Public bug reported:
This happens during a "Zoom" video conference call done within a virtual
machine. Both the host and the guest OSes are Ubuntu 22.04. A few
minutes after the video call started audio is lost, and a few seconds
later the (guest) system crashes.
The webcam used is a USB Logitech Webcam C270 which is connected to the
VM as a USB passthrough (i.e. using the "Add new virtual hardware => USB
host device" in virt-manager).
Note that the "dmesg" attached is probably irrelevant so I attached the
output of "journalctl --boot=..." of the relevant session. The kernel
crash can be seen near the end of the log, look for the following lines:
Jan 10 19:54:12 yariv-encrypted-ubuntu kernel: usb 1-4: cannot submit urb (err
= -27)
Jan 10 19:54:13 yariv-encrypted-ubuntu kernel: usb 1-4: timeout: still 1 active
urbs on EP #86
Jan 10 19:54:13 yariv-encrypted-ubuntu kernel: ------------[ cut here
]------------
Jan 10 19:54:13 yariv-encrypted-ubuntu kernel: URB 0000000000000000 submitted
while active
...
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-58-generic 5.15.0-58.64
ProcVersionSignature: Ubuntu 5.15.0-58.64-generic 5.15.74
Uname: Linux 5.15.0-58-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: yariv 1897 F.... pulseaudio
/dev/snd/controlC0: yariv 1897 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Mon Jan 16 09:06:56 2023
HibernationDevice: RESUME=UUID=1c38618d-3590-45c4-b960-ca9d157ad22f
InstallationDate: Installed on 2019-02-26 (1419 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
IwConfig:
lo no wireless extensions.
ens3 no wireless extensions.
docker0 no wireless extensions.
MachineType: QEMU Standard PC (i440FX + PIIX, 1996)
ProcFB: 0 virtio_gpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-58-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.15.0-58-generic N/A
linux-backports-modules-5.15.0-58-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.9
RfKill:
SourcePackage: linux
UpgradeStatus: Upgraded to jammy on 2022-10-12 (95 days ago)
dmi.bios.date: 04/01/2014
dmi.bios.release: 0.0
dmi.bios.vendor: SeaBIOS
dmi.bios.version: 1.15.0-1
dmi.chassis.type: 1
dmi.chassis.vendor: QEMU
dmi.chassis.version: pc-i440fx-bionic
dmi.modalias:
dmi:bvnSeaBIOS:bvr1.15.0-1:bd04/01/2014:br0.0:svnQEMU:pnStandardPC(i440FX+PIIX,1996):pvrpc-i440fx-bionic:cvnQEMU:ct1:cvrpc-i440fx-bionic:sku:
dmi.product.name: Standard PC (i440FX + PIIX, 1996)
dmi.product.version: pc-i440fx-bionic
dmi.sys.vendor: QEMU
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug jammy
** Attachment added: "journalctl of the relevant boot session"
https://bugs.launchpad.net/bugs/2002938/+attachment/5641536/+files/freeze_issue.log
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https://bugs.launchpad.net/bugs/2002938
Title:
Logitech webcam crashed the kernel
Status in linux package in Ubuntu:
New
Bug description:
This happens during a "Zoom" video conference call done within a
virtual machine. Both the host and the guest OSes are Ubuntu 22.04. A
few minutes after the video call started audio is lost, and a few
seconds later the (guest) system crashes.
The webcam used is a USB Logitech Webcam C270 which is connected to
the VM as a USB passthrough (i.e. using the "Add new virtual hardware
=> USB host device" in virt-manager).
Note that the "dmesg" attached is probably irrelevant so I attached
the output of "journalctl --boot=..." of the relevant session. The
kernel crash can be seen near the end of the log, look for the
following lines:
Jan 10 19:54:12 yariv-encrypted-ubuntu kernel: usb 1-4: cannot submit urb
(err = -27)
Jan 10 19:54:13 yariv-encrypted-ubuntu kernel: usb 1-4: timeout: still 1
active urbs on EP #86
Jan 10 19:54:13 yariv-encrypted-ubuntu kernel: ------------[ cut here
]------------
Jan 10 19:54:13 yariv-encrypted-ubuntu kernel: URB 0000000000000000 submitted
while active
...
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-58-generic 5.15.0-58.64
ProcVersionSignature: Ubuntu 5.15.0-58.64-generic 5.15.74
Uname: Linux 5.15.0-58-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: yariv 1897 F.... pulseaudio
/dev/snd/controlC0: yariv 1897 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Mon Jan 16 09:06:56 2023
HibernationDevice: RESUME=UUID=1c38618d-3590-45c4-b960-ca9d157ad22f
InstallationDate: Installed on 2019-02-26 (1419 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
IwConfig:
lo no wireless extensions.
ens3 no wireless extensions.
docker0 no wireless extensions.
MachineType: QEMU Standard PC (i440FX + PIIX, 1996)
ProcFB: 0 virtio_gpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-58-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.15.0-58-generic N/A
linux-backports-modules-5.15.0-58-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.9
RfKill:
SourcePackage: linux
UpgradeStatus: Upgraded to jammy on 2022-10-12 (95 days ago)
dmi.bios.date: 04/01/2014
dmi.bios.release: 0.0
dmi.bios.vendor: SeaBIOS
dmi.bios.version: 1.15.0-1
dmi.chassis.type: 1
dmi.chassis.vendor: QEMU
dmi.chassis.version: pc-i440fx-bionic
dmi.modalias:
dmi:bvnSeaBIOS:bvr1.15.0-1:bd04/01/2014:br0.0:svnQEMU:pnStandardPC(i440FX+PIIX,1996):pvrpc-i440fx-bionic:cvnQEMU:ct1:cvrpc-i440fx-bionic:sku:
dmi.product.name: Standard PC (i440FX + PIIX, 1996)
dmi.product.version: pc-i440fx-bionic
dmi.sys.vendor: QEMU
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