This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 2033327
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/2033327
Title:
Desktop cannot resume after suspend: screen not detected
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hardware:
- Desktop PC (Intel i5 4th gen)
- GPU: AMD RX580
- Ubuntu 22.04 with kernel HWE 6.2
Steps to reproduce:
1. Start the device
2. Suspend
3. Resume by pressing a key on the keyboard
Expected results:
The screen lights up, showing the screen to put my password to resume
the session.
Actual result:
The screen OSD displays a "No Signal" message before turning off.
Nothing seems to happen when I press keyboard keys or move the mouse.
Switching to a TTY by pressing Ctrl+Alt+F3 works: I can login and see
the logs (that's how I filed this bug).
Switching back to graphics session (Ctrl+Alt+F2) does't work: it shows
the cursor and nothing else (black screen).
Switching to login screen (Ctrl+Alt+F1) works: I can see the list of
users, select on and enter my password... but then I'm back to the
same black screen with the mouse cursor.
This is not a regression, as the same problem happened already with
the previous point release (I believe it was Linux kernel 5.15).
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-6.2.0-26-generic 6.2.0-26.26~22.04.1
ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13
Uname: Linux 6.2.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
Date: Tue Aug 29 09:15:49 2023
InstallationDate: Installed on 2022-12-28 (243 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64
(20220809.1)
SourcePackage: linux-signed-hwe-6.2
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2033327/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
