*** Please send the resumes to smitha.bath...@zietatech.com
***<smitha.bath...@zietatech.com%20***>


Hi…



Let me know if you have any consultant for the below position.



*Title: Application Support Engineer / Systems Engineer
Location: MD*

*Duration: 1yr *

* *

*Job Description: *

*Key Functions and Responsibilities:*
This position is to cover the day to day support responsibilities while the
more senior members focus on the Common Platform initiative.

This individual will work in close collaboration with a lead support
engineer to provide 3rd level support for *complex client facing web
applications*.



*PLEASE NOTE THAT THERE ARE A LOT OF GOOD SA’S BUT WE NEED THOSE WITH CLIENT
FACING WEB APPL EXPERIENCE. *

* *

*Overall, looking for candidates you are knowledgeable and want to expand
their knowledge base. *

* *

*Day to day tasks include: *

·         Taking ownership and troubleshooting of complex issues across
different web and data tiers

·         Interacting with developers, project managers, network engineers,
datacenter operations personnel, database administrators and product owners
to manage and coordinate infrastructure provisioning and application
deployments

·         Navigating through company processes and procedures to facilitate
releases, patches, and incident resolution

·         Defining and implementing synthetic availability and performance
monitoring scripts to ensure application uptime

·         Authoring of support runbooks for 1st and 2nd level support teams*
*

*Required Skills (all are required but bolded are most critical):*



·         *Strong Windows system administration capabilities (Windows
2003/2008, IIS6/7)*

   - *Solid understanding of networking and security (specifically regarding
   load balancing, firewalls, name resolution, IP addressing and familiarity
   with tools like Wireshark, Traceroute, Telnet, NSLookup)*
   - Windows Shell Scripting
   - Basic understanding of SQL Server and common SELECT statements (don’t
   need to be a DBA but should be familiar)
   - Analytical skills to identify web and database application data flows
   and their dependencies
   - Outstanding communication skills with focus on the ability to have
   business and technical conversations
   - The ability to be part of a cohesive project team and deliver as part
   of the team throughout the project life cycle
   - Self starter with the ability to go out and obtain the tools and
   internal knowledge he or she needs to hit the ground running
   - 5 plus years of experience in a technical systems engineering position
   - Requires bachelor’s degree in Computer Science/Engineering or
   equivalent experience



*Desired Experience (the first two speak to the Alerts piece where the
alerts message about stock so previous exp helps when supporting and the
remaining are more generic):*

·         Search Technologies (e.g. FAST)

·         Familiarity with Messaging Technology (Tibco, IBM MQ etc.)

·         .NET Development

·         Linux/UNIX System Administration and Shell Scripting

   - Technical Certifications (e.g. MCSE/MCSA)

·         ITIL certification

*Interview process:* 1) Initial phone screen with FTE Systems Engineer 2)
Phone screen with hiring manager 3) possible third call but not absolute 4)
in-person interview









*Smitha*

*Zieta Technologies ***

*              **----We make it happen*

PH: 678-248-2096 X251

smitha.bath...@zietatech.com
www.zietatech.com

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