*PLEASE SEND ME THE RESUME ASAP AT  [email protected]***

* *

* *

We have 2 Openings on Salesforce. Please send us the resume ASAP.



(1)  SalesForce BA + Architect

(2) SalesForce BA Consultant with CTI.



Duration – 6 months + xtn

Location – Anywhere in US, ready to travel outside US (Europe) for 3-6
months.

Rate – Open



The JDs are:



*1)      **SF Architect + BA*

1.      Mandatory

a.      Significant exposure to SF Implementations - CON 201
Certification,   or  at least someone with ADM301 certification and who has
done Application Architecting for the SFDC Service or Sales Cloud

b.      Experience working on large enterprise implementations, with a focus
on technical architecture (design and implementation)

c.       Significant exposure in Business Analysis during SF
Implementations.    Work closely with business partners to realize the full
capabilities of Salesforce.com CRM

d.      Lead and/or contribute to all techno-functional aspects of projects
developed

e.      Perform detailed analysis of business and technical requirements

f.        Write technical approach and design documentation supporting
business needs

g.      Create development and integration plans

h.      Excellent communication and organizational skills, including a wide
range of architectures and technologies

2.      Advantageous

a.      Hands-on experience with creating CRM and workflow solutions using
Salesforce/Apex, Force.com, VisualForce, JavaScript, HTML and XML

b.      Proficiency in programming using Salesforce, Apex, Force.com, Java,
JavaScript, and XML and their use in the development of CRM solutions



*2)      **SF Consultant with CTI*

Essential skills include:
* Detailed knowledge of Contact Centre technology around routing
intelligence, IVR, CTI, voice integrations and desktop integrations
* Detailed understanding of  Cisco CTI, SIP Server and Voice Platform
architecture
* Knowledge of messaging protocols
* Experienced with installing and configuring single and multi-tenanted
solutions
* Methodical approach to troubleshooting and testing
* Capable of planning environment builds including server OS and RDBMS
specifications
* Detailed understanding around the design of Cisco Unified Contact Centres
* Detailed knowledge of voice, signalling and message paths for a Pre
routing Service Provider integration and Post routing Enterprise integration
for both IP and TDM voice solutions
* Hands-on knowledge of Cisco Contact Centre application install, build &
integration incl. O/ S & D/ B requirements
* Detailed hands on knowledge of Cisco Contact Centre Configuration and
Scripting
* A background in Contact Centre application integration to include
failover, resilience, feature & functionality testing











Thanks & Regards

Manish

Technical Recruiter
|| IT-SCIENT || Phone: 510.972.5208 || Fax: 877.701.4872 || Email:
[email protected] <[email protected]> || Web: www.itscient.com ||

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