apport information ** Attachment added: "IwConfig.txt" https://bugs.launchpad.net/bugs/1853665/+attachment/5642573/+files/IwConfig.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-oem in Ubuntu. https://bugs.launchpad.net/bugs/1853665 Title: Realtek RTL8821CE [10ec:c821] Subsystem [103c:831a] Bluetooth not probed Status in linux package in Ubuntu: Confirmed Status in linux-oem package in Ubuntu: Confirmed Status in rtl8821ce package in Ubuntu: Confirmed Bug description: The driver installed just fine and wifi is working but bluetooth does not. I will gladly provide further debugging information. Ubuntu 19.10 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: steven 2090 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-17 (75 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 0408:5321 Quanta Computer, Inc. HP Webcam Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: HP HP 250 G7 Notebook PC Package: rtl8821ce ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_DE.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-29-generic root=UUID=a0cdf605-0b72-4674-a76e-ad1dbae26043 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-29.31-generic 5.3.13 RelatedPackageVersions: linux-restricted-modules-5.3.0-29-generic N/A linux-backports-modules-5.3.0-29-generic N/A linux-firmware 1.183.3 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: eoan Uname: Linux 5.3.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm audio cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/05/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.16 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8532 dmi.board.vendor: HP dmi.board.version: 70.22 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.16:bd12/05/2018:svnHP:pnHP250G7NotebookPC:pvrType1ProductConfigId:rvnHP:rn8532:rvr70.22:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5336AN HP 200 dmi.product.name: HP 250 G7 Notebook PC dmi.product.sku: 6MQ54EA#ABD dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: steven 1931 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-11-17 (231 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 0408:5321 Quanta Computer, Inc. HP Webcam Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 10000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/12p, 480M |__ Port 5: Dev 2, If 0, Class=Video, Driver=uvcvideo, 480M |__ Port 5: Dev 2, If 1, Class=Video, Driver=uvcvideo, 480M MachineType: HP HP 250 G7 Notebook PC Package: rtl8821ce ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_DE.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-40-generic root=UUID=a0cdf605-0b72-4674-a76e-ad1dbae26043 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44 RelatedPackageVersions: linux-restricted-modules-5.4.0-40-generic N/A linux-backports-modules-5.4.0-40-generic N/A linux-firmware 1.187.1 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no StagingDrivers: ashmem_linux Tags: focal staging staging Uname: Linux 5.4.0-40-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-05-18 (47 days ago) UserGroups: adm audio cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/05/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.16 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8532 dmi.board.vendor: HP dmi.board.version: 70.22 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.16:bd12/05/2018:svnHP:pnHP250G7NotebookPC:pvrType1ProductConfigId:rvnHP:rn8532:rvr70.22:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5336AN HP 200 dmi.product.name: HP 250 G7 Notebook PC dmi.product.sku: 6MQ54EA#ABD dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1853665/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
