Note that we don't officially support Linux Mint, so you'll need to seek
further assistance from https://linuxmint.com/getinvolved.php. Here's a
snippet of the dmesg log you sent that may point you in the right
direction. Good luck!
[12043.259518] Hardware name: Acer Aspire E5-774G/Hulk_SK , BIOS V1.27
05/26/2017
[12043.259520] Call Trace:
[12043.259523] <TASK>
[12043.259527] dump_stack_lvl+0x76/0xa0
[12043.259534] dump_stack+0x10/0x20
[12043.259537] __report_bad_irq+0x30/0xd0
[12043.259542] note_interrupt+0x2b7/0x300
[12043.259546] handle_irq_event+0x79/0x80
[12043.259551] handle_fasteoi_irq+0x7d/0x200
[12043.259555] __common_interrupt+0x4e/0xf0
[12043.259561] common_interrupt+0x44/0xb0
[12043.259566] asm_common_interrupt+0x27/0x40
[12043.259570] RIP: 0033:0x71ca6971c6e0
[12043.259591] Code: 00 48 89 e5 48 83 ec 10 48 89 7d f8 48 8d 3d 4c d9 05 00
e8 82 c5 f4 ff 48 8b 45 f8 c9 c3 66 66 2e 0f 1f 84 00 00 00 00 00 90 <f3> 0f 1e
fa f0 83 6f 20 01 0f 85 81 00 00 00 55 48 39 3d f1 c6 0d
[12043.259594] RSP: 002b:00007ffc7290e738 EFLAGS: 00000246
[12043.259598] RAX: 0000000000000000 RBX: 00005b71847ff780 RCX: 00005b71848a20e0
[12043.259600] RDX: 0000000000000002 RSI: 00005b718490ec50 RDI: 00005b7184967990
[12043.259602] RBP: 00007ffc7290e750 R08: 00000005b718490e R09: 0000000000000007
[12043.259604] R10: 00005b718490ec60 R11: 32660dcb8f8e23d0 R12: 0000000000000000
[12043.259606] R13: 00005b71848ea1a0 R14: 00007ffc7290e8c0 R15: 00005b71847ff780
[12043.259612] </TASK>
[12043.259614] handlers:
[12043.259616] [<00000000c76e426b>] idma64_irq [idma64]
[12043.259623] [<00000000a11230bb>] i2c_dw_isr
[12043.259629] [<000000007fe8967c>] i801_isr [i2c_i801]
[12960.178315] cinnamon-deskto[54955]: segfault at 30 ip 00007cd3e3e6561a sp
00007ffd9bd59fa0 error 4 in libgobject-2.0.so.0.8000.0[7cd3e3e50000+37000]
likely on CPU 3 (core 1, socket 0)
[12960.178335] Code: 31 d2 4c 89 e7 e8 36 b3 fe ff 48 89 df e8 3e fc 00 00 8b
35 f0 da 03 00 31 c9 31 d2 4c 89 e7 e8 1c b3 fe ff 48 8b 03 48 89 df <ff> 50 30
48 89 df e8 db 57 01 00 e9 7e fe ff ff 66 0f 1f 44 00 00
[13139.614055] ata3: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
[13139.624239] ata3.00: NCQ Send/Recv Log not supported
[13139.639682] ata3.00: NCQ Send/Recv Log not supported
[13139.639689] ata3.00: configured for UDMA/133
[13139.639764] ata3.00: Entering active power mode
[13139.639997] ahci 0000:00:17.0: port does not support device sleep
[13139.649018] sd 2:0:0:0: [sdb] Starting disk
[13139.649238] sd 2:0:0:0: [sdb] Starting disk
[13139.649271] sd 2:0:0:0: [sdb] Starting disk
[13158.396552] sd 2:0:0:0: [sdb] Synchronizing SCSI cache
[13158.397246] sd 2:0:0:0: [sdb] Stopping disk
[13179.758096] cinnamon-deskto[55725]: segfault at 30 ip 0000730173f1f61a sp
00007ffee545b460 error 4 in libgobject-2.0.so.0.8000.0[730173f0a000+37000]
likely on CPU 2 (core 0, socket 0)
[13179.758116] Code: 31 d2 4c 89 e7 e8 36 b3 fe ff 48 89 df e8 3e fc 00 00 8b
35 f0 da 03 00 31 c9 31 d2 4c 89 e7 e8 1c b3 fe ff 48 8b 03 48 89 df <ff> 50 30
48 89 df e8 db 57 01 00 e9 7e fe ff ff 66 0f 1f 44 00 00
[13298.108899] cinnamon-deskto[55866]: segfault at 30 ip 000072d60a0a761a sp
00007ffcfc19c730 error 4 in libgobject-2.0.so.0.8000.0[72d60a092000+37000]
likely on CPU 2 (core 0, socket 0)
[13298.108917] Code: 31 d2 4c 89 e7 e8 36 b3 fe ff 48 89 df e8 3e fc 00 00 8b
35 f0 da 03 00 31 c9 31 d2 4c 89 e7 e8 1c b3 fe ff 48 8b 03 48 89 df <ff> 50 30
48 89 df e8 db 57 01 00 e9 7e fe ff ff 66 0f 1f 44 00 00
[13320.913610] cinnamon-deskto[55928]: segfault at 30 ip 00007c541196561a sp
00007ffcb2ec4920 error 4 in libgobject-2.0.so.0.8000.0[7c5411950000+37000]
likely on CPU 2 (core 0, socket 0)
[13320.913631] Code: 31 d2 4c 89 e7 e8 36 b3 fe ff 48 89 df e8 3e fc 00 00 8b
35 f0 da 03 00 31 c9 31 d2 4c 89 e7 e8 1c b3 fe ff 48 8b 03 48 89 df <ff> 50 30
48 89 df e8 db 57 01 00 e9 7e fe ff ff 66 0f 1f 44 00 00
** Changed in: linux (Ubuntu)
Status: Confirmed => Invalid
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/2098959
Title:
System Freeze on suspend/resume
Status in linux package in Ubuntu:
Invalid
Bug description:
Recently I put my Laptop into sleep mode like normal and later tried to wake
it up but the machine was unresponsive.
Interestingly opening the tty still worked (the second time it happened I
pressed ctrl+f1 immediately after I noticed the freeze) but as soon as I
interacted with the desktop environment (e.g. through a (normal) key press) the
system froze completely.
After a hard restart the same thing happened again after waking from sleep
mode. I couldn't reproduce it the following days.
From the logs (see attachments), I would extract that the problem is already
at the time of entering sleep mode. Anyway would be very happy if you could
look into this BUG: kernel NULL pointer dereference.
---
ProblemType: Bug
ApportVersion: 2.28.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: myuser 3271 F.... pipewire
/dev/snd/controlC0: myuser 3273 F.... wireplumber
CasperMD5CheckResult: pass
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 22
EcryptfsInUse: Yes
InstallationDate: Installed on 2024-09-14 (160 days ago)
InstallationMedia: Linux Mint 22 "Wilma" - Release amd64 20240721
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 03f0:1f4a HP, Inc HP USB Optical Mouse
Bus 001 Device 003: ID 04ca:3015 Lite-On Technology Corp. Qualcomm Atheros
QCA9377 Bluetooth
Bus 001 Device 004: ID 04f2:b573 Chicony Electronics Co., Ltd HD WebCam
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
MachineType: Acer Aspire E5-774G
NonfreeKernelModules: zfs nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-53-generic
root=UUID=a640493d-e5b1-4990-a53f-ec0a66f3e534 ro silent splash resume=/dev
vt.handoff=7
ProcVersionSignature: Ubuntu 6.8.0-53.55-generic 6.8.12
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.8.0-53-generic N/A
linux-backports-modules-6.8.0-53-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.9
Tags: wilma
Uname: Linux 6.8.0-53-generic x86_64
UnreportableReason: In diesem Bericht geht es um ein Paket, welches nicht
installiert ist.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo users
_MarkForUpload: False
dmi.bios.date: 05/26/2017
dmi.bios.release: 0.0
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.27
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Hulk_SK
dmi.board.vendor: Acer
dmi.board.version: V1.27
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 2.30
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.27:bd05/26/2017:br0.0:efr2.30:svnAcer:pnAspireE5-774G:pvrV1.27:rvnAcer:rnHulk_SK:rvrV1.27:cvnChassisManufacturer:ct10:cvrChassisVersion:skuAspireE5-774G_1160_1.27:
dmi.product.family: KBL
dmi.product.name: Aspire E5-774G
dmi.product.sku: Aspire E5-774G_1160_1.27
dmi.product.version: V1.27
dmi.sys.vendor: Acer
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