apport information
** Tags added: apport-collected kinetic
** Description changed:
Ubuntu 22.04.01 / ASUS E410MA Laptop / Logitech MX Anywhere 2S mouse.
This problem occurs with the rtw88_8821ce driver
Workaround was to blacklist rtw88_8821ce and install rtl8821ce
When disconnecting from a WiFi network, or turning of WiFi altogether,
or booting up at a location where there is no remembered WiFi
connection, my bluetooth Logitech MX 2S freezes, then begins to rapidly
disconnect/reconnect about 3-4 times a second.
root@ithaca:~ # uname -a
Linux ithaca 5.15.0-60-generic #66-Ubuntu SMP Fri Jan 20 14:29:49 UTC
2023 x86_64 x86_64 x86_64 GNU/Linux
root@ithaca:~ # inxi -EMN
Machine:
Type: Laptop System: ASUSTeK product: VivoBook_ASUS Laptop
E410MA_E410MA v: 1.0 serial: XXXXXXXXXXXXXXXX
Mobo: ASUSTeK model: E410MA v: 1.0 serial: XXXXXXXXXXXXXXXXXXX
UEFI: American Megatrends v: E410MA.302 date: 09/11/2020
Network:
Device-1: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter
driver: rtw_8821ce
Bluetooth:
Device-1: IMC Networks Bluetooth Radio type: USB driver: btusb
Report: hciconfig ID: hci0 state: up address: 20:4E:XX:XX:XX:XX bt-v:
2.1
Output of running bluetoothctl while this happens:
root@ithaca:/var/log # bluetoothctl
Agent registered
(At this point I disconnect WiFI. Mouse starts acting up immediately,
responding erratically, then about 10 seconds elapse, then the below
messages start)
[CHG] Device E4:3B:XX:XX:XX:XX ServicesResolved: no
[CHG] Device E4:3B:XX:XX:XX:XX Connected: yes
[CHG] Device E4:3B:XX:XX:XX:XX ServicesResolved: yes
[CHG] Device E4:3B:XX:XX:XX:XX ServicesResolved: no
[CHG] Device E4:3B:XX:XX:XX:XX Connected: yes
[CHG] Device E4:3B:XX:XX:XX:XX Connected: no
[CHG] Device E4:3B:XX:XX:XX:XX Connected: yes
[CHG] Device E4:3B:XX:XX:XX:XX Connected: no
(This goes on and on about 3 times a second until
I reconnect Wifi using the touchpad)
[CHG] Device E4:3B:XX:XX:XX:XX Connected: yes
[CHG] Device E4:3B:XX:XX:XX:XX Connected: no
[CHG] Device E4:3B:XX:XX:XX:XX Connected: yes
[CHG] Device E4:3B:XX:XX:XX:XX ServicesResolved: yes
[MX Anywhere 2S]#
[MX Anywhere 2S]#
kern.log messages while this happens:
< I disconnect from Wifi>
Feb 11 20:46:15 ithaca kernel: [ 3385.920613] wlo1: deauthenticating from
de:5d:xx:xx:xx:xx by
local choice (Reason: 3=DEAUTH_LEAVING)
Feb 11 20:46:15 ithaca kernel: [ 3386.027110] rtw_8821ce 0000:02:00.0: sta
de:5d:xx:xx:xx:xx
with macid 0 left
Feb 11 20:46:33 ithaca kernel: [ 3403.244131] input: MX Anywhere 2S
Keyboard as /devices/virtual/misc/uhid/0005:046D:B01A.0019/input/input87
Feb 11 20:46:33 ithaca kernel: [ 3403.248887] input: MX Anywhere 2S Mouse
as /devices/virtual/misc/uhid/0005:046D:B01A.0019/input/input88
Feb 11 20:46:33 ithaca kernel: [ 3403.249194] hid-generic
0005:046D:B01A.0019: input,hidraw3: BLUETOOTH HID v0.03 Keyboard [MX Anywhere
2S] on 20:4e:xx:xx:xx:xx
Feb 11 20:46:57 ithaca kernel: [ 3427.685563] input: MX Anywhere 2S
Keyboard as /devices/virtual/misc/uhid/0005:046D:B01A.001A/input/input90
Feb 11 20:46:57 ithaca kernel: [ 3427.686055] input: MX Anywhere 2S Mouse
as /devices/virtual/misc/uhid/0005:046D:B01A.001A/input/input91
Feb 11 20:46:57 ithaca kernel: [ 3427.686305] hid-generic
0005:046D:B01A.001A: input,hidraw3: BLUETOOTH HID v0.03 Keyboard [MX Anywhere
2S] on 20:4e:xx:xx:xx:xx
< I reconnect to Wifi>
Feb 11 20:47:10 ithaca kernel: [ 3440.394111] input: MX Anywhere 2S
Keyboard as /devices/virtual/misc/uhid/0005:046D:B01A.001B/input/input93
Feb 11 20:47:10 ithaca kernel: [ 3440.399568] input: MX Anywhere 2S Mouse
as /devices/virtual/misc/uhid/0005:046D:B01A.001B/input/input94
Feb 11 20:47:10 ithaca kernel: [ 3440.399889] hid-generic
0005:046D:B01A.001B: input,hidraw3: BLUETOOTH HID v0.03 Keyboard [MX Anywhere
2S] on 20:4e:xx:xx:xx:xx
Feb 11 20:47:19 ithaca kernel: [ 3449.263587] wlo1: authenticate with
de:5d:xx:xx:xx:xx
Feb 11 20:47:19 ithaca kernel: [ 3449.930945] wlo1: send auth to
de:5d:xx:xx:xx:xx (try 1/3)
Feb 11 20:47:19 ithaca kernel: [ 3449.935512] wlo1: authenticated
Feb 11 20:47:19 ithaca kernel: [ 3449.939267] wlo1: associate with
de:5d:xx:xx:xx:xx (try 1/3)
Feb 11 20:47:19 ithaca kernel: [ 3449.943365] wlo1: RX AssocResp from
de:5d:xx:xx:xx:xx (capab=0x431 status=0 aid=2)
Feb 11 20:47:19 ithaca kernel: [ 3449.943395] rtw_8821ce 0000:02:00.0: sta
de:5d:xx:xx:xx:xx joined with macid 0
Feb 11 20:47:19 ithaca kernel: [ 3449.943789] wlo1: associated
Feb 11 20:47:19 ithaca kernel: [ 3449.995269] IPv6:
ADDRCONF(NETDEV_CHANGE): wlo1: link becomes ready
Nothing logged in dmesg
After reconnecting WiFi, everything works OK again.
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.23.1-0ubuntu3
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: kubuntu 1929 F.... wireplumber
+ /dev/snd/seq: kubuntu 1928 F.... pipewire
+ CRDA: N/A
+ CasperMD5CheckResult: pass
+ CasperVersion: 1.475
+ CurrentDesktop: KDE
+ DistroRelease: Ubuntu 22.10
+ LiveMediaBuild: Kubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
+ MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUS Laptop E410MA_E410MA
+ Package: linux (not installed)
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz
file=/cdrom/preseed/username.seed maybe-ubiquity quiet splash ---
+ ProcVersionSignature: Ubuntu 5.19.0-21.21-generic 5.19.7
+ RelatedPackageVersions:
+ linux-restricted-modules-5.19.0-21-generic N/A
+ linux-backports-modules-5.19.0-21-generic N/A
+ linux-firmware 20220923.gitf09bebf3-0ubuntu1
+ Tags: kinetic
+ Uname: Linux 5.19.0-21-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 09/11/2020
+ dmi.bios.release: 5.13
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: E410MA.302
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: E410MA
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrE410MA.302:bd09/11/2020:br5.13:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopE410MA_E410MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE410MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
+ dmi.product.family: VivoBook
+ dmi.product.name: VivoBook_ASUS Laptop E410MA_E410MA
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/2007004/+attachment/5646995/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/2007004
Title:
rtw88_8821ce: Bluetooth Mouse goes into connect/disconnect loop when
Wifi disconnected
Status in linux package in Ubuntu:
Incomplete
Bug description:
Ubuntu 22.04.01 / ASUS E410MA Laptop / Logitech MX Anywhere 2S mouse.
This problem occurs with the rtw88_8821ce driver
Workaround was to blacklist rtw88_8821ce and install rtl8821ce
When disconnecting from a WiFi network, or turning of WiFi altogether,
or booting up at a location where there is no remembered WiFi
connection, my bluetooth Logitech MX 2S freezes, then begins to
rapidly disconnect/reconnect about 3-4 times a second.
root@ithaca:~ # uname -a
Linux ithaca 5.15.0-60-generic #66-Ubuntu SMP Fri Jan 20 14:29:49 UTC
2023 x86_64 x86_64 x86_64 GNU/Linux
root@ithaca:~ # inxi -EMN
Machine:
Type: Laptop System: ASUSTeK product: VivoBook_ASUS Laptop
E410MA_E410MA v: 1.0 serial: XXXXXXXXXXXXXXXX
Mobo: ASUSTeK model: E410MA v: 1.0 serial: XXXXXXXXXXXXXXXXXXX
UEFI: American Megatrends v: E410MA.302 date: 09/11/2020
Network:
Device-1: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter
driver: rtw_8821ce
Bluetooth:
Device-1: IMC Networks Bluetooth Radio type: USB driver: btusb
Report: hciconfig ID: hci0 state: up address: 20:4E:XX:XX:XX:XX bt-v:
2.1
Output of running bluetoothctl while this happens:
root@ithaca:/var/log # bluetoothctl
Agent registered
(At this point I disconnect WiFI. Mouse starts acting up immediately,
responding erratically, then about 10 seconds elapse, then the below
messages start)
[CHG] Device E4:3B:XX:XX:XX:XX ServicesResolved: no
[CHG] Device E4:3B:XX:XX:XX:XX Connected: yes
[CHG] Device E4:3B:XX:XX:XX:XX ServicesResolved: yes
[CHG] Device E4:3B:XX:XX:XX:XX ServicesResolved: no
[CHG] Device E4:3B:XX:XX:XX:XX Connected: yes
[CHG] Device E4:3B:XX:XX:XX:XX Connected: no
[CHG] Device E4:3B:XX:XX:XX:XX Connected: yes
[CHG] Device E4:3B:XX:XX:XX:XX Connected: no
(This goes on and on about 3 times a second until
I reconnect Wifi using the touchpad)
[CHG] Device E4:3B:XX:XX:XX:XX Connected: yes
[CHG] Device E4:3B:XX:XX:XX:XX Connected: no
[CHG] Device E4:3B:XX:XX:XX:XX Connected: yes
[CHG] Device E4:3B:XX:XX:XX:XX ServicesResolved: yes
[MX Anywhere 2S]#
[MX Anywhere 2S]#
kern.log messages while this happens:
< I disconnect from Wifi>
Feb 11 20:46:15 ithaca kernel: [ 3385.920613] wlo1: deauthenticating from
de:5d:xx:xx:xx:xx by
local choice (Reason: 3=DEAUTH_LEAVING)
Feb 11 20:46:15 ithaca kernel: [ 3386.027110] rtw_8821ce 0000:02:00.0: sta
de:5d:xx:xx:xx:xx
with macid 0 left
Feb 11 20:46:33 ithaca kernel: [ 3403.244131] input: MX Anywhere 2S
Keyboard as /devices/virtual/misc/uhid/0005:046D:B01A.0019/input/input87
Feb 11 20:46:33 ithaca kernel: [ 3403.248887] input: MX Anywhere 2S Mouse
as /devices/virtual/misc/uhid/0005:046D:B01A.0019/input/input88
Feb 11 20:46:33 ithaca kernel: [ 3403.249194] hid-generic
0005:046D:B01A.0019: input,hidraw3: BLUETOOTH HID v0.03 Keyboard [MX Anywhere
2S] on 20:4e:xx:xx:xx:xx
Feb 11 20:46:57 ithaca kernel: [ 3427.685563] input: MX Anywhere 2S
Keyboard as /devices/virtual/misc/uhid/0005:046D:B01A.001A/input/input90
Feb 11 20:46:57 ithaca kernel: [ 3427.686055] input: MX Anywhere 2S Mouse
as /devices/virtual/misc/uhid/0005:046D:B01A.001A/input/input91
Feb 11 20:46:57 ithaca kernel: [ 3427.686305] hid-generic
0005:046D:B01A.001A: input,hidraw3: BLUETOOTH HID v0.03 Keyboard [MX Anywhere
2S] on 20:4e:xx:xx:xx:xx
< I reconnect to Wifi>
Feb 11 20:47:10 ithaca kernel: [ 3440.394111] input: MX Anywhere 2S
Keyboard as /devices/virtual/misc/uhid/0005:046D:B01A.001B/input/input93
Feb 11 20:47:10 ithaca kernel: [ 3440.399568] input: MX Anywhere 2S Mouse
as /devices/virtual/misc/uhid/0005:046D:B01A.001B/input/input94
Feb 11 20:47:10 ithaca kernel: [ 3440.399889] hid-generic
0005:046D:B01A.001B: input,hidraw3: BLUETOOTH HID v0.03 Keyboard [MX Anywhere
2S] on 20:4e:xx:xx:xx:xx
Feb 11 20:47:19 ithaca kernel: [ 3449.263587] wlo1: authenticate with
de:5d:xx:xx:xx:xx
Feb 11 20:47:19 ithaca kernel: [ 3449.930945] wlo1: send auth to
de:5d:xx:xx:xx:xx (try 1/3)
Feb 11 20:47:19 ithaca kernel: [ 3449.935512] wlo1: authenticated
Feb 11 20:47:19 ithaca kernel: [ 3449.939267] wlo1: associate with
de:5d:xx:xx:xx:xx (try 1/3)
Feb 11 20:47:19 ithaca kernel: [ 3449.943365] wlo1: RX AssocResp from
de:5d:xx:xx:xx:xx (capab=0x431 status=0 aid=2)
Feb 11 20:47:19 ithaca kernel: [ 3449.943395] rtw_8821ce 0000:02:00.0: sta
de:5d:xx:xx:xx:xx joined with macid 0
Feb 11 20:47:19 ithaca kernel: [ 3449.943789] wlo1: associated
Feb 11 20:47:19 ithaca kernel: [ 3449.995269] IPv6:
ADDRCONF(NETDEV_CHANGE): wlo1: link becomes ready
Nothing logged in dmesg
After reconnecting WiFi, everything works OK again.
---
ProblemType: Bug
ApportVersion: 2.23.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: kubuntu 1929 F.... wireplumber
/dev/snd/seq: kubuntu 1928 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
CasperVersion: 1.475
CurrentDesktop: KDE
DistroRelease: Ubuntu 22.10
LiveMediaBuild: Kubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUS Laptop E410MA_E410MA
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz
file=/cdrom/preseed/username.seed maybe-ubiquity quiet splash ---
ProcVersionSignature: Ubuntu 5.19.0-21.21-generic 5.19.7
RelatedPackageVersions:
linux-restricted-modules-5.19.0-21-generic N/A
linux-backports-modules-5.19.0-21-generic N/A
linux-firmware 20220923.gitf09bebf3-0ubuntu1
Tags: kinetic
Uname: Linux 5.19.0-21-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/11/2020
dmi.bios.release: 5.13
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E410MA.302
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: E410MA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrE410MA.302:bd09/11/2020:br5.13:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopE410MA_E410MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE410MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: VivoBook
dmi.product.name: VivoBook_ASUS Laptop E410MA_E410MA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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