Public bug reported:
An intermittent problem, but to reproduce:
* unplug a USB device
* plug it back in
* notice it hasn't been detected
After this point, no amount of plugging or unplugging seems to change
anything: nothing appears in `dmesg`, `lsusb` shows only internal USB
hardware, and video-over-USB devices do not appear in `/sys/class/drm`.
Both USB ports are similarly unresponsive. The only remedy appears to be
to reboot.
`dmesg` shows the unplug event, but nothing after that:
```
Oct 10 16:38:55 xps9320 kernel: [ 2103.140449] usb 3-1: USB disconnect, device
number 2
Oct 10 16:38:55 xps9320 kernel: [ 2103.140457] usb 3-1.2: USB disconnect,
device number 4
Oct 10 16:38:55 xps9320 kernel: [ 2103.140459] usb 3-1.2.3: USB disconnect,
device number 7
Oct 10 16:38:55 xps9320 kernel: [ 2103.140462] usb 3-1.2.3.1: USB disconnect,
device number 10
Oct 10 16:38:55 xps9320 kernel: [ 2103.221393] r8152 2-1.2.4:1.0
enx00e04c681052: Stop submitting intr, status -71
Oct 10 16:38:55 xps9320 kernel: [ 2103.423464] usb 3-1.2.3.2: USB disconnect,
device number 11
Oct 10 16:38:55 xps9320 kernel: [ 2103.753373] usb 3-1.2.5: USB disconnect,
device number 9
Oct 10 16:38:55 xps9320 kernel: [ 2103.772563] usb 3-1.5: USB disconnect,
device number 6
Oct 10 16:38:55 xps9320 kernel: [ 2103.904926] usb 2-1: USB disconnect, device
number 2
Oct 10 16:38:55 xps9320 kernel: [ 2103.904947] usb 2-1.2: USB disconnect,
device number 3
Oct 10 16:38:55 xps9320 kernel: [ 2103.904954] usb 2-1.2.4: USB disconnect,
device number 4
```
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-48-generic 5.15.0-48.54
ProcVersionSignature: Ubuntu 5.15.0-48.54-generic 5.15.53
Uname: Linux 5.15.0-48-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: rav 2115 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: XFCE
Date: Mon Oct 10 17:01:04 2022
InstallationDate: Installed on 2022-06-28 (103 days ago)
InstallationMedia: Xubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64
(20220419)
MachineType: Dell Inc. XPS 9320
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-48-generic
root=/dev/mapper/vgxubuntu-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.15.0-48-generic N/A
linux-backports-modules-5.15.0-48-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.5
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/13/2022
dmi.bios.release: 1.4
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.0
dmi.board.name: 0CW9KM
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.4.0:bd05/13/2022:br1.4:svnDellInc.:pnXPS9320:pvr:rvnDellInc.:rn0CW9KM:rvrA00:cvnDellInc.:ct10:cvr:sku0AF3:
dmi.product.family: XPS
dmi.product.name: XPS 9320
dmi.product.sku: 0AF3
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug jammy
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1992362
Title:
USB stops responding on XPS9320
Status in linux package in Ubuntu:
New
Bug description:
An intermittent problem, but to reproduce:
* unplug a USB device
* plug it back in
* notice it hasn't been detected
After this point, no amount of plugging or unplugging seems to change
anything: nothing appears in `dmesg`, `lsusb` shows only internal USB
hardware, and video-over-USB devices do not appear in
`/sys/class/drm`. Both USB ports are similarly unresponsive. The only
remedy appears to be to reboot.
`dmesg` shows the unplug event, but nothing after that:
```
Oct 10 16:38:55 xps9320 kernel: [ 2103.140449] usb 3-1: USB disconnect,
device number 2
Oct 10 16:38:55 xps9320 kernel: [ 2103.140457] usb 3-1.2: USB disconnect,
device number 4
Oct 10 16:38:55 xps9320 kernel: [ 2103.140459] usb 3-1.2.3: USB disconnect,
device number 7
Oct 10 16:38:55 xps9320 kernel: [ 2103.140462] usb 3-1.2.3.1: USB disconnect,
device number 10
Oct 10 16:38:55 xps9320 kernel: [ 2103.221393] r8152 2-1.2.4:1.0
enx00e04c681052: Stop submitting intr, status -71
Oct 10 16:38:55 xps9320 kernel: [ 2103.423464] usb 3-1.2.3.2: USB disconnect,
device number 11
Oct 10 16:38:55 xps9320 kernel: [ 2103.753373] usb 3-1.2.5: USB disconnect,
device number 9
Oct 10 16:38:55 xps9320 kernel: [ 2103.772563] usb 3-1.5: USB disconnect,
device number 6
Oct 10 16:38:55 xps9320 kernel: [ 2103.904926] usb 2-1: USB disconnect,
device number 2
Oct 10 16:38:55 xps9320 kernel: [ 2103.904947] usb 2-1.2: USB disconnect,
device number 3
Oct 10 16:38:55 xps9320 kernel: [ 2103.904954] usb 2-1.2.4: USB disconnect,
device number 4
```
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-48-generic 5.15.0-48.54
ProcVersionSignature: Ubuntu 5.15.0-48.54-generic 5.15.53
Uname: Linux 5.15.0-48-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: rav 2115 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: XFCE
Date: Mon Oct 10 17:01:04 2022
InstallationDate: Installed on 2022-06-28 (103 days ago)
InstallationMedia: Xubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64
(20220419)
MachineType: Dell Inc. XPS 9320
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-48-generic
root=/dev/mapper/vgxubuntu-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.15.0-48-generic N/A
linux-backports-modules-5.15.0-48-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.5
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/13/2022
dmi.bios.release: 1.4
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.0
dmi.board.name: 0CW9KM
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.4.0:bd05/13/2022:br1.4:svnDellInc.:pnXPS9320:pvr:rvnDellInc.:rn0CW9KM:rvrA00:cvnDellInc.:ct10:cvr:sku0AF3:
dmi.product.family: XPS
dmi.product.name: XPS 9320
dmi.product.sku: 0AF3
dmi.sys.vendor: Dell Inc.
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