Changing the MSC setting in the MP3 player fixed the problem. See https://www.howtoforge.com/sandisk_mp3_player_linux
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1407087 Title: Sansa c240 MP3 player fails to open Status in linux package in Ubuntu: Confirmed Bug description: When I connect my Sansa c240 MP player into my computer I get an error message dialog "Kohdetta Sansa c240 ei voi liittää. MTP-laitteen "[usb:003,007]" avaaminen epäonnistui." No file manager window is opened for the player. When I try the same in another computer having Xubuntu 12.04 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-43-generic 3.13.0-43.72 ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11 Uname: Linux 3.13.0-43-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: tohoyn 1998 F.... pulseaudio /dev/snd/controlC1: tohoyn 1998 F.... pulseaudio CurrentDesktop: Unity Date: Fri Jan 2 15:46:23 2015 GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit. HibernationDevice: RESUME=UUID=a5d87b0f-a635-499b-9343-7315a2a0e6c9 HotplugNewDevices: HotplugNewMounts: InstallationDate: Installed on 2014-05-28 (219 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: LENOVO 20238 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-43-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-43-generic N/A linux-backports-modules-3.13.0-43-generic N/A linux-firmware 1.127.10 SourcePackage: linux StagingDrivers: rts5139 Symptom: storage UdevMonitorLog: monitor will print the received events for: UDEV - the event which udev sends out after rule processing UdisksMonitorLog: Monitoring the udisks daemon. Press Ctrl+C to exit. 15:46:29.149: The udisks-daemon is running (name-owner :1.86). UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/07/2013 dmi.bios.vendor: LENOVO dmi.bios.version: 79CN44WW(V3.03) dmi.board.asset.tag: No Asset Tag dmi.board.name: INVALID dmi.board.vendor: LENOVO dmi.board.version: 31900058Std dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo G510 dmi.modalias: dmi:bvnLENOVO:bvr79CN44WW(V3.03):bd12/07/2013:svnLENOVO:pn20238:pvrLenovoG510:rvnLENOVO:rnINVALID:rvr31900058Std:cvnLENOVO:ct10:cvrLenovoG510: dmi.product.name: 20238 dmi.product.version: Lenovo G510 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1407087/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp