https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=42049
Bug ID: 42049
Summary: Manual overlooks possible behavior for Claims Returned
Initiative type: ---
Sponsorship ---
status:
Product: Koha
Version: Main
Hardware: All
OS: All
Status: NEW
Severity: normal
Priority: P5 - low
Component: Documentation
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
CC: [email protected],
[email protected],
[email protected], [email protected]
https://koha-community.org/manual/latest/en/html/circulation.html#claiming-an-item-as-returned
The manual says: "The claimed returned item will stay in the patron’s
checkouts, and its lost status will be updated."
The claimed item may or may not stay in the patron's checkouts based on the
settings in the MarkLostItemsAsReturned system preference.
The item's lost status will not always be updated when claimed. Since Bug
27919, when an item already has a lost status prior to being claimed its lost
status does not change when claimed. This is noted in the
ClaimReturnedLostValue system preference: "This will not update the lost status
of the item if there is already an existing lost status set."
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