Hi Friends,
Please help me with suitable profiles.Thanks.Please send it to
[email protected] 972-325-1264*1862


Location: Irwindale, CA

Duration: 11 Months

Rate: 30.00/hr

Job Description:



*        A combination of education, training and experience to gain
knowledge and skills generally equivalent to those typically possessed by a
college graduate.

*        Typically possess 2 to 5 years of Helpdesk or IT customer service
experience, demonstrated experience supporting a multiple platform Primarily
Window XP and UNIX and AIX.

*        Demonstrated knowledge and Domino users' problems.

*        Demonstrated of isolating and resolving problems related to MacAfee
Anti Virus, IE-6 and remote access service such Cisco Dialup, VPN, wireless
devices ad wireless network networking.

*        Knowledge if Ethernet, Tivoli Remote Control and TCP/IP.



Responsibilities :



*        Email and Collaboration specialist is primary point of Contact for
customer with corresponding issues that has been escalated from IT

          Service Desk Tech.

*        The specialist is responsible for prompt , professional and
courteous interaction with client as well as clear the typical
responsibilities will include ; 80% customer service phone by using
Peregrine , Tivoli Remote Control Agent and using documentation from



IBM lotus notes.



Preferences :



*        Lotus 8.5.1 with Bachelors Degree




-- 
*Warm Regards

Ravi

InfowareTech Inc

Phone: 972-325-1264*1862

Fax: 214-350-4142

Email: [email protected]

www.infowaretech.com



HUB | MBE | WBENC Certified.*



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