Please give this bug a high priority as I cannot use the bluetooth mouse nor the headset and I believe it affects a lot of people too in their work.
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/2017224 Title: [asus-bluetooth] Cannot enable bluetooth in gnome-shell on ASUS ZenBook UX435EG Status in bluez package in Ubuntu: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: After upgrade to 23.04, Bluetooth service is started but can't enable it in gnome-shell. Apr 21 11:34:15 ZB systemd[1]: Starting bluetooth.service - Bluetooth service... Apr 21 11:34:15 ZB systemd[1403]: ConfigurationDirectory 'bluetooth' already exists but the mode is different. (File system: 755 ConfigurationDirectoryMode: 555) Apr 21 11:34:15 ZB bluetoothd[1403]: Bluetooth daemon 5.66 Apr 21 11:34:15 ZB bluetoothd[1403]: Starting SDP server Apr 21 11:34:15 ZB bluetoothd[1403]: profiles/audio/vcp.c:vcp_init() D-Bus experimental not enabled Apr 21 11:34:15 ZB bluetoothd[1403]: src/plugin.c:plugin_init() Failed to init vcp plugin Apr 21 11:34:15 ZB bluetoothd[1403]: profiles/audio/mcp.c:mcp_init() D-Bus experimental not enabled Apr 21 11:34:15 ZB bluetoothd[1403]: src/plugin.c:plugin_init() Failed to init mcp plugin Apr 21 11:34:15 ZB bluetoothd[1403]: profiles/audio/bap.c:bap_init() D-Bus experimental not enabled Apr 21 11:34:15 ZB bluetoothd[1403]: src/plugin.c:plugin_init() Failed to init bap plugin Apr 21 11:34:15 ZB systemd[1]: Started bluetooth.service - Bluetooth service. Apr 21 11:34:15 ZB bluetoothd[1403]: Bluetooth management interface 1.22 initialized I installed the latest linux-firmware from the repo but it didn't help. # dmesg | grep -i bluetooth [ 18.861759] Bluetooth: Core ver 2.22 [ 18.863617] NET: Registered PF_BLUETOOTH protocol family [ 18.863621] Bluetooth: HCI device and connection manager initialized [ 18.863628] Bluetooth: HCI socket layer initialized [ 18.863631] Bluetooth: L2CAP socket layer initialized [ 18.863638] Bluetooth: SCO socket layer initialized [ 19.146683] Bluetooth: hci0: Bootloader revision 0.4 build 0 week 30 2018 [ 19.147702] Bluetooth: hci0: Device revision is 2 [ 19.147707] Bluetooth: hci0: Secure boot is enabled [ 19.147709] Bluetooth: hci0: OTP lock is enabled [ 19.147712] Bluetooth: hci0: API lock is enabled [ 19.147714] Bluetooth: hci0: Debug lock is disabled [ 19.147716] Bluetooth: hci0: Minimum firmware build 1 week 10 2014 [ 19.150729] Bluetooth: hci0: Found device firmware: intel/ibt-19-0-4.sfi [ 19.150841] Bluetooth: hci0: Boot Address: 0x24800 [ 19.150843] Bluetooth: hci0: Firmware Version: 15-45.22 [ 19.998952] Bluetooth: hci0: urb 000000008cd2a5b0 failed to resubmit (2) [ 20.015315] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 20.015321] Bluetooth: BNEP filters: protocol multicast [ 20.015329] Bluetooth: BNEP socket layer initialized [ 22.005627] Bluetooth: hci0: command 0xfc09 tx timeout [ 30.037760] Bluetooth: hci0: Failed to send firmware data (-110) [ 30.037855] Bluetooth: hci0: Intel reset sent to retry FW download [ 32.213626] Bluetooth: hci0: Failed to read MSFT supported features (-110) ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: bluez 5.66-0ubuntu1 ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6 Uname: Linux 6.2.0-20-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Fri Apr 21 11:44:40 2023 InstallationDate: Installed on 2023-01-04 (106 days ago) InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) InterestingModules: bnep btusb bluetooth MachineType: ASUSTeK COMPUTER INC. ZenBook UX435EG_UX435EG ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.2.0-20-generic root=/dev/mapper/vgubuntu-root ro quiet splash SourcePackage: bluez UpgradeStatus: Upgraded to lunar on 2023-04-21 (0 days ago) dmi.bios.date: 04/22/2022 dmi.bios.release: 5.19 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: UX435EG.315 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX435EG dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrUX435EG.315:bd04/22/2022:br5.19:svnASUSTeKCOMPUTERINC.:pnZenBookUX435EG_UX435EG:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX435EG:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku: dmi.product.family: ZenBook dmi.product.name: ZenBook UX435EG_UX435EG dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. hciconfig: mtime.conffile..etc.bluetooth.input.conf: 2023-02-28T07:11:41.547346 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/2017224/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
