Hi Felipe, thank you for taking the time to open this bug report. I
noticed from your kernel logs that you don't seem to have suspended the
laptop before collecting these; it would be useful for us to see the
logs from a boot where you reproduce the issue. Can you confirm if this
is indeed the case, and if so, reproduce the issue and then resubmit the
logs with
apport-collect 2081652
Thanks,
Vinicius
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https://bugs.launchpad.net/bugs/2081652
Title:
Battery not charging after suspend on Galaxy Book 4
Status in linux package in Ubuntu:
New
Bug description:
Description: I am experiencing an issue with my Galaxy Book 4 where,
after disconnecting the notebook from the power supply (AC) and
suspending it, using it on battery for a while, the battery does not
start charging again when I reconnect the charger. This happens after
any period of use without being plugged in.
Steps to reproduce:
Connect the notebook to the charger.
Disconnect the charger and suspend the notebook.
Use the notebook unplugged
Reconnect the charger.
Expected behavior: The battery should start charging as soon as the
charger is reconnected.
Observed behavior: The battery remains at the same percentage and does
not charge.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-45-generic 6.8.0-45.45
ProcVersionSignature: Ubuntu 6.8.0-45.45-generic 6.8.12
Uname: Linux 6.8.0-45-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: felipe 1798 F.... pipewire
/dev/snd/controlC0: felipe 1798 F.... pipewire
felipe 1803 F.... wireplumber
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Sun Sep 22 15:58:19 2024
InstallationDate: Installed on 2024-08-16 (37 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 750XGK
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-45-generic
root=UUID=07d7e1fc-ff25-4e07-aed8-b4e8fd1703f0 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-6.8.0-45-generic N/A
linux-backports-modules-6.8.0-45-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/09/2024
dmi.bios.release: 5.27
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: P02CFP.015.240409.HQ
dmi.board.asset.tag: No Asset Tag
dmi.board.name: NP750XGJ-KG2BR
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SGLB701A0F-C01-G002-S0001+10.0.22631
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrP02CFP.015.240409.HQ:bd04/09/2024:br5.27:svnSAMSUNGELECTRONICSCO.,LTD.:pn750XGK:pvrP02CFP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP750XGJ-KG2BR:rvrSGLB701A0F-C01-G002-S0001+10.0.22631:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:skuSCAI-A5A5-A5A5-RPLU-PCFP:
dmi.product.family: Galaxy Book4
dmi.product.name: 750XGK
dmi.product.sku: SCAI-A5A5-A5A5-RPLU-PCFP
dmi.product.version: P02CFP
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
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