Public bug reported:
I try to install Ubuntu 22.04.1 LTS on my Acer Aspire E17.
The Laptop currently has 18.04 LTS installed. Here everything works.
I download the ISO, put it onto an USB-stick and boot (several times)...
Observations:
1. Booting takes a very long time and doesn't work always (sometime it doesn't
reach the logon screen)
2. When shutting down the pc didn't power off (same problem as already
mentioned here:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1970065/comments/22)
3. I boot by edit the commandline in grub (replace "quiet splash" with
"noplymouth"
Now I see that the boot process halts at several stage for a long time.
Therefore I inspect dmeg and see some warning/error reported there.
I do not know if the errors report have something to do with the "power off not
working", but belive that reporting these may be helpfull
I will add the full dmesg later..
For ex.: udev didn't complete correct/fully.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-43-generic 5.15.0-43.46
ProcVersionSignature: Ubuntu 5.15.0-43.46-generic 5.15.39
Uname: Linux 5.15.0-43-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ubuntu 7511 F.... pulseaudio
/dev/snd/controlC0: ubuntu 7511 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CasperVersion: 1.470
CurrentDesktop: ubuntu:GNOME
Date: Fri Feb 10 13:46:24 2023
LiveMediaBuild: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64
(20220809.1)
MachineType: Acer Aspire E5-771G
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/username.seed
maybe-ubiquity noplymouth ---
RelatedPackageVersions:
linux-restricted-modules-5.15.0-43-generic N/A
linux-backports-modules-5.15.0-43-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/02/2015
dmi.bios.release: 0.0
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.23
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA70_HB
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 0.0
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.23:bd09/02/2015:br0.0:efr0.0:svnAcer:pnAspireE5-771G:pvrV3.72:rvnAcer:rnEA70_HB:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:skuAspireE5-771G_0884_1_23:
dmi.product.family: BDW
dmi.product.name: Aspire E5-771G
dmi.product.sku: Aspire E5-771G_0884_1_23
dmi.product.version: V3.72
dmi.sys.vendor: Acer
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug jammy
** Attachment added: "dmesg.txt"
https://bugs.launchpad.net/bugs/2006943/+attachment/5646166/+files/dmesg.txt
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https://bugs.launchpad.net/bugs/2006943
Title:
Bugs reported in dmesg/power off not working
Status in linux package in Ubuntu:
New
Bug description:
I try to install Ubuntu 22.04.1 LTS on my Acer Aspire E17.
The Laptop currently has 18.04 LTS installed. Here everything works.
I download the ISO, put it onto an USB-stick and boot (several times)...
Observations:
1. Booting takes a very long time and doesn't work always (sometime it
doesn't reach the logon screen)
2. When shutting down the pc didn't power off (same problem as already
mentioned here:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1970065/comments/22)
3. I boot by edit the commandline in grub (replace "quiet splash" with
"noplymouth"
Now I see that the boot process halts at several stage for a long time.
Therefore I inspect dmeg and see some warning/error reported there.
I do not know if the errors report have something to do with the "power off
not working", but belive that reporting these may be helpfull
I will add the full dmesg later..
For ex.: udev didn't complete correct/fully.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-43-generic 5.15.0-43.46
ProcVersionSignature: Ubuntu 5.15.0-43.46-generic 5.15.39
Uname: Linux 5.15.0-43-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ubuntu 7511 F.... pulseaudio
/dev/snd/controlC0: ubuntu 7511 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CasperVersion: 1.470
CurrentDesktop: ubuntu:GNOME
Date: Fri Feb 10 13:46:24 2023
LiveMediaBuild: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64
(20220809.1)
MachineType: Acer Aspire E5-771G
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz
file=/cdrom/preseed/username.seed maybe-ubiquity noplymouth ---
RelatedPackageVersions:
linux-restricted-modules-5.15.0-43-generic N/A
linux-backports-modules-5.15.0-43-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/02/2015
dmi.bios.release: 0.0
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.23
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA70_HB
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 0.0
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.23:bd09/02/2015:br0.0:efr0.0:svnAcer:pnAspireE5-771G:pvrV3.72:rvnAcer:rnEA70_HB:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:skuAspireE5-771G_0884_1_23:
dmi.product.family: BDW
dmi.product.name: Aspire E5-771G
dmi.product.sku: Aspire E5-771G_0884_1_23
dmi.product.version: V3.72
dmi.sys.vendor: Acer
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