https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=42006
Bug ID: 42006
Summary: Hold group/hyperholds appear on the holds queue
multiple times
Initiative type: ---
Sponsorship ---
status:
Product: Koha
Version: Main
Hardware: All
OS: All
Status: NEW
Severity: trivial
Priority: P5 - low
Component: Hold requests
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
CC: [email protected], [email protected],
[email protected]
When placing a hold for a group of records using the hold group (hyperhold)
feature, the holds queue appears to generate a hold for each record in the
group. This can lead to situations where the hold gets filled by a nonlocal
copy when a local copy is available.
To replicate in ktd:
1. Enable RealTimeHoldsQueue and DisplayAddHoldGroups
2. Search for Birds
3. Tick the boxes for the first two records
4. Click Place hold
5. Search for Henry Acevedo
6. Set the pickup location to Midway
7. Tick the 'Treat as hold group' box
8. Click Place holds
9. Run the holds queue for Midway, the hold appears there
10. Run the holds queue for Centerville, the hold also appears there
11. Run the queue for All libraries, two rows are listed for the single hold
needing filled, one for each record involved
This hold should only be on the Midway record at this point as the item
location matches the hold pickup location.
This also seems to make multiple holds appear on the same library's queue for a
single hold group. If you select all three titles in the Birds search for a
grouped hold with a pickup of Midway, you'll see two titles listed on the
Midway queue for the one hold needing filled.
In practice, this will lead to staff pulling multiple copies of a thing then
being frustrated when only one fills the hold and the others need reshelved.
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