next_and+0x24/0x30
? cpumask_next_and+0x24/0x30
? update_sg_lb_stats+0x78/0x570
? update_sg_lb_stats+0x78/0x570
get_page_from_freelist+0xd1/0x520
__alloc_pages+0x17e/0x320
alloc_pages_vma+0x9d/0x380
wp_page_copy+0x7b/0x570
? find_busiest_group+0x75/0x190
do_wp_page+0xca/0x2e0
handle_pte_fault+0x20b/0x230
__handle_mm_fault+0x3c7/0x700
handle_mm_fault+0xd8/0x2c0
do_user_addr_fault+0x1c5/0x670
exc_page_fault+0x77/0x160
asm_exc_page_fault+0x1e/0x30
RIP: 0010:__put_user_nocheck_4+0x3/0x11
Code: 00 00 48 39 d9 73 54 0f 01 cb 66 89 01 31 c9 0f 01 ca c3 0f 1f 44 00
00 48 bb fd ef ff ff ff 7f 00 00 48 39 d9 73 34 0f 01 cb <89> 01 31 c9 0f 01 ca
c3 66 0f 1f 44 00 00 48 bb f9 ef ff ff ff 7f
RSP: 0018:ffffa945044d7c80 EFLAGS: 00050293
RAX: 0000000000000000 RBX: 00007fffffffeffd RCX: 00007f6d61d7d910
RDX: 0000000000000000 RSI: ffff90c2da579980 RDI: 00007f6d61d7d910
RBP: ffffa945044d7ca0 R08: 0000000000000009 R09: 00007f6d61d7d920
R10: 0000000000000027 R11: 0000000000000000 R12: ffff90c3c2db9940
R13: ffff90c2da579980 R14: 0000000000000000 R15: ffff90c3c2db9940
? mm_release+0xad/0xd0
exit_mm_release+0x23/0x30
exit_mm+0x3c/0x1d0
do_exit+0x1e0/0x3c0
do_group_exit+0x3b/0xb0
get_signal+0x150/0x900
arch_do_signal_or_restart+0xda/0x100
? do_futex+0x13d/0x1d0
? __x64_sys_futex+0x78/0x1e0
exit_to_user_mode_loop+0xc4/0x160
exit_to_user_mode_prepare+0x9c/0xb0
syscall_exit_to_user_mode+0x27/0x50
do_syscall_64+0x69/0xc0
? do_syscall_64+0x69/0xc0
? exit_to_user_mode_prepare+0x37/0xb0
? syscall_exit_to_user_mode+0x27/0x50
? __do_sys_sched_yield+0xe/0x20
? do_syscall_64+0x69/0xc0
? __do_sys_sched_yield+0xe/0x20
? do_syscall_64+0x69/0xc0
? irqentry_exit+0x19/0x30
? exc_page_fault+0x89/0x160
? asm_exc_page_fault+0x8/0x30
entry_SYSCALL_64_after_hwframe+0x44/0xae
RIP: 0033:0x7f6dc641ca3d
Code: 5b 41 5c c3 66 0f 1f 84 00 00 00 00 00 f3 0f 1e fa 48 89 f8 48 89 f7 48
89 d6 48 89 ca 4d 89 c2 4d 89 c8 4c 8b 4c 24 08 0f 05 <48> 3d 01 f0 ff ff 73 01
c3 48 8b 0d c3 a3 0f 00 f7 d8 64 89 01 48
RSP: 002b:00007f6d61d7aeb8 EFLAGS: 00000246 ORIG_RAX: 00000000000000ca
RAX: fffffffffffffe00 RBX: 0000000000000000 RCX: 00007f6dc641ca3d
RDX: 00000000ffffffff RSI: 0000000000000080 RDI: 00007f6d237e6368
RBP: 00007f6d237e6368 R08: 00007f6d443dd100 R09: 0000000000000060
R10: 0000000000000000 R11: 0000000000000246 R12: 00007f6d237e6340
R13: 00007f6dc641ca20 R14: 00007f6d61d7afd0 R15: 00007f6d61d7af40
</TASK>
Modules linked in: uhid ccm rfcomm nvidia_uvm(PO) cmac algif_hash
algif_skcipher af_alg bnep snd_hda_codec_hdmi intel_tcc_cooling
snd_sof_pci_intel_cnl snd_sof_intel_hda_common soundwire_intel
soundwire_generic_allocation soundwire_cadence snd_sof_intel_hda snd_sof_pci
snd_sof_xtensa_dsp snd_sof snd_ctl_led snd_soc_hdac_hda x86_pkg_temp_thermal
snd_hda_ext_core intel_powerclamp snd_hda_codec_realtek
snd_soc_acpi_intel_match snd_soc_acpi snd_hda_codec_generic soundwire_bus
snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine mei_hdcp snd_hda_intel
snd_intel_dspcfg snd_intel_sdw_acpi intel_rapl_msr snd_hda_codec nvidia_drm(PO)
dell_laptop snd_hda_core snd_hwdep snd_pcm dell_wmi ledtrig_audio coretemp
nvidia_modeset(PO) ath10k_pci snd_seq_midi dell_smm_hwmon nls_iso8859_1
dell_smbios ath10k_core kvm_intel ath snd_seq_midi_event kvm mac80211
snd_rawmidi dcdbas snd_seq uvcvideo joydev videobuf2_vmalloc snd_seq_device
rapl videobuf2_memops dell_wmi_sysman snd_timer nvidia(PO)
videobuf2_v4l2 intel_cstate serio_raw efi_pstore firmware_attributes_class
intel_wmi_thunderbolt dell_wmi_descriptor wmi_bmof mxm_wmi cfg80211
videobuf2_common btusb processor_thermal_device_pci_legacy btrtl snd btbcm
processor_thermal_device videodev btintel processor_thermal_rfim input_leds
ee1004 soundcore libarc4 mc bluetooth hid_multitouch processor_thermal_mbox
cdc_acm ucsi_acpi mei_me processor_thermal_rapl ecdh_generic typec_ucsi
intel_rapl_common ecc mei intel_pch_thermal intel_soc_dts_iosf typec
int3403_thermal int340x_thermal_zone dell_smo8800 int3400_thermal mac_hid
intel_hid acpi_pad acpi_thermal_rel sparse_keymap sch_fq_codel ipmi_devintf
ipmi_msghandler msr parport_pc ppdev lp parport ip_tables x_tables autofs4
dm_crypt hid_logitech_hidpp hid_logitech_dj usbhid hid_generic i915
i2c_algo_bit ttm drm_kms_helper syscopyarea sysfillrect sysimgblt fb_sys_fops
cec rtsx_pci_sdmmc crct10dif_pclmul crc32_pclmul ghash_clmulni_intel
aesni_intel crypto_simd cryptd
psmouse rc_core i2c_i801 nvme i2c_smbus drm intel_lpss_pci i2c_hid_acpi
i2c_hid intel_lpss nvme_core ahci xhci_pci rtsx_pci libahci xhci_pci_renesas
idma64 hid wmi video pinctrl_cannonlake
psmouse rc_core i2c_i801 nvme i2c_smbus drm intel_lpss_pci i2c_hid_acpi
i2c_hid intel_lpss nvme_core ahci xhci_pci rtsx_pci libahci xhci_pci_renesas
idma64 hid wmi video pinctrl_cannonlake
---[ end trace 003ff54f33076f12 ]---
RIP: 0010:rmqueue+0x44a/0xba0
Code: 04 49 8b 46 10 49 01 db 49 39 c3 0f 84 2f 01 00 00 48 be 00 01 00 00 00
00 ad de 49 8b 46 10 48 8b 08 48 8b 50 08 4c 8d 40 f8 <48> 89 51 08 48 89 0a 48
89 30 48 83 c6 22 48 89 70 08 41 83 fd 1f
RSP: 0000:ffffa94506bc3b50 EFLAGS: 00010093
RAX: fffff0d490323608 RBX: ffff90c62c536580 RCX: fffdf0d490323648
RDX: ffff90c62c5365a0 RSI: dead000000000100 RDI: ffff90c63c7d6b80
RBP: ffffa94506bc3c20 R08: fffff0d490323600 R09: 0000000000000001
R10: 0000000000000293 R11: ffff90c62c5365a0 R12: ffff90c63c7d6b80
R13: 0000000000000000 R14: ffff90c62c536590 R15: 000000000002d588
FS: 0000000000000000(0000) GS:ffff90c62c500000(0000) knlGS:0000000000000000
CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
CR2: 00007f6d61d7d910 CR3: 00000003944a4004 CR4: 00000000003706e0
Fixing recursive fault but reboot is needed!
general protection fault, probably for non-canonical address
0xfffdf0d490323650: 0000 [#17] SMP PTI
CPU: 4 PID: 12535 Comm: Breakpad Server Tainted: P D O
5.15.0-37-generic #39-Ubuntu
Hardware name: Dell Inc. XPS 15 9570/0D0T05, BIOS 1.23.0 12/02/2021
RIP: 0010:rmqueue+0x44a/0xba0
Code: 04 49 8b 46 10 49 01 db 49 39 c3 0f 84 2f 01 00 00 48 be 00 01 00 00 00
00 ad de 49 8b 46 10 48 8b 08 48 8b 50 08 4c 8d 40 f8 <48> 89 51 08 48 89 0a 48
89 30 48 83 c6 22 48 89 70 08 41 83 fd 1f
RSP: 0018:ffffa945030ff5e0 EFLAGS: 00010093
RAX: fffff0d490323608 RBX: ffff90c62c536580 RCX: fffdf0d490323648
RDX: ffff90c62c5365a0 RSI: dead000000000100 RDI: ffff90c63c7d6b80
RBP: ffffa945030ff6b0 R08: fffff0d490323600 R09: 0000000000000001
R10: 0000000000000293 R11: ffff90c62c5365a0 R12: ffff90c63c7d6b80
R13: 0000000000000000 R14: ffff90c62c536590 R15: 000000000002d588
FS: 00007f6d8a0ff640(0000) GS:ffff90c62c500000(0000) knlGS:0000000000000000
CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
CR2: 00007f6d8a0fed06 CR3: 00000003944a4005 CR4: 00000000003706e0
Call Trace:
<TASK>
get_page_from_freelist+0xd1/0x520
__alloc_pages+0x17e/0x320
alloc_pages_vma+0x9d/0x380
wp_page_copy+0x7b/0x570
? page_counter_uncharge+0x22/0x40
do_wp_page+0xca/0x2e0
handle_pte_fault+0x20b/0x230
__handle_mm_fault+0x3c7/0x700
handle_mm_fault+0xd8/0x2c0
do_user_addr_fault+0x1c5/0x670
exc_page_fault+0x77/0x160
asm_exc_page_fault+0x1e/0x30
RIP: 0010:do_sys_poll+0x218/0x250
Code: ff ff 4c 39 f0 0f 82 47 ff ff ff 0f 01 cb 0f ae e8 48 8d 74 24 20 8b 56
08 48 8d 46 0c 85 d2 74 1b 49 8d 4c d5 00 0f b7 50 06 <66> 41 89 55 06 49 83 c5
08 48 83 c0 08 4c 39 e9 75 ea 48 8b 36 48
RSP: 0018:ffffa945030ffb10 EFLAGS: 00050202
RAX: ffffa945030ffb3c RBX: ffffa945030ffb3c RCX: 00007f6d8a0fed10
RDX: 0000000000000000 RSI: ffffa945030ffb30 RDI: ffff90c4d54f4100
RBP: ffffa945030ffee0 R08: 0000000000000001 R09: ffff90c3181e41d8
R10: 0000000000000003 R11: 0000000000000000 R12: 00000000fffffdfe
R13: 0000000000000000 R14: ffff90c62c536590 R15: 000000000002d588
FS: 00007f6d8a0ff640(0000) GS:ffff90c62c500000(0000) knlGS:0000000000000000
CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
CR2: 00007f6d8a0fed06 CR3: 00000003944a4005 CR4: 00000000003706e0
Call Trace:
<TASK>
get_page_from_freelist+0xd1/0x520
__alloc_pages+0x17e/0x320
alloc_pages_vma+0x9d/0x380
wp_page_copy+0x7b/0x570
? page_counter_uncharge+0x22/0x40
do_wp_page+0xca/0x2e0
handle_pte_fault+0x20b/0x230
__handle_mm_fault+0x3c7/0x700
handle_mm_fault+0xd8/0x2c0
do_user_addr_fault+0x1c5/0x670
exc_page_fault+0x77/0x160
asm_exc_page_fault+0x1e/0x30
RIP: 0010:do_sys_poll+0x218/0x250
Code: ff ff 4c 39 f0 0f 82 47 ff ff ff 0f 01 cb 0f ae e8 48 8d 74 24 20 8b 56
08 48 8d 46 0c 85 d2 74 1b 49 8d 4c d5 00 0f b7 50 06 <66> 41 89 55 06 49 83 c5
08 48 83 c0 08 4c 39 e9 75 ea 48 8b 36 48
RSP: 0018:ffffa945030ffb10 EFLAGS: 00050202
RAX: ffffa945030ffb3c RBX: ffffa945030ffb3c RCX: 00007f6d8a0fed10
RDX: 0000000000000000 RSI: ffffa945030ffb30 RDI: ffff90c4d54f4100
RBP: ffffa945030ffee0 R08: 0000000000000001 R09: ffff90c3181e41d8
R10: 0000000000000003 R11: 0000000000000000 R12: 00000000fffffdfe
R13: 00007f6d8a0fed00 R14: 00007f6d8a0fed10 R15: ffffa945030ffb30
? handle_pte_fault+0x20b/0x230
? __handle_mm_fault+0x3c7/0x700
? __pollwait+0xd0/0xd0
? __pollwait+0xd0/0xd0
? exc_page_fault+0x89/0x160
? asm_exc_page_fault+0x1e/0x30
? __put_user_nocheck_8+0x3/0x21
? rseq_ip_fixup+0x72/0x160
? restore_fpregs_from_fpstate+0x4e/0xc0
? switch_fpu_return+0x4e/0xc0
? exit_to_user_mode_prepare+0x92/0xb0
? syscall_exit_to_user_mode+0x27/0x50
do_restart_poll+0x49/0x90
? do_syscall_64+0x69/0xc0
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: adexter 1464 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: XFCE
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-05-02 (38 days ago)
InstallationMedia: Xubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64
(20220419)
MachineType: Dell Inc. XPS 15 9570
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-37-generic
root=/dev/mapper/vgxubuntu-root ro processor.max_cstate=0
intel_idle.max_cstate=0 quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.15.0-37.39-generic 5.15.35
RelatedPackageVersions:
linux-restricted-modules-5.15.0-37-generic N/A
linux-backports-modules-5.15.0-37-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.2
Tags: jammy
Uname: Linux 5.15.0-37-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/02/2021
dmi.bios.release: 1.23
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.23.0
dmi.board.name: 0D0T05
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.23.0:bd12/02/2021:br1.23:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn0D0T05:rvrA00:cvnDellInc.:ct10:cvr:sku087C:
dmi.product.family: XPS
dmi.product.name: XPS 15 9570
dmi.product.sku: 087C
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1978296/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
