---
.../prog/en/modules/help/circ/branchoverdues.tt | 4 +-
.../prog/en/modules/help/circ/branchtransfers.tt | 4 +-
.../prog/en/modules/help/circ/circulation-home.tt | 6 +-
.../prog/en/modules/help/circ/circulation.tt | 111 +++++++++++++-------
.../prog/en/modules/help/circ/overdue.tt | 2 +-
.../prog/en/modules/help/circ/pendingreserves.tt | 8 +-
.../prog/en/modules/help/circ/reserveratios.tt | 4 +-
.../prog/en/modules/help/circ/returns.tt | 50 ++++++---
.../en/modules/help/circ/selectbranchprinter.tt | 4 +-
.../en/modules/help/circ/transferstoreceive.tt | 4 +-
.../prog/en/modules/help/circ/view_holdsqueue.tt | 6 +-
.../prog/en/modules/help/circ/waitingreserves.tt | 6 +-
12 files changed, 130 insertions(+), 79 deletions(-)
diff --git
a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/branchoverdues.tt
b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/branchoverdues.tt
index 4f8735d..8808c90 100644
--- a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/branchoverdues.tt
+++ b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/branchoverdues.tt
@@ -1,6 +1,6 @@
[% INCLUDE 'help-top.inc' %]
-<h1>Overdues with fines</h1>
+<h1>Overdues with Fines</h1>
<p>This report shows items that:
<ul>
@@ -13,6 +13,6 @@
<p>Once open the report can be filtered by the shelving location.</p>
-<p><strong>See the full documentation for overdues with fines in the <a
href="http://manual.koha-community.org/3.6/en/circreports.html#overduesfines";>manual</a>
(online).</strong></p>
+<p><strong>See the full documentation for Overdues with Fines in the <a
href="http://manual.koha-community.org/3.8/en/circreports.html#overduesfines";>manual</a>
(online).</strong></p>
[% INCLUDE 'help-bottom.inc' %]
\ No newline at end of file
diff --git
a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/branchtransfers.tt
b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/branchtransfers.tt
index e5e917f..5b38b75 100644
--- a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/branchtransfers.tt
+++ b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/branchtransfers.tt
@@ -16,11 +16,11 @@
<li>When the item arrives at the other library the librarian must check
the item in to acknowledge that it is no longer in transit</li>
<li>The item will not be permanently moved to the new library
<ul>
- <li>The item shows the same 'Home library' but has updated the 'Current
location' to note where it resides at this time</li>
+ <li>The item shows the same 'Home Library' but has updated the 'Current
Location' to note where it resides at this time</li>
</ul>
</li>
</ul>
-<p><strong>See the full documentation for transfers in the <a
href="http://manual.koha-community.org/3.6/en/transfers.html";>manual</a>
(online).</strong></p>
+<p><strong>See the full documentation for Transfers in the <a
href="http://manual.koha-community.org/3.8/en/transfers.html";>manual</a>
(online).</strong></p>
[% INCLUDE 'help-bottom.inc' %]
diff --git
a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/circulation-home.tt
b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/circulation-home.tt
index 8dc2101..07f0b68 100644
--- a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/circulation-home.tt
+++ b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/circulation-home.tt
@@ -2,9 +2,9 @@
<h1>Circulation</h1>
-<p>Circulation functions can be accessed in several different ways. On the
main page of the staff client there are some quick links in the center of the
page to check items out, in or transfer them. For a complete listing of
circulation functions you can visit the Circulation page which is linked from
the top left of every page or from the center of the main page.</p>
+<p>Circulation functions can be accessed in several different ways. On the
main page of the staff client there are some quick links in the center of the
page to check items out, in or transfer them. For a complete listing of
Circulation functions you can visit the Circulation page which is linked from
the top left of every page or from the center of the main page.</p>
-<p>Before circulating your collection you will want to set your global system
preferences, basic parameters and patrons & circulation rules.</p>
+<p>Before circulating your collection you will want to set your Global System
Preferences, Basic Parameters and Patrons & Circulation Rules.</p>
<p>While in Circulation you can jump between the tabs on the quick search box
at the top of the screen by using the following hot keys:</p>
@@ -20,6 +20,6 @@
<p style="background-color: #ffe599">Tip: Mac users use the OPTION button in
place of ALT</p>
-<p><strong>See the full documentation for circulation in the <a
href="http://manual.koha-community.org/3.6/en/circulation.html";>manual</a>
(online).</strong></p>
+<p><strong>See the full documentation for Circulation in the <a
href="http://manual.koha-community.org/3.8/en/circulation.html";>manual</a>
(online).</strong></p>
[% INCLUDE 'help-bottom.inc' %]
diff --git a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/circulation.tt
b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/circulation.tt
index 6ff7d93..b61ac11 100644
--- a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/circulation.tt
+++ b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/circulation.tt
@@ -1,64 +1,59 @@
[% INCLUDE 'help-top.inc' %]
-<h1>Checking out (issuing)</h1>
-
-<p>To begin the checkout process you must enter the patron barcode or part of
their name. The checkout option appears in three main places:</p>
-
-<ul>
- <li>Check out option on main staff client</li>
- <li>Check out option on the patron record</li>
- <li>Check out option on the quick search bar</li>
-</ul>
-
-<h2>Checking items out</h2>
+<h1>Checking Out (Issuing)</h1>
<p>To check an item out to a patron, first search for that patron using one of
the many options listed above.</p>
-<p>At the top of the Check Out screen is a box for you to type or scan the
item's barcode into.</p>
+<p>At the top of the Check Out screen is a box for you to type or scan the
item's barcode into.
<ul>
- <li style="color: #990000;">Important: Many modern barcode scanners will
send a 'return' to the browser, making it so that the 'Check out' button is
automatically clicked</li>
+ <li style="color: #990000">Important: Many modern barcode scanners will
send a 'return' to the browser, making it so that the 'Check Out' button is
automatically clicked</li>
+</ul>
+<ul>
<li>If the barcode is not found you will be prompted to use fast
cataloging to add the item. Learn more about fast cataloging later in this
manual.</li>
</ul>
-<p>Below the box for the barcode there may be options for you to override the
default due date for the item.</p>
+<p>Below the box for the barcode there may be options for you to override the
default due date for the item.
<ul>
<li>This option will only appear if you have set the SpecifyDueDate
system preference to allow staff to override the due date</li>
</ul>
-<p>At the bottom of the page there is a summary of the patron's current
checked out items along with the due date, items checked out today will appear
at the top.</p>
+<p>At the bottom of the page there is a summary of the patron's current
checked out items along with the due date (and time if the item is an hourly
loan), items checked out today will appear at the top.</p>
-<ul>
- <li>This screen will show whether an item is renewable and if not, why
not.</li>
- <li>To override the renewal limits you can set the
AllowRenewalLimitOverride system preference to allow overrides and a checkbox
will appear below the list of checkouts that reads 'Override Renewal Limit'
-<ul>
- <li>Checking that box will add checkboxes in the renew column above
where before the item was not renewable.</li>
-</ul>
-</li>
-</ul>
+<p style="background-color: #ffe599"><strong>Tip</strong> If the checked out
time is listed as 00:00 then the item is a daily loan item. The due time for
daily checkouts will show 23:59 which is the last minute of the day.</p>
-<p>Also at the bottom of the page is the list of items the patron has on hold
+<p>Also at the bottom of the page is the list of items the patron has on
hold</p>
+
+<p>From the holds list you can suspend or resume patrons holds using the
options at the bottom of the list.</p>
+
+<p>If there are notes on the patron record these will appear to the right of
the checkout box</p>
+
+<p>If the patron has a hold waiting at the library that too will appear to the
right of the check out box making it easy for the circulation librarian to see
that there is another item to give the patron</p>
+
+<h3>Printing Receipts</h3>
<p>Once you have checked out all of the items for the patron you can print
them a receipt by choosing one of two methods.</p>
-<p>The first is that you can simply hit enter on your keyboard or scan a blank
piece of paper with your barcode scanner. The idea being that you're "checking
out" a blank barcode which triggers Koha to print the 'Quick slip.'</p>
+<p>If you have the CircAutoPrintQuickSlip preference set to 'open a print
quick slip window' you can simply hit enter on your keyboard or scan a blank
piece of paper with your barcode scanner. The idea being that you're "checking
out" a blank barcode which triggers Koha to print the 'Quick slip.'</p>
-<p>The second is that you can click the Print button at the top of the screen
and choosing 'Print slip' or 'Quick slip'.</p>
+<p>You can also click the Print button at the top of the screen and choose
'Print slip' or 'Print quick slip'.</p>
-<p>If you choose 'Print slip' it will print all of the items the patron has
checked out, including those they checked out at an earlier date. Choosing
'Quick slip' will print only the items that were checked out today.</p>
+<p>If you choose 'Print slip' it will print all of the items the patron has
checked out, including those they checked out at an earlier date. Choosing
'Print quick slip' will print only the items that were checked out today.</p>
-<p>If there are notes on the patron record these will appear to the right of
the checkout box</p>
+<p>What prints on the slips can be customized by altering the slip templates
under the Notices Slips tool.</p>
-<p>If the patron has a hold waiting at the library that too will appear to the
right of the check out box making it easy for the circulation librarian to see
that there is another item to give the patron</p>
+<h3>Clear Patron Information</h3>
-<p>When you're done checking an item out if you have the
DisplayClearScreenButton preference set to 'Show' you can clear the current
patron by clicking the 'X' in the top right of the patron's info to remove the
current patron from the screen and start over.</p>
+<p>When you're done checking an item out if you have the
DisplayClearScreenButton preference set to 'Show' you can clear the current
patron by clicking the X in the top right of the patron's info to remove the
current patron from the screen and start over.</p>
-<h2>Check out messages</h2>
+<p>If you have the CircAutoPrintQuickSlip preference set to 'clear the screen'
then you simply need to hit enter or scan a blank barcode and the screen will
be cleared of the current patron.</p>
-<p>There are times when Koha will prevent the librarian from being able to
check out items to a patron. When this happens a warning will appear notifying
the librarian of why the patron cannot check items out.</p>
+<h2>Check Out Messages</h2>
-<p>These are the possible messages you might see:</p>
+<p>If you check out an item that has multiple pieces and you have cataloged
that information in subfield 3 of the item record (in MARC21) a message will
pop up when you check out that item telling you how many pieces should be
there.</p>
+
+<p>There are times when Koha will prevent the librarian from being able to
check out items to a patron. When this happens a warning will appear notifying
the librarian of why the patron cannot check items out.</p>
<ul>
<li>Patron owes too much in fines
@@ -68,7 +63,7 @@
</li>
<li>Patron has been barred from the library
<ul>
- <li>This can be set by the librarian editing a patron record and adding a
flag or by the Overdue/Notice status triggers</li>
+ <li>This can be set by the librarian editing a patron record and adding
a flag or by the Overdue/Notice Status Triggers</li>
</ul>
</li>
<li>Patron needs to confirm their address
@@ -83,12 +78,10 @@
</li>
</ul>
-<h2>Check out warnings</h2>
+<h2>Check Out Warnings</h2>
<p>Sometimes checkouts will trigger warning messages that will appear in a
yellow box above the check out field. These warnings need to be acknowledged
before you will be able to continue checking items out.</p>
-<p>These are the possible warnings you might see:</p>
-
<ul>
<li>Patron has outstanding fines</li>
<li>Item on hold for someone else</li>
@@ -102,9 +95,49 @@
<li>This can be overridden with the AllowRenewalLimitOverride system
preference</li>
</ul>
</li>
- <li>Barcode not found</li>
+ <li>Barcode not found
+<ul>
+ <li>Learn more about fast cataloging later in this manual.</li>
+</ul>
+</li>
</ul>
-<p><strong>See the full documentation for checking out in the <a
href="http://manual.koha-community.org/3.6/en/circulation.html#checkingout";>manual</a>
(online).</strong></p>
+<h2>Fast Add Cataloging</h2>
+
+<p>Sometimes circulation librarians need to quickly add a record to the system
for an item they are about to check out. This is called 'Fast Add.' To allow
circulation librarians access to the Fast Add Cataloging tool, simply make sure
they have the fast_cataloging permissions. There are two ways to add titles via
fast add. If you know that you're about to check out an item that isn't in you
catalog you can go to the Circulation module and click 'Fast cataloging.'</p>
+
+<p>The cataloging interface will open up with the short cataloging record</p>
+
+<p>After adding your cataloging data you will be asked to enter item data.
Enter the items barcode, collection code, etc and save the item before checking
it out.</p>
+
+<p>The other way to fast catalog is from the checkout screen. When you enter a
barcode at checkout that Koha can't find, it will prompt you to use fast
cataloging to add the item to Koha and check it out.</p>
+
+<p>Clicking 'Fast cataloging' will bring you to the fast cataloging form where
you can enter the title information</p>
+
+<p>After clicking 'Save' you will be brought to the item record where the
barcode will already be filled in with the barcode you're trying to check
out.</p>
+
+<p>After clicking the 'Add item' button the item will automatically be checked
out the patron you were trying to check the book out to originally.</p>
+
+<h2>Circulation Messages</h2>
+
+<p>Circulation messages are short messages that librarians can leave for their
patrons or their colleagues that will appear at the time of circulation.</p>
+
+<h3>Setting up Messages</h3>
+
+<p>Circulation messages are set up as Authorized Values. To add or edit
Circulation Messages you want to work with the BOR_NOTES value.</p>
+
+<h3>Adding a Message</h3>
+
+<p>When on the patron's check out tab you will see a link to 'Add a new
message' to the right of the check out box.</p>
+
+<p>When you click 'Add a new message' you will be asked to choose if the
message is for the librarians or the patron and the message you would like to
leave.</p>
+
+<h3>Viewing Messages</h3>
+
+<p>Circulation messages meant for the staff will appear on the patron's
checkout screen.</p>
+
+<p>Circulation messages meant for the patron will appear when they log into
the OPAC.</p>
+
+<p><strong>See the full documentation for Checking Out in the <a
href="http://manual.koha-community.org/3.8/en/circulation.html#checkingout";>manual</a>
(online).</strong></p>
[% INCLUDE 'help-bottom.inc' %]
diff --git a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/overdue.tt
b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/overdue.tt
index fdf5689..5e847b5 100644
--- a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/overdue.tt
+++ b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/overdue.tt
@@ -11,6 +11,6 @@
<li style="background-color: #ffe599">Tip: Large libraries can choose
to filter the report before it runs by setting the FilterBeforeOverdueReport
system preference to 'Require'.</li>
</ul>
-<p><strong>See the full documentation for overdues in the <a
href="http://manual.koha-community.org/3.6/en/circreports.html#overduesreport";>manual</a>
(online).</strong></p>
+<p><strong>See the full documentation for Overdues in the <a
href="http://manual.koha-community.org/3.8/en/circreports.html#overduesreport";>manual</a>
(online).</strong></p>
[% INCLUDE 'help-bottom.inc' %]
\ No newline at end of file
diff --git
a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/pendingreserves.tt
b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/pendingreserves.tt
index 4c1594a..be1695e 100644
--- a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/pendingreserves.tt
+++ b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/pendingreserves.tt
@@ -1,6 +1,6 @@
[% INCLUDE 'help-top.inc' %]
-<h1>Holds to pull</h1>
+<h1>Holds to Pull</h1>
<p>This report will show you all of the items that have holds on them that are
available at the library for pulling.</p>
@@ -14,15 +14,15 @@
</li>
<li>RandomizeHoldsQueueWeight
<ul>
- <li>If 'RandomizeHoldsQueueWeight' and 'StaticHoldsQueueWeight' are set,
the list of library codes in the 'StaticHoldsQueueWeight' system preference are
randomized rather than statically ranked. If 'RandomizeHoldsQueueWeight' alone
is set, the list of all available library codes is used to randomize the
weight.</li>
+ <li>If 'RandomizeHoldsQueueWeight' and 'StaticHoldsQueueWeight' are
set, the list of library codes in the 'StaticHoldsQueueWeight' system
preference are randomized rather than statically ranked. If
RandomizeHoldsQueueWeight alone is set, the list of all available library codes
is used to randomize the weight.</li>
</ul>
</li>
</ul>
<p>If neither 'RandomizeHoldsQueueWeight' or 'StaticHoldsQueueWeight' is set,
the holds queue is statically ranked according to how they are pulled out of
the system database.</p>
-<p>You can limit the results you see by using the 'Refine' box on the left
side of the page</p>
+<p>You can limit the results you see by using the Refine box on the left side
of the page</p>
-<p><strong>See the full documentation for holds to pull in the <a
href="http://manual.koha-community.org/3.6/en/circreports.html#holdspull";>manual</a>
(online).</strong></p>
+<p><strong>See the full documentation for Holds to Pull in the <a
href="http://manual.koha-community.org/3.8/en/circreports.html#holdspull";>manual</a>
(online).</strong></p>
[% INCLUDE 'help-bottom.inc' %]
\ No newline at end of file
diff --git a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/reserveratios.tt
b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/reserveratios.tt
index bdc3381..1582fe5 100644
--- a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/reserveratios.tt
+++ b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/reserveratios.tt
@@ -1,10 +1,10 @@
[% INCLUDE 'help-top.inc' %]
-<h1>Hold ratios</h1>
+<h1>Hold Ratios</h1>
<p>Hold ratios help with collection development. Using this report you will be
able to see how many of your patrons have holds on items and whether you should
buy more. By default it will be set to the library needing 3 items per hold
that has been placed. The report will tell you how many additional items need
to be purchased to meet this quota.</p>
-<p><strong>See the full documentation for hold ratios in the <a
href="http://manual.koha-community.org/3.6/en/circreports.html#holdratios";>manual</a>
(online).</strong></p>
+<p><strong>See the full documentation for Hold Ratios in the <a
href="http://manual.koha-community.org/3.8/en/circreports.html#holdratios";>manual</a>
(online).</strong></p>
[% INCLUDE 'help-bottom.inc' %]
diff --git a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/returns.tt
b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/returns.tt
index 1e14d4b..1db1ea2 100644
--- a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/returns.tt
+++ b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/returns.tt
@@ -1,58 +1,76 @@
[% INCLUDE 'help-top.inc' %]
-<h1>Checking in (returning)</h1>
+<h1>Checking in (Returning)</h1>
<p>Checking in items can be performed from various different locations</p>
<ul>
- <li>The check in box on main staff client</li>
+ <li>The check in box on the top of the main staff client</li>
<li>The check in option on the quick search bar on the Circulation
page</li>
<li>The check in link on the patron's checkout summary (and on the
checkout summary page)</li>
+ <li>The Check in page under the Circulation menu</li>
</ul>
-<h2>Checking items in</h2>
+<h3>Checking Items In</h3>
<p>To check an item in scan the barcode for the item into the box provided. A
summary of all items checked in will appear below the checkin box</p>
<p>If you are checking items in that were put in the dropbox while the library
was closed you can check the 'Dropbox mode' box before scanning items. This
will effectively roll back the returned date to the last date the library was
open.</p>
<ul>
- <li>This requires that you have your closings added to the Holidays
& Calendar Tool</li>
+ <li>This requires that you have your closings added to the Holidays &
Calendar Tool</li>
</ul>
<p>You can also choose to forgive all overdue charges for items you are
checking in by checking the 'Forgive overdue charges' box before scanning
items.</p>
-<h2>Check in messages</h2>
+<h3>Check In Messages</h3>
<p>There are several messages that can appear when checking items in:</p>
<ul>
- <li>If you are checking an item in at a library other than the home
library, a message will appear asking you to transfer the book to the home
library
+ <li>If you are checking an item in at a library other than the home
branch, a message will appear asking you to transfer the book to the home
library
<ul>
<li>After this item is checked in the status of the item will be
changed in the catalog to 'in transit'</li>
- <li>To mark an item as back at the home library, check the item in at
the home library
+ <li>To mark an item as back at the home branch, check the item in at
the home branch
<ul>
- <li>A message will appear tell you that the item is not checked out,
but the status will now say available in the catalog. This step is necessary to
mark items as received by the home library.</li>
+ <li>A message will appear tell you that the item is not checked out,
but the status will now say available in the catalog. This step is necessary to
mark items as received by the home branch.</li>
</ul>
</li>
</ul>
</li>
+ <li>If you are checking in an item that should have multiple parts or
pieces a message will appear warning you about the number of pieces you should
have in your hand</li>
<li>If you're checking an item in that has a hold on it, you will be
prompted to confirm the hold
<ul>
- <li>Clicking the 'Confirm' hold button will mark the item as waiting for
pickup from the library</li>
- <li>Clicking the 'Print slip and confirm' button will mark the item as
waiting for pickup at the library and present the library with a receipt to
print and place on the book with the patron's information</li>
- <li>Ignoring the hold will leave the item on hold, but leave its status as
available (it will not cancel the hold)</li>
+ <li>Clicking the Confirm hold button will mark the item as waiting for
pickup from the library</li>
+ <li>Clicking the Print Slip and Confirm button will mark the item as
waiting for pickup at the library and present the library with a receipt to
print and place on the book with the patron's information</li>
+ <li>Ignoring the hold will leave the item on hold, but leave its status
as Available (it will not cancel the hold)</li>
</ul>
</li>
- <li>If you're checking in an item that has a hold on it at another
library you will be prompted to confirm and transfer the item
+ <li>If you're checking in an item that has a hold on it at another
branch you will be prompted to confirm and transfer the item
<ul>
- <li>Clicking the 'Confirm hold and transfer' button will mark the item as
in transit to the library where the hold was placed</li>
- <li>Clicking the 'Print slip, transfer and confirm' button will mark the
item as in transit to the library where the hold was placed and present the
library with a receipt to print and place on the book with the patron's
information</li>
- <li>Ignoring the hold will leave the item on hold, but leave its status as
Available (it will not cancel the hold)</li>
+ <li>Clicking the Confirm hold and Transfer button will mark the item as
in transit to the library where the hold was placed</li>
+ <li>Clicking the Print Slip, Transfer and Confirm button will mark the
item as in transit to the library where the hold was placed and present the
library with a receipt to print and place on the book with the patron's
information</li>
+ <li>Ignoring the hold will leave the item on hold, but leave its status
as Available (it will not cancel the hold)</li>
</ul>
</li>
</ul>
-<p><strong>See the full documentation for checking in in the <a
href="http://manual.koha-community.org/3.6/en/checkingin.html";>manual</a>
(online).</strong></p>
+<h2>Receiving Holds</h2>
+
+<p>When items that are on hold are checked in or out the system will remind
the circulation librarian that the item is on hold and offer them options for
managing the hold.</p>
+
+<p>When you check in an item that has a hold on it the system will ask you to
either confirm and transfer the item or just confirm the hold</p>
+
+<p>Clicking the Confirm button will mark the item as on hold for the patron.
If the item needs to be transferred the item will also be marked as in transit
to the proper branch. Clicking 'Ignore' will retain the hold, but allow you to
check the item out to another patron. Choosing to confirm and print will
present you with a printable page that you can slip inside the book with the
necessary hold and/or transfer information.</p>
+
+<p>Once confirmed the hold will show on the patron record and on the checkout
screen under the 'Hold' tab.</p>
+
+<p>The item record will also show that the item is on hold.</p>
+
+<p>In some cases a patron may come in to pick up a hold for their partner (or
someone else in their household). In this case you want to make sure that the
hold is cancelled when you check the item out to someone else. When trying to
check out an item that is already waiting for someone else you will be
presented with a warning message.</p>
+
+<p>From here you can check the item out to the patron at the desk and cancel
the hold for the patron.</p>
+
+<p><strong>See the full documentation for Checking In in the <a
href="http://manual.koha-community.org/3.8/en/checkingin.html";>manual</a>
(online).</strong></p>
[% INCLUDE 'help-bottom.inc' %]
diff --git
a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/selectbranchprinter.tt
b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/selectbranchprinter.tt
index b913cbf..1fbefd4 100644
--- a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/selectbranchprinter.tt
+++ b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/selectbranchprinter.tt
@@ -1,6 +1,6 @@
[% INCLUDE 'help-top.inc' %]
-<h1>Set library</h1>
+<h1>Set Library</h1>
<p>By default you will enter the staff client as if you are at your home
library. This library will appear in the top right of the Staff Client.</p>
@@ -8,6 +8,6 @@
<p>Once you have saved your changes you new library will appear in the top
right.</p>
-<p><strong>See the full documentation for setting your library in the <a
href="http://manual.koha-community.org/3.6/en/setlibrary.html";>manual</a>
(online).</strong></p>
+<p><strong>See the full documentation for Setting your Library in the <a
href="http://manual.koha-community.org/3.8/en/setlibrary.html";>manual</a>
(online).</strong></p>
[% INCLUDE 'help-bottom.inc' %]
\ No newline at end of file
diff --git
a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/transferstoreceive.tt
b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/transferstoreceive.tt
index 8f93352..5b2b567 100644
--- a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/transferstoreceive.tt
+++ b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/transferstoreceive.tt
@@ -1,6 +1,6 @@
[% INCLUDE 'help-top.inc' %]
-<h1>Transfers To receive</h1>
+<h1>Transfers To Receive</h1>
<p>This report will list all of the items that Koha thinks are in transit to
your library.</p>
@@ -8,6 +8,6 @@
<p style="color: #990000">Important: An item is considered late based on the
number of days you have entered in the TransfersMaxDaysWarning system
preference.</p>
-<p><strong>See the full documentation for transfers to receive in the <a
href="http://manual.koha-community.org/3.6/en/circreports.html#transferstoreceive";>manual</a>
(online).</strong></p>
+<p><strong>See the full documentation for Transfers to Receive in the <a
href="http://manual.koha-community.org/3.8/en/circreports.html#transferstoreceive";>manual</a>
(online).</strong></p>
[% INCLUDE 'help-bottom.inc' %]
\ No newline at end of file
diff --git
a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/view_holdsqueue.tt
b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/view_holdsqueue.tt
index 8395024..9e9c730 100644
--- a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/view_holdsqueue.tt
+++ b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/view_holdsqueue.tt
@@ -1,9 +1,9 @@
[% INCLUDE 'help-top.inc' %]
-<h1>Holds queue</h1>
+<h1>Holds Queue</h1>
-<p>This report will show you all of the holds at your library. To generate
this report, you must have the 'Build holds queue' cron job running.</p>
+<p>This report will show you all of the holds at your library. To generate
this report, you must have the Build Holds Queue cron job running.</p>
-<p><strong>See the full documentation for the holds queue in the <a
href="http://manual.koha-community.org/3.6/en/circreports.html#holdsqueue";>manual</a>
(online).</strong></p>
+<p><strong>See the full documentation for the Holds Queue in the <a
href="http://manual.koha-community.org/3.8/en/circreports.html#holdsqueue";>manual</a>
(online).</strong></p>
[% INCLUDE 'help-bottom.inc' %]
\ No newline at end of file
diff --git
a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/waitingreserves.tt
b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/waitingreserves.tt
index 417d7f0..f6120e9 100644
--- a/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/waitingreserves.tt
+++ b/koha-tmpl/intranet-tmpl/prog/en/modules/help/circ/waitingreserves.tt
@@ -1,11 +1,11 @@
[% INCLUDE 'help-top.inc' %]
-<h1>Holds awaiting pickup</h1>
+<h1>Holds Awaiting Pickup</h1>
<p>This report will show all of the holds that are waiting for patrons to pick
them up.</p>
-<p>Items that have been on the hold shelf longer than you normally allow
(based on the ReservesMaxPickUpDelay preference value) will appear on the
'Holds over' tab, they will not automatically be cancelled.</p>
+<p>Items that have been on the hold shelf longer than you normally allow
(based on the ReservesMaxPickUpDelay preference value) will appear on the
'Holds Over' tab, they will not automatically be cancelled.</p>
-<p><strong>See the full documentation for holds awaiting pickup in the <a
href="http://manual.koha-community.org/3.6/en/circreports.html#holdspickup";>manual</a>
(online).</strong></p>
+<p><strong>See the full documentation for Holds Awaiting Pickup in the <a
href="http://manual.koha-community.org/3.8/en/circreports.html#holdspickup";>manual</a>
(online).</strong></p>
[% INCLUDE 'help-bottom.inc' %]
\ No newline at end of file
--
1.7.2.3
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