Public bug reported: Posting here since there are barely any reports on this issue except this Intel community forum ticket. https://community.intel.com/t5/Wireless/Wifi-is-not-working-on- ubuntu/m-p/1532192/thread-id/50189
In recent days (Oct 16 2023) wireless suddenly stopped working and the "wireless adapter not found" message is printed in Ubuntu's Wireless settings. The above ticket has most of the technical details, but it looks like it's an issue with the recent kernel version 6.1.0-1023-oem and happens on Dell XPS 9320 with Intel 6E AX211 Wireless Card. Note Intel have returned to the issue submitter and ask him to turn the issue back to Dell. Beats me why can't these two corporations figure the issue on their own and ask the user to act as a proxy. The current temporary solution until this issue is investigated and resolved is to downgrade the kernel version. The second most recent version I had available was 6.0.0-1021-oem and it resolved the issue. I followed this guide and it resolved it for me. https://www.groovypost.com/howto/how-to-downgrade-the-kernel-in-ubuntu/ Note that running Ubuntu updates can re-update your kernel version back. Link to "Ask Ubuntu" question since this issue took a considerable amount of my time to pinpoint. Hoping to save others the trouble: https://askubuntu.com/questions/1489313/wireless-not-working-on-dell- xps-9320-1360p-intel-6e-ax211-wireless-card-with ** Affects: linux-signed-oem-6.1 (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed-oem-6.1 in Ubuntu. https://bugs.launchpad.net/bugs/2039858 Title: Wireless not working on Dell XPS 9320 1360P (Intel 6E AX211 Wireless card) with kernel version 6.1.0-1023-oem on Ubuntu 22.04 Status in linux-signed-oem-6.1 package in Ubuntu: New Bug description: Posting here since there are barely any reports on this issue except this Intel community forum ticket. https://community.intel.com/t5/Wireless/Wifi-is-not-working-on- ubuntu/m-p/1532192/thread-id/50189 In recent days (Oct 16 2023) wireless suddenly stopped working and the "wireless adapter not found" message is printed in Ubuntu's Wireless settings. The above ticket has most of the technical details, but it looks like it's an issue with the recent kernel version 6.1.0-1023-oem and happens on Dell XPS 9320 with Intel 6E AX211 Wireless Card. Note Intel have returned to the issue submitter and ask him to turn the issue back to Dell. Beats me why can't these two corporations figure the issue on their own and ask the user to act as a proxy. The current temporary solution until this issue is investigated and resolved is to downgrade the kernel version. The second most recent version I had available was 6.0.0-1021-oem and it resolved the issue. I followed this guide and it resolved it for me. https://www.groovypost.com/howto/how-to-downgrade-the-kernel-in- ubuntu/ Note that running Ubuntu updates can re-update your kernel version back. Link to "Ask Ubuntu" question since this issue took a considerable amount of my time to pinpoint. Hoping to save others the trouble: https://askubuntu.com/questions/1489313/wireless-not-working-on-dell- xps-9320-1360p-intel-6e-ax211-wireless-card-with To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-oem-6.1/+bug/2039858/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
