** Changed in: hwe-next
Assignee: (unassigned) => Jesse Sung (wenchien)
** Changed in: hwe-next
Status: New => Triaged
** Changed in: hwe-next
Importance: Undecided => Medium
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https://bugs.launchpad.net/bugs/1341925
Title:
[Dell Inspiron 11 - 3147] System will hang on reboot / poweroff
Status in HWE Next Project:
Triaged
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
CID: 201403-14888 Dell Inspiron 11 - 3147
While rebooting this system, it will stuck on the Ubuntu splash screen, caps
lock LED will be not responding.
This issue happens right after 14.04 installation with USB stick.
If you press F1 right after the Ubuntu splash screen appears, you will see
the message indicating it's now rebooting:
* Deactivating swap... [OK]
* Unmounting local filesystems... [OK]
* Will now restart
Steps:
1. Install 14.04, reboot to desktop
2. Try to reboot again
Expect result:
* System could be reboot normally
Actual result:
* It will stuck on the Ubuntu splash screen, the only way to power it off is
to hold the power button
Same thing could be apply to "Shut Down"
* Unmounting local filesystems... [OK]
* Will now halt
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified:
boot/vmlinuz-3.13.0-24-generic]
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1431 F.... pulseaudio
CRDA:
country TW:
(2402 - 2472 @ 40), (3, 27)
(5270 - 5330 @ 40), (3, 17), DFS
(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Mon Jul 14 22:25:58 2014
HibernationDevice: RESUME=UUID=b30f45e9-6fc7-4aa0-adff-37e7c87c19cd
InstallationDate: Installed on 2014-07-15 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Inspiron 11 - 3147
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed
root=UUID=cc246aa9-85c1-49ac-b06b-6c0f4e37dbea ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/05/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 00K010
dmi.board.vendor: Dell Inc.
dmi.board.version: D02
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A01
dmi.modalias:
dmi:bvnDellInc.:bvrA01:bd05/05/2014:svnDellInc.:pnInspiron11-3147:pvr:rvnDellInc.:rn00K010:rvrD02:cvnDellInc.:ct8:cvrA01:
dmi.product.name: Inspiron 11 - 3147
dmi.sys.vendor: Dell Inc.
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