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apport-collect 2016897
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This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/2016897
Title:
kernel 5.4.0-147 boots to black screen
Status in linux package in Ubuntu:
Incomplete
Bug description:
After updating to Kernel 5.4.0-147 the machine boots to a black screen. I can
boot in recovery mode but don't have the video driver functions, think the
driver may be the issue. Tried to find a update for the video driver but could
not. Had to go back to 5.4.0-146. Here is my system information:
System: Kernel: 5.4.0-146-generic x86_64 bits: 64 compiler: gcc v: 9.4.0
Desktop: MATE 1.26.0
wm: marco dm: LightDM Distro: Linux Mint 20.3 Una base: Ubuntu
20.04 focal
Machine: Type: Desktop System: Dell product: XPS 8940 v: N/A serial:
<filter> Chassis: type: 3
serial: <filter>
Mobo: Dell model: 0KV3RP v: A00 serial: <filter> UEFI: Dell v:
1.0.4 date: 08/12/2020
Battery: Device-1: hidpp_battery_0 model: Logitech Wireless Keyboard
K540/K545 serial: <filter>
charge: 100% (should be ignored) status: Discharging
Device-2: hidpp_battery_1 model: Logitech Wireless Mouse serial:
<filter>
charge: 55% (should be ignored) status: Discharging
CPU: Topology: 8-Core model: Intel Core i7-10700 bits: 64 type: MT MCP
arch: N/A
L2 cache: 16.0 MiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
bogomips: 92796
Speed: 4659 MHz min/max: 800/4800 MHz Core speeds (MHz): 1: 4694
2: 4692 3: 4705
4: 4639 5: 4712 6: 4631 7: 4699 8: 4701 9: 4697 10: 4664 11: 4695
12: 4702 13: 4691
14: 4640 15: 4700 16: 4699
Graphics: Device-1: Intel vendor: Dell driver: i915 v: kernel bus ID:
00:02.0 chip ID: 8086:9bc5
Device-2: NVIDIA TU116 [GeForce GTX 1650 SUPER] vendor: Dell
driver: nvidia
v: 470.182.03 bus ID: 01:00.0 chip ID: 10de:2187
Display: x11 server: X.Org 1.20.13 driver: modesetting,nvidia
unloaded: fbdev,nouveau,vesa compositor: marco
resolution: 1680x1050~60Hz, 1920x1080~60Hz, 1920x1080~60Hz
OpenGL: renderer: NVIDIA GeForce GTX 1650 SUPER/PCIe/SSE2 v: 4.6.0
NVIDIA 470.182.03
direct render: Yes
Audio: Device-1: Intel Comet Lake PCH cAVS vendor: Dell driver:
snd_hda_intel v: kernel
bus ID: 00:1f.3 chip ID: 8086:06c8
Device-2: NVIDIA TU116 High Definition Audio vendor: Dell driver:
snd_hda_intel
v: kernel bus ID: 01:00.1 chip ID: 10de:1aeb
Device-3: Logitech B525 HD Webcam type: USB driver:
snd-usb-audio,uvcvideo
bus ID: 1-5:3 chip ID: 046d:0836
Device-4: GEMBIRD USB2.0 Device type: USB driver:
hid-generic,snd-usb-audio,usbhid
bus ID: 1-6:4 chip ID: 1908:2070
Sound Server: ALSA v: k5.4.0-146-generic
Network: Device-1: Realtek vendor: Bigfoot Networks driver: r8169 v: kernel
port: 3000
bus ID: 02:00.0 chip ID: 10ec:2600
IF: enp2s0 state: up speed: 100 Mbps duplex: full mac: <filter>
Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network
Adapter vendor: Dell
driver: ath10k_pci v: kernel port: 3000 bus ID: 03:00.0 chip ID:
168c:0042
Device-3: Qualcomm Atheros type: USB driver: btusb bus ID: 1-14:8
chip ID: 0cf3:e009
Drives: Local Storage: total: 1.82 TiB used: 784.35 GiB (42.0%)
ID-1: /dev/sda vendor: Western Digital model: WDS100T2B0A-00SM50
size: 931.51 GiB
speed: 6.0 Gb/s serial: <filter>
ID-2: /dev/sdb vendor: Western Digital model: WD5000AAKX-001CA0
size: 465.76 GiB
speed: 6.0 Gb/s serial: <filter>
ID-3: /dev/sdc type: USB vendor: Toshiba model: MK5059GSXP size:
465.76 GiB
serial: <filter>
ID-4: /dev/sdd type: USB model: Brother MFC-J5620DW size: 3.73 GiB
serial: <filter>
Partition: ID-1: / size: 915.33 GiB used: 506.74 GiB (55.4%) fs: ext4 dev:
/dev/sda2
USB: Hub: 1-0:1 info: Full speed (or root) Hub ports: 16 rev: 2.0 chip
ID: 1d6b:0002
Device-1: 1-4:2 info: Logitech Unifying Receiver type:
Keyboard,Mouse,HID
driver: logitech-djreceiver,usbhid rev: 2.0 chip ID: 046d:c52b
Device-2: 1-5:3 info: Logitech B525 HD Webcam type: Audio,Video
driver: snd-usb-audio,uvcvideo rev: 2.0 chip ID: 046d:0836
Device-3: 1-6:4 info: GEMBIRD USB2.0 Device type: Audio,HID
driver: hid-generic,snd-usb-audio,usbhid rev: 1.1 chip ID:
1908:2070
Device-4: 1-11:5 info: Realtek RTS5129 Card Reader Controller
type: <vendor specific>
driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc rev: 2.0 chip ID:
0bda:0129
Device-5: 1-12:6 info: Brother Industries MFC-J5620DW type:
Printer,Mass Storage
driver: usb-storage,usblp rev: 2.0 chip ID: 04f9:0346
Device-6: 1-13:7 info: BUFFALO (formerly Mel ) HD-PCTU2 type: Mass
Storage
driver: usb-storage rev: 2.0 chip ID: 0411:01c5
Device-7: 1-14:8 info: Qualcomm Atheros type: Bluetooth driver:
btusb rev: 2.0
chip ID: 0cf3:e009
Hub: 2-0:1 info: Full speed (or root) Hub ports: 8 rev: 3.1 chip
ID: 1d6b:0003
Hub: 3-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 chip
ID: 1d6b:0002
Hub: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 chip
ID: 1d6b:0003
Sensors: System Temperatures: cpu: 42.0 C mobo: N/A gpu: nvidia temp: 47 C
Fan Speeds (RPM): N/A gpu: nvidia fan: 20%
Repos: No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
1: deb [arch=amd64] http: //dl.google.com/linux/chrome/deb/ stable
main
Active apt repos in: /etc/apt/sources.list.d/google-earth-pro.list
1: deb [arch=amd64] http: //dl.google.com/linux/earth/deb/ stable
main
No active apt repos in: /etc/apt/sources.list.d/megasync.list
Active apt repos in: /etc/apt/sources.list.d/nordvpn.list
1: deb https: //repo.nordvpn.com//deb/nordvpn/debian stable main
Active apt repos in:
/etc/apt/sources.list.d/official-package-repositories.list
1: deb http: //packages.linuxmint.com una main upstream import
backport
2: deb http: //mirror.arizona.edu/ubuntu focal main restricted
universe multiverse
3: deb http: //mirror.arizona.edu/ubuntu focal-updates main
restricted universe multiverse
4: deb http: //mirror.arizona.edu/ubuntu focal-backports main
restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ focal-security main
restricted universe multiverse
6: deb http: //archive.canonical.com/ubuntu/ focal partner
Active apt repos in: /etc/apt/sources.list.d/ondrej-php-focal.list
1: deb http: //ppa.launchpad.net/ondrej/php/ubuntu focal main
Active apt repos in: /etc/apt/sources.list.d/opera-stable.list
1: deb https: //deb.opera.com/opera-stable/ stable non-free #Opera
Browser (final releases)
No active apt repos in:
/etc/apt/sources.list.d/shutter-ppa-focal.list
Active apt repos in: /etc/apt/sources.list.d/skype-stable.list
1: deb [arch=amd64] https: //repo.skype.com/deb stable main
Active apt repos in: /etc/apt/sources.list.d/spotify.list
1: deb http: //repository.spotify.com stable non-free
Active apt repos in: /etc/apt/sources.list.d/teams.list
1: deb [arch=amd64] https: //packages.microsoft.com/repos/ms-teams
stable main
Info: Processes: 381 Uptime: 7m Memory: 15.37 GiB used: 2.32 GiB (15.1%)
Init: systemd v: 245
runlevel: 5 Compilers: gcc: 9.4.0 alt: 9 Client: Unknown python3.8
client inxi: 3.0.38
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