Dear Jennifer and list
We have had something a little like that with version 3.00.06
We figured out that if someone had returned items that were one day
overdue, and then checked out items the same day, the box appeared.
The returned items were back, no fines generated because they were
within our grace period.
Koha seemed to have some leftover knowledge that the person had items
that were late - only they were checked in already.
In that version the box did say something and we could click to continue
the checkout, so it was really just an annoyance.
Hope this helps,
Agnes
On 18/04/2012 4:15 PM, Jennifer Coleman-Davidson wrote:
Hi,
We've recently been having an issue with circulating books to some of
our patrons. When we scan the book a yellow box appears near the top
of the screen but it doesn't say anything and the system won't allow
the patron to sign the book out. It seems to be a patron specific
problem and not a book specific problem. We've checked all the
patrons' information and nothing seems to be wrong in that area. Any
ideas as to what is the underlying cause?
Thanks,
Jennifer
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CEO/ Chief Librarian
Hanover Public Library.
451 10th Ave,
Hanover, ON
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Email: a...@hanover.ca
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