Hi,


We have an urgent need for a MAC Consultant in NC.  Please find if you are
comfortable with the given Job Need and send me your Updated Resume along
with your expected rate for this project ASAP



MAC Consultant

Location: Cary, NC

Duration: 6 months



Job Description:



* Install, configure, test, maintain, monitor, and troubleshoot end-user
Macs, PCs and related hardware and software in order to deliver required
desktop service levels.

* Execute moves, adds, changes and deletes (MACD) requests as they are
submitted.

* Onsite Hands and Feet support for Datacenters, Network devices , video
monitoring equipment etc.

* Responsible for world class user support on established SLO's at regional
locations.

* Applies a comprehensive and in depth working knowledge of IT support.

* Communicate and resolve IT support issues with the business

* Manage IT request handling.

* Co-ordination with 3rd party vendors

* Responsible for correct execution of contingency plans, backups, security
and documented procedures at regional locations.

* Responsible for world class user support on standard hardware and
software.

* Monitor and enforce IT standards compliance.

* Responsible for on call hands and feet support on weekends and out of hour
for all Severity 1 incidents or outage

* Participate in new hardware and software implementations or upgrades.

* Accurately document instances of desktop equipment or component failure,
repair, installation, and removal.

* Assist in technical specifications for purchase of PCs, desktop hardware
and related products.

* Performing analysis of video feeds as and when needed

* JAMF Management Tool exposure is an added advantage



*Thanks & Regards,*

*Yunus Basha*
Trident Consulting INC | West Hills CA 91307|
Tel: 925-353-3776
Email: [email protected]* *|* *
http://www.tridentconsultinginc.com/**

*Linkedin:*  * *http://www.linkedin.com/pub/yunus-basha/1a/636/b79

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