jimmy, as per http://us.acer.com/ac/en/US/content/drivers an update to your BIOS is available (1.23). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Thank you for your understanding. ** Tags added: bios-outdated-1.23 ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1296044 Title: [Acer TravelMate 5740] suspend/resume failure [non-free: wl] Status in “linux” package in Ubuntu: Incomplete Bug description: No idea. Got information about crash at startup. ProblemType: KernelOops DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-18-generic 3.13.0-18.38 ProcVersionSignature: Ubuntu 3.13.0-18.38-generic 3.13.6 Uname: Linux 3.13.0-18-generic x86_64 NonfreeKernelModules: wl Annotation: This occured during a previous suspend and prevented it from resuming properly. ApportVersion: 2.13.3-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jimmy 2123 F.... pulseaudio /dev/snd/pcmC0D0p: jimmy 2123 F...m pulseaudio Date: Sat Mar 22 13:27:35 2014 ExecutablePath: /usr/share/apport/apportcheckresume Failure: suspend/resume HibernationDevice: RESUME=UUID=e45fabc2-336b-41b5-a985-7ea8c26c4a2d InstallationDate: Installed on 2014-03-17 (5 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140317) InterpreterPath: /usr/bin/python3.4 MachineType: Acer TravelMate 5740 ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume ProcEnviron: TERM=linux PATH=(custom, no user) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-18-generic root=UUID=909bac98-f82e-4cee-a31e-58a47944ed3e ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.13.0-18-generic N/A linux-backports-modules-3.13.0-18-generic N/A linux-firmware 1.126 SourcePackage: linux Title: [Acer TravelMate 5740] suspend/resume failure [non-free: wl] UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 08/10/2010 dmi.bios.vendor: Acer dmi.bios.version: V1.13 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: TravelMate 5740 dmi.board.vendor: Acer dmi.board.version: V1.13 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.13 dmi.modalias: dmi:bvnAcer:bvrV1.13:bd08/10/2010:svnAcer:pnTravelMate5740:pvrV1.13:rvnAcer:rnTravelMate5740:rvrV1.13:cvnAcer:ct10:cvrV1.13: dmi.product.name: TravelMate 5740 dmi.product.version: V1.13 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1296044/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp