apport information ** Tags added: apport-collected
** Description changed: After distro upgrade to new LTS "22" from 20 the HP microserver shows a critical NMI event in ILO Unrecoverable System Error (NMI) has occurred. System Firmware will log additional details in a separate IML entry if possible no hp modules are loaded except hpilo: lsmod |grep hp hpilo 24576 0 Despite the server is flashing "red" the System is functional. A few minutes after boot the kernel shows 4-5 of these kernel panics (see full log) but continue to run ok, the NMI flag in ILO appears simultaneously to this kernel error. this issue was not present before the distro- upgrade. [ 739.516183] NMI: IOCK error (debug interrupt?) for reason 61 on CPU 0. [ 739.516190] CPU: 0 PID: 0 Comm: swapper/0 Not tainted 5.15.0-67-generic #74-Ubuntu [ 739.516194] Hardware name: HP ProLiant MicroServer Gen8, BIOS J06 04/04/2019 [ 739.516196] RIP: 0010:mwait_idle_with_hints.constprop.0+0x4f/0xa0 ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-5.15.0-67-generic 5.15.0-67.74 ProcVersionSignature: Ubuntu 5.15.0-67.74-generic 5.15.85 Uname: Linux 5.15.0-67-generic x86_64 AlsaDevices: total 0 crw-rw---- 1 root audio 116, 1 Mar 20 23:54 seq crw-rw---- 1 root audio 116, 33 Mar 20 23:54 timer AplayDevices: Error: [Errno 2] No such file or directory: 'aplay' ApportVersion: 2.20.11-0ubuntu82.3 Architecture: amd64 ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord' AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CasperMD5CheckResult: pass Date: Tue Mar 21 09:20:20 2023 InstallationDate: Installed on 2022-02-16 (397 days ago) InstallationMedia: Ubuntu-Server 20.04.3 LTS "Focal Fossa" - Release amd64 (20210824) IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig' MachineType: HP ProLiant MicroServer Gen8 PciMultimedia: ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_GB.UTF-8 SHELL=/bin/bash ProcFB: 0 mgag200drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-67-generic root=UUID=ce9a2e21-54ae-4461-8086-c62bbcaa1481 ro RelatedPackageVersions: linux-restricted-modules-5.15.0-67-generic N/A linux-backports-modules-5.15.0-67-generic N/A linux-firmware 20220329.git681281e4-0ubuntu3.10 RfKill: Error: [Errno 2] No such file or directory: 'rfkill' SourcePackage: linux UpgradeStatus: Upgraded to jammy on 2023-03-20 (0 days ago) dmi.bios.date: 04/04/2019 dmi.bios.vendor: HP dmi.bios.version: J06 dmi.chassis.type: 7 dmi.chassis.vendor: HP dmi.ec.firmware.release: 2.82 dmi.modalias: dmi:bvnHP:bvrJ06:bd04/04/2019:efr2.82:svnHP:pnProLiantMicroServerGen8:pvr:cvnHP:ct7:cvr:sku712317-421: dmi.product.family: ProLiant dmi.product.name: ProLiant MicroServer Gen8 dmi.product.sku: 712317-421 dmi.sys.vendor: HP + --- + ProblemType: Bug + AlsaDevices: + total 0 + crw-rw---- 1 root audio 116, 1 Jun 19 16:38 seq + crw-rw---- 1 root audio 116, 33 Jun 19 16:38 timer + AplayDevices: Error: [Errno 2] No such file or directory: 'aplay' + ApportVersion: 2.20.11-0ubuntu82.5 + Architecture: amd64 + ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord' + AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: + CasperMD5CheckResult: pass + CurrentDmesg: + Error: command ['pkexec', 'dmesg'] failed with exit code 127: Error executing command as another user: Not authorized + + This incident has been reported. + DistroRelease: Ubuntu 22.04 + InstallationDate: Installed on 2022-02-16 (488 days ago) + InstallationMedia: Ubuntu-Server 20.04.3 LTS "Focal Fossa" - Release amd64 (20210824) + IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig' + MachineType: HP ProLiant MicroServer Gen8 + Package: linux (not installed) + PciMultimedia: + + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_GB.UTF-8 + SHELL=/bin/bash + ProcFB: 0 mgag200drmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.19.0-45-generic root=UUID=ce9a2e21-54ae-4461-8086-c62bbcaa1481 ro + ProcVersionSignature: Ubuntu 5.19.0-45.46~22.04.1-generic 5.19.17 + RelatedPackageVersions: + linux-restricted-modules-5.19.0-45-generic N/A + linux-backports-modules-5.19.0-45-generic N/A + linux-firmware 20220329.git681281e4-0ubuntu3.13 + RfKill: Error: [Errno 2] No such file or directory: 'rfkill' + Tags: jammy + Uname: Linux 5.19.0-45-generic x86_64 + UnreportableReason: This report is about a package that is not installed. + UpgradeStatus: Upgraded to jammy on 2023-03-20 (91 days ago) + UserGroups: adm cdrom dip docker lxd plugdev sudo + _MarkForUpload: False + dmi.bios.date: 04/04/2019 + dmi.bios.vendor: HP + dmi.bios.version: J06 + dmi.chassis.type: 7 + dmi.chassis.vendor: HP + dmi.ec.firmware.release: 2.82 + dmi.modalias: dmi:bvnHP:bvrJ06:bd04/04/2019:efr2.82:svnHP:pnProLiantMicroServerGen8:pvr:cvnHP:ct7:cvr:sku712317-421: + dmi.product.family: ProLiant + dmi.product.name: ProLiant MicroServer Gen8 + dmi.product.sku: 712317-421 + dmi.sys.vendor: HP ** Attachment added: "CRDA.txt" https://bugs.launchpad.net/bugs/2012366/+attachment/5680918/+files/CRDA.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2012366 Title: NMI: IOCK error on HP MicroServer Gen8 after Focal -> Jammy upgrade Status in linux package in Ubuntu: Confirmed Bug description: After distro upgrade to new LTS "22" from 20 the HP microserver shows a critical NMI event in ILO Unrecoverable System Error (NMI) has occurred. System Firmware will log additional details in a separate IML entry if possible no hp modules are loaded except hpilo: lsmod |grep hp hpilo 24576 0 Despite the server is flashing "red" the System is functional. A few minutes after boot the kernel shows 4-5 of these kernel panics (see full log) but continue to run ok, the NMI flag in ILO appears simultaneously to this kernel error. this issue was not present before the distro-upgrade. [ 739.516183] NMI: IOCK error (debug interrupt?) for reason 61 on CPU 0. [ 739.516190] CPU: 0 PID: 0 Comm: swapper/0 Not tainted 5.15.0-67-generic #74-Ubuntu [ 739.516194] Hardware name: HP ProLiant MicroServer Gen8, BIOS J06 04/04/2019 [ 739.516196] RIP: 0010:mwait_idle_with_hints.constprop.0+0x4f/0xa0 ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-5.15.0-67-generic 5.15.0-67.74 ProcVersionSignature: Ubuntu 5.15.0-67.74-generic 5.15.85 Uname: Linux 5.15.0-67-generic x86_64 AlsaDevices: total 0 crw-rw---- 1 root audio 116, 1 Mar 20 23:54 seq crw-rw---- 1 root audio 116, 33 Mar 20 23:54 timer AplayDevices: Error: [Errno 2] No such file or directory: 'aplay' ApportVersion: 2.20.11-0ubuntu82.3 Architecture: amd64 ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord' AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CasperMD5CheckResult: pass Date: Tue Mar 21 09:20:20 2023 InstallationDate: Installed on 2022-02-16 (397 days ago) InstallationMedia: Ubuntu-Server 20.04.3 LTS "Focal Fossa" - Release amd64 (20210824) IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig' MachineType: HP ProLiant MicroServer Gen8 PciMultimedia: ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_GB.UTF-8 SHELL=/bin/bash ProcFB: 0 mgag200drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-67-generic root=UUID=ce9a2e21-54ae-4461-8086-c62bbcaa1481 ro RelatedPackageVersions: linux-restricted-modules-5.15.0-67-generic N/A linux-backports-modules-5.15.0-67-generic N/A linux-firmware 20220329.git681281e4-0ubuntu3.10 RfKill: Error: [Errno 2] No such file or directory: 'rfkill' SourcePackage: linux UpgradeStatus: Upgraded to jammy on 2023-03-20 (0 days ago) dmi.bios.date: 04/04/2019 dmi.bios.vendor: HP dmi.bios.version: J06 dmi.chassis.type: 7 dmi.chassis.vendor: HP dmi.ec.firmware.release: 2.82 dmi.modalias: dmi:bvnHP:bvrJ06:bd04/04/2019:efr2.82:svnHP:pnProLiantMicroServerGen8:pvr:cvnHP:ct7:cvr:sku712317-421: dmi.product.family: ProLiant dmi.product.name: ProLiant MicroServer Gen8 dmi.product.sku: 712317-421 dmi.sys.vendor: HP --- ProblemType: Bug AlsaDevices: total 0 crw-rw---- 1 root audio 116, 1 Jun 19 16:38 seq crw-rw---- 1 root audio 116, 33 Jun 19 16:38 timer AplayDevices: Error: [Errno 2] No such file or directory: 'aplay' ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord' AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CasperMD5CheckResult: pass CurrentDmesg: Error: command ['pkexec', 'dmesg'] failed with exit code 127: Error executing command as another user: Not authorized This incident has been reported. DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2022-02-16 (488 days ago) InstallationMedia: Ubuntu-Server 20.04.3 LTS "Focal Fossa" - Release amd64 (20210824) IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig' MachineType: HP ProLiant MicroServer Gen8 Package: linux (not installed) PciMultimedia: ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_GB.UTF-8 SHELL=/bin/bash ProcFB: 0 mgag200drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.19.0-45-generic root=UUID=ce9a2e21-54ae-4461-8086-c62bbcaa1481 ro ProcVersionSignature: Ubuntu 5.19.0-45.46~22.04.1-generic 5.19.17 RelatedPackageVersions: linux-restricted-modules-5.19.0-45-generic N/A linux-backports-modules-5.19.0-45-generic N/A linux-firmware 20220329.git681281e4-0ubuntu3.13 RfKill: Error: [Errno 2] No such file or directory: 'rfkill' Tags: jammy Uname: Linux 5.19.0-45-generic x86_64 UnreportableReason: This report is about a package that is not installed. UpgradeStatus: Upgraded to jammy on 2023-03-20 (91 days ago) UserGroups: adm cdrom dip docker lxd plugdev sudo _MarkForUpload: False dmi.bios.date: 04/04/2019 dmi.bios.vendor: HP dmi.bios.version: J06 dmi.chassis.type: 7 dmi.chassis.vendor: HP dmi.ec.firmware.release: 2.82 dmi.modalias: dmi:bvnHP:bvrJ06:bd04/04/2019:efr2.82:svnHP:pnProLiantMicroServerGen8:pvr:cvnHP:ct7:cvr:sku712317-421: dmi.product.family: ProLiant dmi.product.name: ProLiant MicroServer Gen8 dmi.product.sku: 712317-421 dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2012366/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
