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** Changed in: linux (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1983404
Title:
e1000e on Alder Lake does not resume successfully
Status in linux package in Ubuntu:
Confirmed
Bug description:
This is a Dell Precision 3460 workstation (Alder Lake CPU) with latest
BIOS and Intel AMT turned off in the BIOS.
When enabling the Power -> 'Automatic Suspend' setting the e1000e
wired ethernet is always broken on wake up. rmmoding and modprobing
the e1000e driver will eventually heal it.
On resume the kernel logs:
Aug 01 14:41:01 wakko kernel: e1000e 0000:00:1f.6 enp0s31f6: NIC Link is Down
Aug 01 14:41:01 wakko kernel: ata8: SATA link down (SStatus 4 SControl 300)
Aug 01 14:41:01 wakko kernel: ata5: SATA link down (SStatus 4 SControl 300)
Aug 01 14:41:01 wakko kernel: ata7: SATA link down (SStatus 4 SControl 300)
Aug 01 14:41:01 wakko kernel: ata6: SATA link down (SStatus 4 SControl 300)
Aug 01 14:41:05 wakko kernel: e1000e 0000:00:1f.6 enp0s31f6: Error reading
PHY register
Aug 01 14:41:05 wakko kernel: e1000e 0000:00:1f.6 enp0s31f6: NIC Link is Up
1000 Mbps Full Duplex, Flow Control: Rx/Tx
Aug 01 14:41:05 wakko kernel: IPv6: ADDRCONF(NETDEV_CHANGE): enp0s31f6: link
becomes ready
Aug 01 14:41:05 wakko kernel: kauditd_printk_skb: 15 callbacks suppressed
Aug 01 14:41:08 wakko kernel: e1000e 0000:00:1f.6 enp0s31f6: Detected
Hardware Unit Hang:
TDH <1>
TDT <5>
next_to_use <5>
next_to_clean <1>
buffer_info[next_to_clean]:
time_stamp <10017d3a0>
next_to_watch <1>
jiffies <10017d680>
next_to_watch.status <0>
MAC Status <40080283>
PHY Status <796d>
PHY 1000BASE-T Status <3800>
PHY Extended Status <3000>
PCI Status <10>
And then it just loops repeatedly resetting and failing the adaptor.
I see some upstream chatter on this but the most likely fix from
commit 1866aa0d0d64 ("e1000e: Fix possible HW unit hang after an s0ix
exit") is already in this ubuntu kernel.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-43-generic 5.15.0-43.46
ProcVersionSignature: Ubuntu 5.15.0-43.46-generic 5.15.39
Uname: Linux 5.15.0-43-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jgg 2250 F.... pulseaudio
/dev/snd/pcmC0D3p: jgg 2250 F...m pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Aug 2 14:37:16 2022
InstallationDate: Installed on 2022-06-25 (38 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64
(20220419)
MachineType: Dell Inc. Precision 3460
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-43-generic
root=UUID=4734cc66-fe16-4d2f-ba78-727597040f9a ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.15.0-43-generic N/A
linux-backports-modules-5.15.0-43-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.3
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/21/2022
dmi.bios.release: 1.3
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.72
dmi.board.name: 08WXMX
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.3.72:bd06/21/2022:br1.3:svnDellInc.:pnPrecision3460:pvr:rvnDellInc.:rn08WXMX:rvrA01:cvnDellInc.:ct3:cvr:sku0AC7:
dmi.product.family: OptiPlex
dmi.product.name: Precision 3460
dmi.product.sku: 0AC7
dmi.sys.vendor: Dell Inc.
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