This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 2036988 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-hwe-6.2 in Ubuntu. https://bugs.launchpad.net/bugs/2036988 Title: Unable to boot on Lenovo L590 Laptop Status in linux package in Ubuntu: Incomplete Status in linux-hwe-6.2 package in Ubuntu: New Bug description: With Kernel images 6.2.0-32 and 6.2.0-33, I can no longer boot ubuntu on my laptop. On regular graphic boot it just hangs on a black screen. With advanced boot options and selecting the current kernel, it hangs immediately after "Loading initial ramdisk" without any error message. I have to select an older kernel release to boot. 6.2.0-26 is the latest I know to work. We have another identical laptop of type Lenovo L590 also installed with Ubuntu and it shows the same behavior, so it's likely not a hardware problem on my device. The CPU type is Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-6.2.0-33-generic 6.2.0-33.33~22.04.1 ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13 Uname: Linux 6.2.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Thu Sep 21 16:51:07 2023 InstallationDate: Installed on 2020-04-24 (1245 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_DE.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-6.2 UpgradeStatus: Upgraded to jammy on 2022-11-20 (304 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036988/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp