* black screen after rebooting On Thu, 23 Nov 2023 at 18:27, Samy Barbond <samybarb...@gmail.com> wrote:
> this problem is the same even if i upgraded ubuntu to 22.04 or 23.10 or > 23.04 > keyboard and mouse (internal) > reboot process error > > On Thu, 23 Nov 2023 at 05:40, Daniel van Vugt <2044...@bugs.launchpad.net> > wrote: > >> Since this is probably a kernel issue and you can't officially increase >> the kernel version any further on this older Ubuntu release, I suggest >> trying a newer Ubuntu release like 22.04.3: >> >> https://ubuntu.com/download/desktop >> >> -- >> You received this bug notification because you are subscribed to the bug >> report. >> https://bugs.launchpad.net/bugs/2044027 >> >> Title: >> [Toshiba Satellite C855D-11X] keyboard, mouse and black screen after >> rebooting on ubuntu os only >> >> Status in linux package in Ubuntu: >> New >> >> Bug description: >> For input devices : gnome-shell >> For rebooting process : init system >> the following is what appears on my screen when i login to gnome-shell >> desktop environment (ubuntu-desktop) the below message appears twice times >> ("ACPI Error: Aborting method \_SB.PCI0.VGA.LCD._BCM due to previous >> error (AE_AML_PACKAGE_LIMIT) (20210331/psparse-529) >> ACPI BIOS Error (bug): AE_AML_PACKAGE_LIMIT, Index (0x000000066) is >> beyond end of object (length 0xA) (20210331/exoparg2-393) >> __common_interrupt: 1.55 No irq handler for vector") >> At the start process : both keyboard and mouse internal doesnot work >> with the issue above , at the end when performing a reboot process after >> rebooting my device it appears on my screen a black screen resulting to >> turning off from the btn on my laptop. always this incident happens with >> me and only on ubuntu 16.04 and later systems the problem occurs while on >> other oses the problem does not occur any more (rebooting keyboard and >> mouse "internal") >> >> note : secondary storage ,optical disks external devices like keyboard >> are working fine on ubuntu systems with all versions and all other os >> including windows os >> the following video can prove my problem on ubuntu >> --- >> ProblemType: Bug >> ApportVersion: 2.20.11-0ubuntu27.27 >> Architecture: amd64 >> AudioDevicesInUse: >> USER PID ACCESS COMMAND >> /dev/snd/controlC1: oem 843 F.... pulseaudio >> /dev/snd/pcmC1D0c: oem 843 F...m pulseaudio >> /dev/snd/pcmC1D0p: oem 843 F...m pulseaudio >> /dev/snd/controlC0: oem 843 F.... pulseaudio >> CasperMD5CheckResult: skip >> DistroRelease: Ubuntu 20.04 >> InstallationDate: Installed on 2023-11-20 (0 days ago) >> InstallationMedia: Ubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 >> (20220223) >> MachineType: TOSHIBA SATELLITE C855D-11X >> Package: linux (not installed) >> ProcEnviron: >> TERM=xterm-256color >> PATH=(custom, no user) >> LANG=en_US.UTF-8 >> SHELL=/bin/bash >> ProcFB: 0 radeondrmfb >> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic >> root=UUID=ebe99476-bee4-4cb6-ba03-027e52714d6e ro quiet splash vt.handoff=7 >> ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19 >> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No >> PulseAudio daemon running, or not running as session daemon. >> RelatedPackageVersions: >> linux-restricted-modules-5.13.0-30-generic N/A >> linux-backports-modules-5.13.0-30-generic N/A >> linux-firmware 1.187.39 >> Tags: focal >> Uname: Linux 5.13.0-30-generic x86_64 >> UpgradeStatus: No upgrade log present (probably fresh install) >> UserGroups: N/A >> _MarkForUpload: True >> dmi.bios.date: 12/06/2012 >> dmi.bios.release: 6.30 >> dmi.bios.vendor: Insyde Corp. >> dmi.bios.version: 6.30 >> dmi.board.asset.tag: Base Board Asset Tag >> dmi.board.name: Pumori >> dmi.board.vendor: AMD >> dmi.board.version: Base Board Version >> dmi.chassis.asset.tag: No Asset Tag >> dmi.chassis.type: 10 >> dmi.chassis.vendor: OEM Chassis Manufacturer >> dmi.chassis.version: OEM Chassis Version >> dmi.ec.firmware.release: 1.60 >> dmi.modalias: >> dmi:bvnInsydeCorp.:bvr6.30:bd12/06/2012:br6.30:efr1.60:svnTOSHIBA:pnSATELLITEC855D-11X:pvrPSKCYE-009002N5:rvnAMD:rnPumori:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:skuPSKCYE-009002N5: >> dmi.product.family: Type1Family >> dmi.product.name: SATELLITE C855D-11X >> dmi.product.sku: PSKCYE-009002N5 >> dmi.product.version: PSKCYE-009002N5 >> dmi.sys.vendor: TOSHIBA >> >> To manage notifications about this bug go to: >> >> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2044027/+subscriptions >> >> -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2044027 Title: [Toshiba Satellite C855D-11X] keyboard, mouse and black screen after rebooting on ubuntu os only Status in linux package in Ubuntu: New Bug description: For input devices : gnome-shell For rebooting process : init system the following is what appears on my screen when i login to gnome-shell desktop environment (ubuntu-desktop) the below message appears twice times ("ACPI Error: Aborting method \_SB.PCI0.VGA.LCD._BCM due to previous error (AE_AML_PACKAGE_LIMIT) (20210331/psparse-529) ACPI BIOS Error (bug): AE_AML_PACKAGE_LIMIT, Index (0x000000066) is beyond end of object (length 0xA) (20210331/exoparg2-393) __common_interrupt: 1.55 No irq handler for vector") At the start process : both keyboard and mouse internal doesnot work with the issue above , at the end when performing a reboot process after rebooting my device it appears on my screen a black screen resulting to turning off from the btn on my laptop. always this incident happens with me and only on ubuntu 16.04 and later systems the problem occurs while on other oses the problem does not occur any more (rebooting keyboard and mouse "internal") note : secondary storage ,optical disks external devices like keyboard are working fine on ubuntu systems with all versions and all other os including windows os the following video can prove my problem on ubuntu --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.27 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: oem 843 F.... pulseaudio /dev/snd/pcmC1D0c: oem 843 F...m pulseaudio /dev/snd/pcmC1D0p: oem 843 F...m pulseaudio /dev/snd/controlC0: oem 843 F.... pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2023-11-20 (0 days ago) InstallationMedia: Ubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223) MachineType: TOSHIBA SATELLITE C855D-11X Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic root=UUID=ebe99476-bee4-4cb6-ba03-027e52714d6e ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.13.0-30-generic N/A linux-backports-modules-5.13.0-30-generic N/A linux-firmware 1.187.39 Tags: focal Uname: Linux 5.13.0-30-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 12/06/2012 dmi.bios.release: 6.30 dmi.bios.vendor: Insyde Corp. dmi.bios.version: 6.30 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Pumori dmi.board.vendor: AMD dmi.board.version: Base Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis Manufacturer dmi.chassis.version: OEM Chassis Version dmi.ec.firmware.release: 1.60 dmi.modalias: dmi:bvnInsydeCorp.:bvr6.30:bd12/06/2012:br6.30:efr1.60:svnTOSHIBA:pnSATELLITEC855D-11X:pvrPSKCYE-009002N5:rvnAMD:rnPumori:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:skuPSKCYE-009002N5: dmi.product.family: Type1Family dmi.product.name: SATELLITE C855D-11X dmi.product.sku: PSKCYE-009002N5 dmi.product.version: PSKCYE-009002N5 dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2044027/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
