This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 2036862 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2036862 Title: ath10k_pci (QCA9377) firmware crashes when charger plugged Status in linux package in Ubuntu: Incomplete Status in linux-firmware package in Ubuntu: New Bug description: This issue only occurs when charger is plugged. My network adapter is built-in in my laptop (it's not an usb). I'm also connected in a 5ghz network, so i suggest using it. === How to reproduce == * shutdown your laptop (do not use reboot option); * connect charger to laptop and turn it on; (the firmware should start and connect to the 5ghz network) * If no error is thrown, continue using your laptop and your wlan device. It took me about 5 minutes to get a "firmware crash" error with code "-11". * If the firmware crashed, reboot (using shutdown command) your laptop with charger plugged in. You might similar error: "device descriptor read/64, error -71" * Temporary fix: Unplug the charger and reboot using shutdown command (two times as it might not work for the first) === Device Info: === # uname -a && lsb_release -a: Linux eduapps 6.2.0-33-generic #33-Ubuntu SMP PREEMPT_DYNAMIC Tue Sep 5 14:49:19 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 23.04 Release: 23.04 Codename: lunar # apt-cache policy linux-firmware: linux-firmware: Instalado: 20230323.gitbcdcfbcf-0ubuntu1.6 Candidato: 20230323.gitbcdcfbcf-0ubuntu1.6 Tabela de versão: *** 20230323.gitbcdcfbcf-0ubuntu1.6 500 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main i386 Packages 100 /var/lib/dpkg/status 20230323.gitbcdcfbcf-0ubuntu1.2 500 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main i386 Packages 20230323.gitbcdcfbcf-0ubuntu1 500 500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar/main i386 Packages # cat /var/log/dmesg.0: [...] [ 9.852826] kernel: i915 0000:00:02.0: [drm] fb0: i915drmfb frame buffer device [ 9.964095] kernel: snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC256: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker [ 9.964109] kernel: snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) [ 9.964112] kernel: snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0) [ 9.964115] kernel: snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0 [ 9.964117] kernel: snd_hda_codec_realtek hdaudioC0D0: inputs: [ 9.964120] kernel: snd_hda_codec_realtek hdaudioC0D0: Headset Mic=0x19 [ 9.964122] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x1b [ 9.964124] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x13 [ 10.037952] kernel: input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:0e.0/sound/card0/input13 [ 10.038029] kernel: input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:0e.0/sound/card0/input14 [ 10.038091] kernel: input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:0e.0/sound/card0/input15 [ 10.038153] kernel: input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:0e.0/sound/card0/input16 [ 13.658522] kernel: kauditd_printk_skb: 73 callbacks suppressed [ 13.658528] kernel: audit: type=1400 audit(1695260291.507:85): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 comm="snap-confine" capability=12 capname="net_admin" [ 13.659312] kernel: audit: type=1400 audit(1695260291.507:86): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 comm="snap-confine" capability=38 capname="perfmon" [ 13.703536] kernel: loop22: detected capacity change from 0 to 8 [ 14.776596] kernel: usb 1-1: new full-speed USB device number 8 using xhci_hcd [ 14.905067] kernel: usb 1-1: device descriptor read/64, error -71 [ 15.148740] kernel: usb 1-1: device descriptor read/64, error -71 [ 15.392606] kernel: usb 1-1: new full-speed USB device number 9 using xhci_hcd [ 15.524631] kernel: usb 1-1: device descriptor read/64, error -71 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp