Public bug reported:
Phone name is displayed properly. After click turning circle icons appears.
info appears: cannot open device MTP "001,026"
Mounting via Nautilus works on Debian and it doesn't work on Ubuntu
Please hint me what info should I provide.
Ubuntu 22.04.3 LTS
sudo mtp-detect
libmtp version: 1.1.19
Listing raw device(s)
Device 0 (VID=2717 and PID=ff48) is a Xiaomi Mi-2s (MTP).
Found 1 device(s):
Xiaomi: Mi-2s (MTP) (2717:ff48) @ bus 1, dev 26
Attempting to connect device(s)
PTP_ERROR_IO: failed to open session, trying again after resetting USB interface
LIBMTP libusb: Attempt to reset device
LIBMTP PANIC: failed to open session on second attempt
Unable to open raw device 0
OK.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-6.5.0-15-generic 6.5.0-15.15~22.04.1
ProcVersionSignature: Ubuntu 6.5.0-15.15~22.04.1-generic 6.5.3
Uname: Linux 6.5.0-15-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Feb 1 19:20:43 2024
HotplugNewDevices:
HotplugNewMounts:
InstallationDate: Installed on 2023-06-19 (227 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no username)
XDG_RUNTIME_DIR=<set>
LANG=pl_PL.UTF-8
SHELL=/bin/bash
SourcePackage: linux-signed-hwe-6.5
Symptom: storage
UdisksMonitorLog:
Monitoring the udisks daemon. Press Ctrl+C to exit.
19:21:20.233: The udisks-daemon is running (name-owner :1.12).
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: linux-signed-hwe-6.5 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug jammy wayland-session
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-signed-hwe-6.5 in Ubuntu.
https://bugs.launchpad.net/bugs/2051974
Title:
Mounting Redmi 7A not sucessfull
Status in linux-signed-hwe-6.5 package in Ubuntu:
New
Bug description:
Phone name is displayed properly. After click turning circle icons appears.
info appears: cannot open device MTP "001,026"
Mounting via Nautilus works on Debian and it doesn't work on Ubuntu
Please hint me what info should I provide.
Ubuntu 22.04.3 LTS
sudo mtp-detect
libmtp version: 1.1.19
Listing raw device(s)
Device 0 (VID=2717 and PID=ff48) is a Xiaomi Mi-2s (MTP).
Found 1 device(s):
Xiaomi: Mi-2s (MTP) (2717:ff48) @ bus 1, dev 26
Attempting to connect device(s)
PTP_ERROR_IO: failed to open session, trying again after resetting USB
interface
LIBMTP libusb: Attempt to reset device
LIBMTP PANIC: failed to open session on second attempt
Unable to open raw device 0
OK.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-6.5.0-15-generic 6.5.0-15.15~22.04.1
ProcVersionSignature: Ubuntu 6.5.0-15.15~22.04.1-generic 6.5.3
Uname: Linux 6.5.0-15-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Feb 1 19:20:43 2024
HotplugNewDevices:
HotplugNewMounts:
InstallationDate: Installed on 2023-06-19 (227 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no username)
XDG_RUNTIME_DIR=<set>
LANG=pl_PL.UTF-8
SHELL=/bin/bash
SourcePackage: linux-signed-hwe-6.5
Symptom: storage
UdisksMonitorLog:
Monitoring the udisks daemon. Press Ctrl+C to exit.
19:21:20.233: The udisks-daemon is running (name-owner :1.12).
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-6.5/+bug/2051974/+subscriptions
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