apport information ** Tags added: apport-collected trusty
** Description changed: I cannot change the screen brightness on my HP Elitebook 8560w. If I use the keys for changing the screen brightness (fn + f9 or fn + f10), the on-screen display appears and the displayed percentage changes as intended but the actual screen brightness does not change (i.e. it remains at full brightness). Similarly, if I do not use my computer for some time, the on-screen display appears and indicates the the screen brightness is reduced (lower percentage) but the actual screen brightness remains unchanged (at full brightness). I have this computer since November 2011 and I had always the latest Kubuntu version installed. Changing the screen brightness always worked until and including Kubuntu 13.10. However, it stopped working when I upgraded to Kubuntu 14.04. I have upgraded my computer's BIOS to the latest version (F.42) but this did not help. As I also experience another bug (1337579) with Kubuntu 14.04, I have upgraded the kernel to the upstream kernel (3.14.4-031404) and a mainline kernel (3.16.0-031600rc6) but the bug occurs with all three kernel versions. Further information on my computer system is available here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1337579 - [Unfortunately, installing the "upstream" kernel and the "mainline" - kernel did not create additional entries in the boot menu so that I - cannot choose the kernel when I (re)boot my system. As the command - 'uname -a' reported the version of the upstream kernel and currently - reports the version of the mainline kernel, I assume that I ran the - upstream kernel and I am currently running the mainline kernel. - Unfortunately, I cannot report this bug with the command 'ubuntu-bug - linux', because I do not know how to boot my system with the original - kernel.] + [Unfortunately, installing the "upstream" kernel and the "mainline" kernel did not create additional entries in the boot menu so that I cannot choose the kernel when I (re)boot my system. As the command 'uname -a' reported the version of the upstream kernel and currently reports the version of the mainline kernel, I assume that I ran the upstream kernel and I am currently running the mainline kernel. Unfortunately, I cannot report this bug with the command 'ubuntu-bug linux', because I do not know how to boot my system with the original kernel.] + --- + ApportVersion: 2.14.1-0ubuntu3.2 + Architecture: amd64 + CurrentDesktop: KDE + DistroRelease: Ubuntu 14.04 + InstallationDate: Installed on 2012-02-12 (895 days ago) + InstallationMedia: Kubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) + NonfreeKernelModules: nvidia + Package: linux (not installed) + Tags: trusty + Uname: Linux 3.16.0-031600rc6-generic x86_64 + UnreportableReason: The running kernel is not an Ubuntu kernel + UpgradeStatus: Upgraded to trusty on 2014-05-01 (86 days ago) + UserGroups: adm admin cdrom dialout lp lpadmin plugdev sambashare vboxusers + _MarkForUpload: True ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1349002/+attachment/4163536/+files/ProcEnviron.txt ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1349002 Title: Screen brightness cannot be changed on HP EliteBook 8560w Status in “linux” package in Ubuntu: Confirmed Bug description: I cannot change the screen brightness on my HP Elitebook 8560w. If I use the keys for changing the screen brightness (fn + f9 or fn + f10), the on-screen display appears and the displayed percentage changes as intended but the actual screen brightness does not change (i.e. it remains at full brightness). Similarly, if I do not use my computer for some time, the on-screen display appears and indicates the the screen brightness is reduced (lower percentage) but the actual screen brightness remains unchanged (at full brightness). I have this computer since November 2011 and I had always the latest Kubuntu version installed. Changing the screen brightness always worked until and including Kubuntu 13.10. However, it stopped working when I upgraded to Kubuntu 14.04. I have upgraded my computer's BIOS to the latest version (F.42) but this did not help. As I also experience another bug (1337579) with Kubuntu 14.04, I have upgraded the kernel to the upstream kernel (3.14.4-031404) and a mainline kernel (3.16.0-031600rc6) but the bug occurs with all three kernel versions. Further information on my computer system is available here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1337579 [Unfortunately, installing the "upstream" kernel and the "mainline" kernel did not create additional entries in the boot menu so that I cannot choose the kernel when I (re)boot my system. As the command 'uname -a' reported the version of the upstream kernel and currently reports the version of the mainline kernel, I assume that I ran the upstream kernel and I am currently running the mainline kernel. Unfortunately, I cannot report this bug with the command 'ubuntu-bug linux', because I do not know how to boot my system with the original kernel.] --- ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 CurrentDesktop: KDE DistroRelease: Ubuntu 14.04 InstallationDate: Installed on 2012-02-12 (895 days ago) InstallationMedia: Kubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) NonfreeKernelModules: nvidia Package: linux (not installed) Tags: trusty Uname: Linux 3.16.0-031600rc6-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: Upgraded to trusty on 2014-05-01 (86 days ago) UserGroups: adm admin cdrom dialout lp lpadmin plugdev sambashare vboxusers _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1349002/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp