************Phone then Face to Face********************

Knowledge of Novell CAN/CNE a plus
Knowledge of Wise Packaging Studio Professional a plus
Project Mgmt. certification a plus

Minimum 5+ years experience supporting a Desktop Management solution
including software repackaging and distribution - Novell ZENWorks experience
desired (Desktop & ZEN for Servers)
Project Management and Leadership skills required, including the ability to
self manage, coordinate, and document complex projects through
implementation
Strong verbal and written communication skills
Strong documentation skills for requirement gathering, tracking of issue
resolution, work-arounds, preventative measures, knowledge-base creation &
management, along with strategic planning.
Team Lead/Supervisory role overseeing small team of software repackagers
and/or distribution/ZENworks engineers, and serving as an escalation point
for issue resolution.

¿ Works with Conversion Engineers in requirement gathering/discovery,
software packaging (including best practices), and distribution of software
utilizing Novell ZENWorks.
¿ Leads design and implementation efforts including documentation and
project management for a major software distribution integration project
¿ Interfaces to the augmented packaging team. Responsible for ensuring
packaging compliane to Ban standards.
¿ Responsible for managing all applications through the entire packaging
effort
¿ Responsible for managing SLA and delivery schedules for application
delivery
¿ Responsible to interface between the augmented staff and Full time
operational staff for smooth turn over of all applications
¿ Responsible for ensureing all documentation is completed in compliance
with Bank packaging standards
¿ Responsible for trouble shooting application packaging issues and
resolving with the Day 1 support team and the packagers
¿ Supports all core infrastructure software components such as the Desktop
OS rights management, Zenworks, and SW upgrades/patches

Thanks & Regards,
Mohan Rao,
Entellects Corporation,
[EMAIL PROTECTED]
847-483-8844,
Fax: 847-577-9995

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