https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=39984
Bug ID: 39984
Summary: Recall notices use the email template to generate SMS
notices
Change sponsored?: ---
Product: Koha
Version: Main
Hardware: All
OS: All
Status: NEW
Severity: major
Priority: P5 - low
Component: Notices
Assignee: koha-bugs@lists.koha-community.org
Reporter: emily.lamanc...@montgomerycountymd.gov
QA Contact: testo...@bugs.koha-community.org
Depends on: 23781
Found when testing bug 36020 and replicated on main - the recall notices
RETURN_RECALLED_ITEM and PICKUP_RECALLED_ITEM both ignore the SMS notice
template, and send the email notice template even when SMS is called for.
To reproduce:
1. Enable UseRecalls syspref and set corresponding circulation rules:
- Recalls allowed
- Recalls per record
- On shelf recalls allowed - set to "If any unavailable"
- Recall due date interval
- Recall pickup period
2. Set SMSSendDriver syspref to "Email"
3. Go to Tools > Notices and Slips
4. Edit the notice templates for RETURN_RECALLED_ITEM and PICKUP_RECALLED_ITEM:
- Make sure both notices have templates defined for email and SMS notices
- Make sure the email template is different from the SMS template
5. Find or create two patron accounts - Patron A and Patron B
6. Edit the following fields on both patron accounts:
- Make sure an email address is defined
- Under Patron Messaging Preferences, enable all Email and SMS notices (no
digests)
- Under Patron Messaging Preferences, enter a phone number for SMS
7. Check out an item to Patron A
8. Log into the OPAC as Patron B
9. Search for the item you checked out in step 5
10. Place a recall on that item
11. In the staff interface, check that item in and confirm the recall
12. Check the Notices tab on Patron A's account
=> You should see two new notices to return a recalled item - one email notice
and one SMS notice
13. Look at the previews for the two notices
=> They are the same! :(
14. Check the Notices tab on Patron A's account
=> You should see two new notices to pick up a recalled item - one email notice
and one SMS notice
15. Look at the previews for the two notices
=> They are the same! :(
Referenced Bugs:
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23781
[Bug 23781] Recalls notices and messaging preferences
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