https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=37625

--- Comment #3 from Alexander Wagner <[email protected]> ---
> The idea here is that the email to inform about pick-up is not sent, until 
> the item is handled at the circulation desk.> Then the second check-in there 
> fulfills the hold, triggers the email etc.

I understood that second check in. We have to get used to the ILS popping up
modals all the time as the means to initiate some functions, though.

We currently use SIP as _the way_ to check in and out items. We hardly ever use
any desk operations. Even if I have the patron at the desk to fetch her hold we
walk over to the SIP terminal for the actual check out. (The patron barcode at
the ready on the slip ;)

So, I was imagining that I could set `HoldsNeedProcessingSIP`, I fetch the item
from the cart, place it on the SIP terminal right next to it and I then end up
in the fulfill state to send notifications an print slips from the desk.

Koha does quite some magic here that we are used to do by explicit check _outs_
to a card. We e.g. SIP check out to "transport" or to "ready for pick up"
depending on what we have. The barcode necessary for checkout gives the
additional parameter we don't have at check in.

We'll adopt our procedures accordingly. It might be even advantageous as we
check in every item from the cart again. (Quite a few of our patrons tend to
place them in the cart _without_ returning them first.)


BTW: there is a similar behaviour, where Koha does not move on but sets a state
is described in https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=37428

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