This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 2000404
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/2000404
Title:
First time user trackpad not working
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hello,
I'm a first time user and this is a new laptop. It seems my trackpad stop
working after a really short time.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-56-generic 5.15.0-56.62
ProcVersionSignature: Ubuntu 5.15.0-56.62-generic 5.15.64
Uname: Linux 5.15.0-56-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: abonifacio 2134 F.... pulseaudio
/dev/snd/controlC1: abonifacio 2134 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
CurrentDmesg: Error: command ['pkexec', 'dmesg'] failed with exit code 126:
Error executing command as another user: Request dismissed
Date: Fri Dec 23 18:10:55 2022
InstallationDate: Installed on 2022-12-23 (0 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64
(20220809.1)
MachineType: LENOVO 82RF
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-56-generic
root=UUID=2a665ddf-863e-408f-a9b6-9fdf3373ae04 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.15.0-56-generic N/A
linux-backports-modules-5.15.0-56-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.7
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
acpidump: Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py']
failed with exit code 126: Error executing command as another user: Request
dismissed
dmi.bios.date: 11/16/2022
dmi.bios.release: 1.48
dmi.bios.vendor: LENOVO
dmi.bios.version: J2CN48WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: NO DPK
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Legion 5 Pro 16IAH7H
dmi.ec.firmware.release: 1.48
dmi.modalias:
dmi:bvnLENOVO:bvrJ2CN48WW:bd11/16/2022:br1.48:efr1.48:svnLENOVO:pn82RF:pvrLegion5Pro16IAH7H:rvnLENOVO:rnLNVNB161216:rvrNODPK:cvnLENOVO:ct10:cvrLegion5Pro16IAH7H:skuLENOVO_MT_82RF_BU_idea_FM_Legion5Pro16IAH7H:
dmi.product.family: Legion 5 Pro 16IAH7H
dmi.product.name: 82RF
dmi.product.sku: LENOVO_MT_82RF_BU_idea_FM_Legion 5 Pro 16IAH7H
dmi.product.version: Legion 5 Pro 16IAH7H
dmi.sys.vendor: LENOVO
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