https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=38417
Bug ID: 38417
Summary: Notification to the customer when their existing hold
is about to expire and they are still waiting for it
Change sponsored?: ---
Product: Koha
Version: 24.05
Hardware: All
OS: All
Status: NEW
Severity: enhancement
Priority: P5 - low
Component: Notices
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
It would be great if Koha would send a notification to the customer when their
existing hold is about to expire (and is not yet waiting for pickup), e.g.
"Your hold will expire in a month, do you still want to wait for it?"
Sometimes waiting for a hold takes longer than the hold is valid. If the
customer made the reservation several years ago, he may not remember its
existence or notice its expiration date and the hold disappears.
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