Public bug reported:
I am unable to turn on my Bluetooth so I unable to connect to my mouse
and earbuds to laptops
ProblemType: Package
DistroRelease: Ubuntu 23.10
Package: bluez 5.68-0ubuntu1.1
ProcVersionSignature: Ubuntu 6.5.0-15.15-generic 6.5.3
Uname: Linux 6.5.0-15-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
AptOrdering:
bluez:amd64: Install
python3-gi-cairo:amd64: Install
blueman:amd64: Install
NULL: ConfigurePending
Architecture: amd64
CasperMD5CheckResult: pass
Date: Tue Jan 30 20:30:22 2024
ErrorMessage: installed bluez package post-installation script subprocess
returned error exit status 1
InstallationDate: Installed on 2023-07-28 (186 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
InterestingModules: rfcomm bnep btusb bluetooth
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0bda:58ea Realtek Semiconductor Corp. EasyCamera
Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bluetooth wireless interface
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.5.0-15-generic
root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.11, Python 3.11.6, python3-minimal, 3.11.4-5
PythonDetails: N/A
RelatedPackageVersions:
dpkg 1.22.0ubuntu1
apt 2.7.3
SnapChanges:
ID Status Spawn Ready Summary
115 Done 2024-01-30T20:08:13+05:30 2024-01-30T20:09:04+05:30 Install
"bluez" snap
SourcePackage: bluez
Title: package bluez 5.68-0ubuntu1.1 failed to install/upgrade: installed bluez
package post-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to mantic on 2023-11-20 (71 days ago)
dmi.bios.date: 06/13/2018
dmi.bios.release: 1.44
dmi.bios.vendor: LENOVO
dmi.bios.version: 8TCN44WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: NO DPK
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 330-15IKB
dmi.ec.firmware.release: 1.44
dmi.modalias:
dmi:bvnLENOVO:bvr8TCN44WW:bd06/13/2018:br1.44:efr1.44:svnLENOVO:pn81DE:pvrLenovoideapad330-15IKB:rvnLENOVO:rnLNVNB161216:rvrNODPK:cvnLENOVO:ct10:cvrLenovoideapad330-15IKB:skuLENOVO_MT_81DE_BU_idea_FM_ideapad330-15IKB:
dmi.product.family: ideapad 330-15IKB
dmi.product.name: 81DE
dmi.product.sku: LENOVO_MT_81DE_BU_idea_FM_ideapad 330-15IKB
dmi.product.version: Lenovo ideapad 330-15IKB
dmi.sys.vendor: LENOVO
hciconfig:
hci0: Type: Primary Bus: USB
BD Address: 20:16:B9:30:5F:51 ACL MTU: 1021:5 SCO MTU: 96:6
DOWN
RX bytes:20039 acl:61 sco:0 events:2513 errors:0
TX bytes:1443881 acl:2245 sco:0 commands:251 errors:0
** Affects: bluez (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package mantic
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/2051705
Title:
package bluez 5.68-0ubuntu1.1 failed to install/upgrade: installed
bluez package post-installation script subprocess returned error exit
status 1
Status in bluez package in Ubuntu:
New
Bug description:
I am unable to turn on my Bluetooth so I unable to connect to my mouse
and earbuds to laptops
ProblemType: Package
DistroRelease: Ubuntu 23.10
Package: bluez 5.68-0ubuntu1.1
ProcVersionSignature: Ubuntu 6.5.0-15.15-generic 6.5.3
Uname: Linux 6.5.0-15-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
AptOrdering:
bluez:amd64: Install
python3-gi-cairo:amd64: Install
blueman:amd64: Install
NULL: ConfigurePending
Architecture: amd64
CasperMD5CheckResult: pass
Date: Tue Jan 30 20:30:22 2024
ErrorMessage: installed bluez package post-installation script subprocess
returned error exit status 1
InstallationDate: Installed on 2023-07-28 (186 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
InterestingModules: rfcomm bnep btusb bluetooth
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0bda:58ea Realtek Semiconductor Corp. EasyCamera
Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bluetooth wireless interface
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.5.0-15-generic
root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.11, Python 3.11.6, python3-minimal, 3.11.4-5
PythonDetails: N/A
RelatedPackageVersions:
dpkg 1.22.0ubuntu1
apt 2.7.3
SnapChanges:
ID Status Spawn Ready Summary
115 Done 2024-01-30T20:08:13+05:30 2024-01-30T20:09:04+05:30 Install
"bluez" snap
SourcePackage: bluez
Title: package bluez 5.68-0ubuntu1.1 failed to install/upgrade: installed
bluez package post-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to mantic on 2023-11-20 (71 days ago)
dmi.bios.date: 06/13/2018
dmi.bios.release: 1.44
dmi.bios.vendor: LENOVO
dmi.bios.version: 8TCN44WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: NO DPK
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 330-15IKB
dmi.ec.firmware.release: 1.44
dmi.modalias:
dmi:bvnLENOVO:bvr8TCN44WW:bd06/13/2018:br1.44:efr1.44:svnLENOVO:pn81DE:pvrLenovoideapad330-15IKB:rvnLENOVO:rnLNVNB161216:rvrNODPK:cvnLENOVO:ct10:cvrLenovoideapad330-15IKB:skuLENOVO_MT_81DE_BU_idea_FM_ideapad330-15IKB:
dmi.product.family: ideapad 330-15IKB
dmi.product.name: 81DE
dmi.product.sku: LENOVO_MT_81DE_BU_idea_FM_ideapad 330-15IKB
dmi.product.version: Lenovo ideapad 330-15IKB
dmi.sys.vendor: LENOVO
hciconfig:
hci0: Type: Primary Bus: USB
BD Address: 20:16:B9:30:5F:51 ACL MTU: 1021:5 SCO MTU: 96:6
DOWN
RX bytes:20039 acl:61 sco:0 events:2513 errors:0
TX bytes:1443881 acl:2245 sco:0 commands:251 errors:0
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/2051705/+subscriptions
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