https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=40056
Bug ID: 40056
Summary: Transferring item with record-level hold does not
transfer item, only the to wrong destination
Change sponsored?: ---
Product: Koha
Version: Main
Hardware: All
OS: All
Status: NEW
Severity: normal
Priority: P5 - low
Component: Circulation
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
CC: [email protected], [email protected]
Created attachment 182917
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https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=182917&action=edit
Image of the pop of you get when trying to transfer an item with record-level
hold
The process of transferring an item which bibliographic record has an
unfullfilled hold is strange. I'm not sure how to describe it so here is how to
reproduce it and questions:
1. Make a record-level hold for Centerville
2. Go to Circulation -> Transfer
3. Transfer an item from the stage 1 record to Franklin (You are in
Centerville)
4. Get a pop up that tells that there is a hold in Centerville and a button
"Transfer to Centerville"
5. Click the transfer button
6. You will get a notice that the item was transferred to Franklin
7. Go to the record of the stage 1
8. Notice that the item is not in transfer. You can also check this from
branchtransfers table with query SELECT * FROM branchtransfers where
itemnumber="put here the itemnumber of the transferred item";
9. Go to the holds of the record and notice that the hold is in transfer to
Centerville
Questions:
- Why does it want to transfer to the same location as where I am at the moment
and not to the location I picked?
- Why does it say that item was transferred when it actually was not?
- Why does it transfer the hold? I'm not transferring holds when useing the
Transfer tool.
- Why does the hold get filled when transferring an item? I'm not trying to
fill holds, I'm trying to ignore the hold and transfer the item. Other options
in the pop up are "Cancel hold and attempt to transfer" and "Ignore and return
to transfers". It kind of forces to fill the hold or cancel it and does not let
you to transfer the item regardless of the hold.
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