All of the information submitted was done after doing the work-around. As I was offline, apport-collect spewed Python errors until I was connected to a nework and had an internet connection. Then I did the workaround, had working wireless, and submitted the information with apport-collect.
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1289719 Title: Wifi Problem HP DV7 After Windows 7 Dual Boot Installation Status in “linux” package in Ubuntu: In Progress Status in “linux-firmware” package in Ubuntu: Confirmed Bug description: Background Info, how the problem came about: I am writing on behalf of a customer/friend who I've wiped Windows 7 in yet another ugly mess that I come across often (Windows in general), backed up user files' and reinstalled with “13.10, Saucy Salamander”. I myself run Gentoo, but it's not for everybody. I will get straight to the point. He wants his Locomotive Train Simulation Games to work. I do not like the idea of him running Windows software under Linux (WINE), and know that can be buggy as well working half-*** or not at all. So what I did is, I took a Linux Live DVD (USB actually) and ran Gparted, resized the only partition (1 Primary, no swap needed with the amount of ram), and made the free space before the Ext4 Partition for Linux, and placed an NTFS Partition that would be /dev/sda1. I am doing everything possible to prevent the Windows installer from doing anything to wipe out Linux. I then went to installing Windows 7. Upon reaching the partitioner, it recognized the newly created NTFS Partition, and I had it install there. Yes, knowingly, it would wipe out the MBR of Grub2 with it's own BS that I later fixed using some Gentoo skills (refer to the Gentoo Handbook if interested). Skip ahead... Windows 7 and Linux are now both dual booting just fine with Grub2. However, a problem exists with Wifi working under Linux. I have a couple of options: 1. Solve the problem myself, reconfigure make menuconfig, patch if necessary, etc. etc., or 2. Make a bug report, so that when updates come in through Ubuntu Repositories, the issue is fixed and remains fixed not only for this customer, but all others that run into the problem and would run into the problem if a bug fix had not been made. Problem in More Detail: Boot Linux to GUI desktop. Automatic connecting to the WPA2 Wireless Network by Network Manager does not happen. Then go into Network Manager's Settings and find out Airplane mode is enabled. It will toggle off. Wireless is toggled off, and refuses to toggle on. Temporary workaround that gets around the issue: Suspend the computer in Linux (did so through the GUI), and wake it from Suspend. Now everything works and behaves as expected, but the problem will persist after a reboot. Troubleshooting: Check dmesg!!!!!!!! # // /* Attachment of dmesg output below */ sudo passwd root su - mike-HP-Pavilion-dv7-Notebook-PC BugReport # rfkill list 0: phy0: Wireless LAN Soft blocked: no Hard blocked: Yes rfkill unblock wifi # Check with list again, same results rfkill unblock all # Same as above rfkill block all rfkill unblock all # Same results still persist halt/poweroff/reboot # Booted back up in no time on this ssd drive, command line again su - dmesg > dmesg_before # Suspend work-around mentioned earlier dmesg > dmesg_after # Examine with the best editor known to existence, SORRY EMACS FANS! vimdiff dmesg_before dmesg_after # Files are included as attachments Notable info examined: mike-HP-Pavilion-dv7-Notebook-PC BugReport # grep -Ei 'firmware|module|wifi|network[- ]{0,1}manager|wlan0' dmesg_after2 [ 0.182236] ACPI: Added _OSI(Module Device) [ 0.185081] ACPI: Executed 1 blocks of module-level executable AML code [ 1.687218] Initialise module verification [ 1.786574] [Firmware Bug]: No valid trip found [ 1.979204] brd: module loaded [ 1.979735] loop: module loaded [ 2.049719] Loading module verification certificates [ 5.726785] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready [ 302.851722] ieee80211 phy0: rt2x00lib_request_firmware: Info - Loading firmware file 'rt2860.bin' [ 302.851737] WARNING: CPU: 1 PID: 865 at /build/buildd/linux-3.11.0/drivers/base/firmware_class.c:1085 _request_firmware+0x948/0xa60() [ 302.851740] Modules linked in: x86_pkg_temp_thermal intel_powerclamp coretemp kvm crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd snd_hda_codec_hdmi hp_wmi sparse_keymap snd_hda_codec_idt snd_hda_intel snd_hda_codec uvcvideo snd_hwdep videobuf2_vmalloc videobuf2_memops videobuf2_core videodev snd_pcm snd_page_alloc snd_seq_midi snd_seq_midi_event snd_rawmidi joydev snd_seq microcode arc4 dm_multipath scsi_dh rt2800pci rt2800lib rt2x00pci rt2x00mmio psmouse rt2x00lib serio_raw snd_seq_device mac80211 snd_timer rtsx_pci_ms snd cfg80211 memstick lpc_ich eeprom_93cx6 crc_ccitt mei_me soundcore mei parport_pc ppdev rfcomm bnep bluetooth hp_accel lis3lv02d input_polldev mac_hid binfmt_misc lp parport dm_raid45 xor dm_mirror dm_region_hash dm_log hid_generic rtsx_pci_sdmmc i915 usbhid hid i2c_algo_bit drm_kms_helper ahci drm rtsx_pci r8169 libahci mii wmi video [ 302.851810] CPU: 1 PID: 865 Comm: NetworkManager Not tainted 3.11.0-17-generic #31-Ubuntu [ 302.851852] [<ffffffff81487bc8>] _request_firmware+0x948/0xa60 [ 302.851867] [<ffffffff81487d14>] request_firmware+0x34/0x50 [ 302.851876] [<ffffffffa041ab8c>] rt2x00lib_load_firmware+0xbc/0x2c0 [rt2x00lib] [ 302.852039] rt2800pci 0000:04:00.0: firmware: rt2860.bin will not be loaded [ 302.852044] ieee80211 phy0: rt2x00lib_request_firmware: Error - Failed to request Firmware [ 450.625334] ieee80211 phy0: rt2x00lib_request_firmware: Info - Loading firmware file 'rt2860.bin' [ 450.625645] ieee80211 phy0: rt2x00lib_request_firmware: Info - Firmware detected - version: 0.34 [ 450.680684] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready More: *** [ 302.851810] CPU: 1 PID: 865 Comm: NetworkManager Not tainted 3.11.0-17-generic #31-Ubuntu [ 302.851813] Hardware name: Hewlett-Packard HP Pavilion dv7 Notebook PC/181C, BIOS F.29 10/03/2013 [ 302.851815] 0000000000000009 ffff880240bf55c8 ffffffff816e7645 0000000000000000 [ 302.851821] ffff880240bf5600 ffffffff81061e0d ffffffffa040602f 00000000fffffff5 [ 302.851824] ffff88023eb1ba40 ffff880240bf56c8 0000000000000000 ffff880240bf5610 *** [ 302.851828] Call Trace: [ 302.851835] [<ffffffff816e7645>] dump_stack+0x45/0x56 [ 302.851841] [<ffffffff81061e0d>] warn_slowpath_common+0x7d/0xa0 [ 302.851847] [<ffffffff81061eea>] warn_slowpath_null+0x1a/0x20 [ 302.851852] [<ffffffff81487bc8>] _request_firmware+0x948/0xa60 [ 302.851860] [<ffffffff8147300e>] ? __dev_printk+0x3e/0x90 [ 302.851867] [<ffffffff81487d14>] request_firmware+0x34/0x50 [ 302.851876] [<ffffffffa041ab8c>] rt2x00lib_load_firmware+0xbc/0x2c0 [rt2x00lib] [ 302.851883] [<ffffffffa0416a15>] rt2x00lib_start+0x35/0xc0 [rt2x00lib] [ 302.851889] [<ffffffffa0417039>] rt2x00mac_start+0x29/0x30 [rt2x00lib] [ 302.851906] [<ffffffffa036b02c>] ieee80211_do_open+0x43c/0xd80 [mac80211] [ 302.851912] [<ffffffff816f2d5c>] ? notifier_call_chain+0x4c/0x70 [ 302.851928] [<ffffffffa036b9d9>] ieee80211_open+0x69/0x70 [mac80211] [ 302.851933] [<ffffffff815f3abf>] __dev_open+0xbf/0x140 [ 302.851937] [<ffffffff815f3d7d>] __dev_change_flags+0x9d/0x150 [ 302.851941] [<ffffffff815f3edd>] dev_change_flags+0x1d/0x60 [ 302.851944] [<ffffffff816013b2>] do_setlink+0x332/0x9f0 [ 302.851950] [<ffffffff8137ef22>] ? nla_parse+0x32/0xe0 [ 302.851954] [<ffffffff816026d4>] rtnl_newlink+0x394/0x5e0 [ 302.851960] [<ffffffff81319ae4>] ? apparmor_capable+0x24/0x180 [ 302.851964] [<ffffffff815ff0f9>] rtnetlink_rcv_msg+0x99/0x260 [ 302.851969] [<ffffffff81191478>] ? __kmalloc_node_track_caller+0x58/0x1d0 [ 302.851973] [<ffffffff815e29ae>] ? __alloc_skb+0x7e/0x2a0 [ 302.851977] [<ffffffff815ff060>] ? rtnetlink_rcv+0x30/0x30 [ 302.851981] [<ffffffff8161cdd9>] netlink_rcv_skb+0xa9/0xc0 [ 302.851985] [<ffffffff815ff058>] rtnetlink_rcv+0x28/0x30 [ 302.851988] [<ffffffff8161c42d>] netlink_unicast+0xdd/0x190 [ 302.851992] [<ffffffff8136fa4d>] ? memcpy_fromiovec+0x4d/0x90 [ 302.851995] [<ffffffff8161c7df>] netlink_sendmsg+0x2ff/0x740 [ 302.852000] [<ffffffff8161950c>] ? netlink_rcv_wake+0x3c/0x50 [ 302.852003] [<ffffffff8161a81c>] ? netlink_recvmsg+0x1fc/0x380 [ 302.852007] [<ffffffff815da349>] sock_sendmsg+0x99/0xd0 [ 302.852009] [<ffffffff815da9f8>] ? sock_recvmsg+0xa8/0xe0 [ 302.852013] [<ffffffff8168621c>] ? unix_dgram_sendmsg+0x59c/0x600 [ 302.852016] [<ffffffff815da779>] ___sys_sendmsg+0x3a9/0x3c0 [ 302.852020] [<ffffffff815da90e>] ? SYSC_sendto+0x17e/0x1c0 [ 302.852025] [<ffffffff815db592>] __sys_sendmsg+0x42/0x80 [ 302.852029] [<ffffffff815db5e2>] SyS_sendmsg+0x12/0x20 [ 302.852033] [<ffffffff816f74dd>] system_call_fastpath+0x1a/0x1f [ 302.852036] ---[ end trace 4ae738e188d9c71f ]--- *** [ 302.852039] rt2800pci 0000:04:00.0: firmware: rt2860.bin will not be loaded [ 302.852044] ieee80211 phy0: rt2x00lib_request_firmware: Error - Failed to request Firmware Notice besides the huge backtrace of call stack (that can point right to where the problem lays in code) that a specific firmware refuses to be loaded. mike-HP-Pavilion-dv7-Notebook-PC BugReport # locate rt2860.bin /lib/firmware/rt2860.bin mike-HP-Pavilion-dv7-Notebook-PC BugReport # dpkg -S /lib/firmware/rt2860.bin linux-firmware: /lib/firmware/rt2860.bin mike-HP-Pavilion-dv7-Notebook-PC BugReport # Through Googling, as well as checking other bugs on launchpad.net (Nothing of much relevance found), I came across this page as being the most relevant with best given advice I've found with a few exceptions: https://ubuntuforums.org/archive/index.php/t-2178085.html (renders differently with ssl) Gentoo: https://forums.gentoo.org/viewtopic-p-7394590.html (deals with the same firmware rt2860.bin, rfkill probs, but rt2800pci is already compiled as a kernel with generic kernels such as Ubuntu's, different patches, Ubuntu patched craziness especially with drivers more so than debian from vanilla kernel, different kernel versions, no NetworkManager running on that Gentoo Box) Conclusion: Throw Windows out the Windows. See attachments I provided. I can provide much more debugging info, apport if you want, but no sensitive information. No problems are seen in the bios, set to default, reboot, nothing, remove “splash quiet acpi=off” from kernel boot line, nothing (but it'd only be used to more narrow down the problem anyways), did the following mike-HP-Pavilion-dv7-Notebook-PC BugReport # cd /etc/NetworkManager/system-connections/ mike-HP-Pavilion-dv7-Notebook-PC system-connections # rm -vf * As well as: service network-manger restart apt-get install --reinstall network-manager network-manager-gnome apt-get --purge remove network-manager network-manager-gnome apt-get install network-manager network-manager-gnome Right now the work-around is in place as I'm typing this and collecting info. If you want same info while the bug is being reproduced, I can provide that as well. It's getting late. I'm sleepy. If you need more debugging info, I'll be glad to provide it. Thank you, Christopher Lemire writing on Michael Garner's behalf --- ApportVersion: 2.12.5-0ubuntu2.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: mike 1496 F.... pulseaudio /dev/snd/pcmC0D0p: mike 1496 F...m pulseaudio Dependencies: DistroRelease: Ubuntu 13.10 InstallationDate: Installed on 2014-01-12 (55 days ago) InstallationMedia: Linux Mint 16 "petra" - Release amd64 20131126 MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC MarkForUpload: True Package: linux-firmware 1.116.2 PackageArchitecture: all ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-17-generic root=UUID=b0706fbe-b480-401e-9b8a-f66c5af38cd8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-17.31-generic 3.11.10.3 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.11.0-17-generic N/A linux-backports-modules-3.11.0-17-generic N/A linux-firmware 1.116.2 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: petra petra Uname: Linux 3.11.0-17-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 10/03/2013 dmi.bios.vendor: Insyde dmi.bios.version: F.29 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 181C dmi.board.vendor: Hewlett-Packard dmi.board.version: 52.24 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.29:bd10/03/2013:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr078F100000205720000620100:rvnHewlett-Packard:rn181C:rvr52.24:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.version: 078F100000205720000620100 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1289719/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
