JONNALAGADDA Srinivas, could you please provide the full computer model as noted on the sticker?
** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Tags added: needs-full-computer-model -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1312528 Title: GRUB boot menu does not appear Status in “linux” package in Ubuntu: Incomplete Bug description: When (re)booting, the GRUB boot menu does not appear. Instead, a black rectangle - where the boot menu should otherwise appear - is displayed. A picture is attached herewith. It shows the said black rectangle. Please excuse the glossy screen, and the consequent poor visibility. The black rectangle is clearly visible in the left-bottom corner of the first picture. The absence of a boot menu makes it virtually impossible for me to try any other kernel, pass boot options, etc. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic] ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: js 2134 F.... pulseaudio CurrentDesktop: Unity Date: Fri Apr 25 09:13:50 2014 EcryptfsInUse: Yes InstallationDate: Installed on 2014-04-20 (4 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-24-generic N/A linux-backports-modules-3.13.0-24-generic N/A linux-firmware 1.127 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/07/2012 dmi.bios.vendor: Insyde dmi.bios.version: F.13 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 181B dmi.board.vendor: Hewlett-Packard dmi.board.version: 52.23 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.13:bd09/07/2012:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr0790100000205710000620100:rvnHewlett-Packard:rn181B:rvr52.23:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion dv6 Notebook PC dmi.product.version: 0790100000205710000620100 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312528/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp