Update from OEM: Hi Rick and Jeff,
I have tested those packages. E823 can be recognized by Ubuntu 18.04.6 OS(kernel ) and i can use them to ping “www.google.com” But the name is not complete when I use "lspci" command and some pkgs have dependency issue when I installed. “linux-cloud- tools-5.4.0-136-generic_5.4.0-136.153_amd64.deb and linux- tools-5.4.0-136-generic_5.4.0-136.153_amd64.deb” Test result is below=== root@hakuba:~# uname -mrs Linux 5.4.0-136-generic x86_64 root@hakuba:~# root@hakuba:~# ethtool -i eno6 driver: ice version: 0.8.1-k firmware-version: 2.28 0x8001028e 0.0.0 expansion-rom-version: bus-info: 0000:89:00.0 supports-statistics: yes supports-test: yes supports-eeprom-access: yes supports-register-dump: yes supports-priv-flags: yes root@hakuba:~# lspci |grep -i ethernet 03:00.0 Ethernet controller: Intel Corporation Device 125d (rev 04) 04:00.0 Ethernet controller: Intel Corporation Device 125d (rev 04) 89:00.0 Ethernet controller: Intel Corporation Device 188e 89:00.1 Ethernet controller: Intel Corporation Device 188e 89:00.2 Ethernet controller: Intel Corporation Device 188e 89:00.3 Ethernet controller: Intel Corporation Device 188e root@hakuba:~# ip a 1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000 link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00 inet 127.0.0.1/8 scope host lo valid_lft forever preferred_lft forever inet6 ::1/128 scope host valid_lft forever preferred_lft forever 2: eno6: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UP group default qlen 1000 link/ether 00:00:00:00:01:00 brd ff:ff:ff:ff:ff:ff inet 10.241.99.166/24 brd 10.241.99.255 scope global eno6 valid_lft forever preferred_lft forever inet6 fe80::200:ff:fe00:100/64 scope link valid_lft forever preferred_lft forever 3: eno5: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN group default qlen 1000 link/ether 00:00:00:00:01:01 brd ff:ff:ff:ff:ff:ff 4: eno4: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN group default qlen 1000 link/ether 00:00:00:00:01:02 brd ff:ff:ff:ff:ff:ff 5: eno3: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN group default qlen 1000 link/ether 00:00:00:00:01:03 brd ff:ff:ff:ff:ff:ff root@hakuba:~# ping www.google.com PING www.google.com (142.250.186.132) 56(84) bytes of data. 64 bytes from fra24s07-in-f4.1e100.net (142.250.186.132): icmp_seq=1 ttl=105 time=266 ms 64 bytes from fra24s07-in-f4.1e100.net (142.250.186.132): icmp_seq=2 ttl=105 time=266 ms 64 bytes from fra24s07-in-f4.1e100.net (142.250.186.132): icmp_seq=3 ttl=105 time=265 ms 64 bytes from fra24s07-in-f4.1e100.net (142.250.186.132): icmp_seq=4 ttl=105 time=265 ms 64 bytes from fra24s07-in-f4.1e100.net (142.250.186.132): icmp_seq=5 ttl=105 time=265 ms 64 bytes from fra24s07-in-f4.1e100.net (142.250.186.132): icmp_seq=6 ttl=105 time=265 ms -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1986717 Title: Update ice driver to support E823 devices Status in linux package in Ubuntu: In Progress Bug description: SRU Justification: Impact: Ice driver does not support E823 in 5.4. This was introduced in 5.7, but is part of the Ice Lake D platform which is otherwise supported in 5.4. One of the hardware vendors has requested that we update Ice in 5.4 to support E823. Fix: After talking with engineers upstream this should be the only patch needed to add the support that is missing in 5.4 e36aeec0f4e5 ice: add support for E823 devices Testcase: Load ice driver on system with E823 device present and ensure the device is seen by the system Other Info: https://code.launchpad.net/~mreed8855/ubuntu/+source/linux/+git/focal/+ref/e823_intel_3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1986717/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp