https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=42054
Bug ID: 42054
Summary: Group holds and real time holds queue: multiple titles
show at once
Initiative type: ---
Sponsorship ---
status:
Product: Koha
Version: 25.11
Hardware: All
OS: All
Status: NEW
Severity: major
Priority: P5 - low
Component: Hold requests
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
CC: [email protected], [email protected],
[email protected]
If multiple items that could satisfy a group hold are available (and all else
being equal with transport costs and hold queue priority), all of them show on
the holds queue at the same time for libraries using the real-time holds queue.
This includes showing on multiple libraries' queues at once if items are
available at different holding libraries.
This is likely to cause significant frustration with libraries if multiple
items are pulled, but then all except one have to be reshelved after the first
one triggers to fill the hold.
To replicate:
-Make sure the library is using the real-time holds queue.
-Identify multiple titles that have an available item and no other holds. Items
may be at the same location or at multiple branches.
-Place a group hold on those titles for a patron.
-Note that the holds queue (or queues, if one title is at another branch) lists
all of the available titles.
Each title is only listed once - so, if Bib A has copies available at Main and
North, the title will only show on one library's queue. But if items from Bibs
A, B, and C are all available, all of them will show on the holds queue(s).
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