Our library is still on 18.05.10, so I'm not sure it's specific to 18.11, unfortunately.
A new related bug has been filed here, https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=22727, but that doesn't seem to capture what's happening at our library because our WhenLostForgiveFine preference is set to "Don't Forgive," not "Forgive" as the bug description indicates. Arturo Longoria Reference Librarian/Web Manager Texas State Law Library www.sll.texas.gov -----Original Message----- From: Margo Duncan <mdun...@uttyler.edu> Sent: Wednesday, April 17, 2019 15:31 To: Arturo Longoria <arturo.longo...@sll.texas.gov>; Renvoize, Martin <martin.renvo...@ptfs-europe.com>; Koha <koha@lists.katipo.co.nz> Subject: RE: [Koha] double fines We run fines.pl hourly (it takes between 11 and 15 minutes to run) as well as CalculateFinesOnReturn set to Do and it's been set that way for a long time. We only started seeing the double fines since we upgraded to 18.11 (from 18.05) in February. Margo -----Original Message----- From: Koha [mailto:koha-boun...@lists.katipo.co.nz] On Behalf Of Arturo Longoria Sent: Wednesday, April 17, 2019 8:53 AM To: Renvoize, Martin <martin.renvo...@ptfs-europe.com>; Koha <koha@lists.katipo.co.nz> Subject: Re: [Koha] double fines Our fines.pl job runs daily, but we don't have much circulation, so while I don't have the numbers on hand (since our Koha is managed by ByWater Solutions), I can't imagine it runs longer than a few minutes. If this happens again or if I can detect some kind of pattern, I can provide an update to this thread. Arturo Longoria Reference Librarian/Web Manager Texas State Law Library https://urldefense.proofpoint.com/v2/url?u=http-3A__www.sll.texas.gov&d=DwIGaQ&c=e7TYJBzRfB0YbjEn2u3vBA&r=roY6qGYXhOv2NYP41kw392iquieY_agvyS3IdaEsCh0&m=7o-Qc-3YVcQHDSj78lAn8vvGqiaU17d5f_1wJWEC-Ls&s=louv4K8SfwGLaj3pogvOx3hSuzKErS0bWXLTSI5z9P4&e= -----Original Message----- From: Koha <koha-boun...@lists.katipo.co.nz> On Behalf Of Renvoize, Martin Sent: Tuesday, April 16, 2019 02:42 To: Koha <koha@lists.katipo.co.nz> Subject: Re: [Koha] double fines For those experiencing this issue, how often are you running fines.pl and what sort of overdues numbers are we talking about, does the job take minutes or hours to run to completion? It feels like we may have a race condition somewhere here. We do have a number of customers here with the fines job running nightly and the finesMode set to `Calculate and charge` along with CalculateFinesOnReturn set to `Do` and none have reported this issue to date that I'm aware of. *Martin Renvoize* <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ptfs-2Deurope.com&d=DwIGaQ&c=e7TYJBzRfB0YbjEn2u3vBA&r=roY6qGYXhOv2NYP41kw392iquieY_agvyS3IdaEsCh0&m=7o-Qc-3YVcQHDSj78lAn8vvGqiaU17d5f_1wJWEC-Ls&s=B-QOK2TcJ15pGvQTkg3rjYVoyGdY2Op9wr5MExuvbT4&e=> Development Team Manager *Phone:* +44 (0) 1483 378728 *Mobile:* +44 (0) 7725 985 636 *Email:* martin.renvo...@ptfs-europe.com *Fax:* +44 (0) 800 756 6384 https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ptfs-2Deurope.com&d=DwIGaQ&c=e7TYJBzRfB0YbjEn2u3vBA&r=roY6qGYXhOv2NYP41kw392iquieY_agvyS3IdaEsCh0&m=7o-Qc-3YVcQHDSj78lAn8vvGqiaU17d5f_1wJWEC-Ls&s=9zCwfMNwX8SN3zK6Qk6uEJ1RczjjB5SIX0tWa7z4V_4&e= Registered in the United Kingdom No. 06416372 VAT Reg No. 925 7211 30 The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any dissemination, distribution or copying is strictly prohibited. If you think that you have received this email message in error, please email the sender at i...@ptfs-europe.com On Mon, 15 Apr 2019 at 22:44, Caroline Cyr-La-Rose < caroline.cyr-la-r...@inlibro.com> wrote: > I've noticed this in the past too. I always tell administrators to > choose EITHER > > * finesMode set to "Calculate and charge", with fines.pl set to run > nightly, OR > * CalculateFinesOnReturn set to "Do" > > Both turned on always gave me trouble. I thought it was meant to be a > choice between calculating fines nightly with the cron or calculate on > return. > > Caroline > > > On 19-04-14 22 h 02, vikram zadgaonkar wrote: > > Hi, > > I am also facing same problem. I have enabled calculate fine on return. > > > > > > On Mon 15 Apr, 2019, 12:10 AM Katrin Fischer, > > <katrin.fischer...@web.de> > > wrote: > > > >> Hi Margo, > >> > >> I am not aware of any known bugs that fit your description. :( > >> > >> Maybe it could help to see the 2 lines in accountlines (F and FU) > >> and compare these. > >> > >> Do you have |CalculateFinesOnReturn enabled?| > >> > >> |Katrin > >> | > >> > >> > >> On 10.04.19 20:01, Margo Duncan wrote: > >>> Good afternoon, > >>> > >>> Recently we have some patrons that are being double charged fines. > >>> It > >> looks like when the item is turned in, the accruing fine (FU) > >> remains > and a > >> fine (F) for the same amount is added as a second line. It doesn't > appear > >> to be happening to all patrons and I cannot determine a pattern. > >>> We are on version 18.11.02. > >>> > >>> Has anyone had this problem? Or any suggestions where to start > looking? > >>> Thank you! > >>> Margo > >>> > >>> Margo Duncan, MLS > >>> Head of Library Systems > >>> Robert R. Muntz Library > >>> The University of Texas at Tyler > >>> 903.566.7174 | mdun...@uttyler.edu<mailto:mdun...@uttyler.edu> > >>> > >>> _______________________________________________ > >>> Koha mailing list > >>> https://urldefense.proofpoint.com/v2/url?u=http-3A__koha-2Dcommuni > >>> ty.org&d=DwIGaQ&c=e7TYJBzRfB0YbjEn2u3vBA&r=roY6qGYXhOv2NYP41kw392i > >>> quieY_agvyS3IdaEsCh0&m=7o-Qc-3YVcQHDSj78lAn8vvGqiaU17d5f_1wJWEC-Ls > >>> &s=V92qn7BzwFebUJGvqAof05C3ywrJs2rsdyWdw5GL1o4&e= > >>> Koha@lists.katipo.co.nz > >>> https://urldefense.proofpoint.com/v2/url?u=https-3A__lists.katipo. > >>> co.nz_mailman_listinfo_koha&d=DwIGaQ&c=e7TYJBzRfB0YbjEn2u3vBA&r=ro > >>> Y6qGYXhOv2NYP41kw392iquieY_agvyS3IdaEsCh0&m=7o-Qc-3YVcQHDSj78lAn8v > >>> vGqiaU17d5f_1wJWEC-Ls&s=63FvNWb9WfT7yB3fvYoM5M-PLib9Irj2mCejDwF2sC > >>> M&e= > >> _______________________________________________ > >> Koha mailing list > >> https://urldefense.proofpoint.com/v2/url?u=http-3A__koha-2Dcommunit > >> y.org&d=DwIGaQ&c=e7TYJBzRfB0YbjEn2u3vBA&r=roY6qGYXhOv2NYP41kw392iqu > >> ieY_agvyS3IdaEsCh0&m=7o-Qc-3YVcQHDSj78lAn8vvGqiaU17d5f_1wJWEC-Ls&s= > >> V92qn7BzwFebUJGvqAof05C3ywrJs2rsdyWdw5GL1o4&e= > >> Koha@lists.katipo.co.nz > >> https://urldefense.proofpoint.com/v2/url?u=https-3A__lists.katipo.c > >> o.nz_mailman_listinfo_koha&d=DwIGaQ&c=e7TYJBzRfB0YbjEn2u3vBA&r=roY6 > >> qGYXhOv2NYP41kw392iquieY_agvyS3IdaEsCh0&m=7o-Qc-3YVcQHDSj78lAn8vvGq > >> iaU17d5f_1wJWEC-Ls&s=63FvNWb9WfT7yB3fvYoM5M-PLib9Irj2mCejDwF2sCM&e= > >> > > _______________________________________________ > > Koha mailing list > > https://urldefense.proofpoint.com/v2/url?u=http-3A__koha-2Dcommunity > > .org&d=DwIGaQ&c=e7TYJBzRfB0YbjEn2u3vBA&r=roY6qGYXhOv2NYP41kw392iquie > > Y_agvyS3IdaEsCh0&m=7o-Qc-3YVcQHDSj78lAn8vvGqiaU17d5f_1wJWEC-Ls&s=V92 > > qn7BzwFebUJGvqAof05C3ywrJs2rsdyWdw5GL1o4&e= Koha@lists.katipo.co.nz > > https://urldefense.proofpoint.com/v2/url?u=https-3A__lists.katipo.co > > .nz_mailman_listinfo_koha&d=DwIGaQ&c=e7TYJBzRfB0YbjEn2u3vBA&r=roY6qG > > YXhOv2NYP41kw392iquieY_agvyS3IdaEsCh0&m=7o-Qc-3YVcQHDSj78lAn8vvGqiaU > > 17d5f_1wJWEC-Ls&s=63FvNWb9WfT7yB3fvYoM5M-PLib9Irj2mCejDwF2sCM&e= > > -- > > Caroline Cyr La Rose, M.L.I.S. > > Librarian | Product Manager > > > > Phone: 1-833-465-4276, ext. 221 > > caroline.cyr-la-r...@inlibro.com > > <mailto:caroline.cyr-la-r...@inlibro.com> > > > > INLiBRO | Document Technologies Specialists | > > https://urldefense.proofpoint.com/v2/url?u=http-3A__www.inLibro.com&; > > d=DwIGaQ&c=e7TYJBzRfB0YbjEn2u3vBA&r=roY6qGYXhOv2NYP41kw392iquieY_agv > > yS3IdaEsCh0&m=7o-Qc-3YVcQHDSj78lAn8vvGqiaU17d5f_1wJWEC-Ls&s=Mc46Z_E_ > > 52n0_Ruydh-DkD-dmitR31rcq1jUrSfEY74&e= > > <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.inLibro.com > > &d=DwIGaQ&c=e7TYJBzRfB0YbjEn2u3vBA&r=roY6qGYXhOv2NYP41kw392iquieY_ag > > vyS3IdaEsCh0&m=7o-Qc-3YVcQHDSj78lAn8vvGqiaU17d5f_1wJWEC-Ls&s=Mc46Z_E > > _52n0_Ruydh-DkD-dmitR31rcq1jUrSfEY74&e=> > _______________________________________________ > Koha mailing list > https://urldefense.proofpoint.com/v2/url?u=http-3A__koha-2Dcommunity.o > rg&d=DwIGaQ&c=e7TYJBzRfB0YbjEn2u3vBA&r=roY6qGYXhOv2NYP41kw392iquieY_ag > vyS3IdaEsCh0&m=7o-Qc-3YVcQHDSj78lAn8vvGqiaU17d5f_1wJWEC-Ls&s=V92qn7Bzw > FebUJGvqAof05C3ywrJs2rsdyWdw5GL1o4&e= Koha@lists.katipo.co.nz > https://urldefense.proofpoint.com/v2/url?u=https-3A__lists.katipo.co.n > z_mailman_listinfo_koha&d=DwIGaQ&c=e7TYJBzRfB0YbjEn2u3vBA&r=roY6qGYXhO > v2NYP41kw392iquieY_agvyS3IdaEsCh0&m=7o-Qc-3YVcQHDSj78lAn8vvGqiaU17d5f_ > 1wJWEC-Ls&s=63FvNWb9WfT7yB3fvYoM5M-PLib9Irj2mCejDwF2sCM&e= > _______________________________________________ Koha mailing list https://urldefense.proofpoint.com/v2/url?u=http-3A__koha-2Dcommunity.org&d=DwIGaQ&c=e7TYJBzRfB0YbjEn2u3vBA&r=roY6qGYXhOv2NYP41kw392iquieY_agvyS3IdaEsCh0&m=7o-Qc-3YVcQHDSj78lAn8vvGqiaU17d5f_1wJWEC-Ls&s=V92qn7BzwFebUJGvqAof05C3ywrJs2rsdyWdw5GL1o4&e= Koha@lists.katipo.co.nz https://urldefense.proofpoint.com/v2/url?u=https-3A__lists.katipo.co.nz_mailman_listinfo_koha&d=DwIGaQ&c=e7TYJBzRfB0YbjEn2u3vBA&r=roY6qGYXhOv2NYP41kw392iquieY_agvyS3IdaEsCh0&m=7o-Qc-3YVcQHDSj78lAn8vvGqiaU17d5f_1wJWEC-Ls&s=63FvNWb9WfT7yB3fvYoM5M-PLib9Irj2mCejDwF2sCM&e= _______________________________________________ Koha mailing list https://urldefense.proofpoint.com/v2/url?u=http-3A__koha-2Dcommunity.org&d=DwIGaQ&c=e7TYJBzRfB0YbjEn2u3vBA&r=roY6qGYXhOv2NYP41kw392iquieY_agvyS3IdaEsCh0&m=7o-Qc-3YVcQHDSj78lAn8vvGqiaU17d5f_1wJWEC-Ls&s=V92qn7BzwFebUJGvqAof05C3ywrJs2rsdyWdw5GL1o4&e= Koha@lists.katipo.co.nz https://urldefense.proofpoint.com/v2/url?u=https-3A__lists.katipo.co.nz_mailman_listinfo_koha&d=DwIGaQ&c=e7TYJBzRfB0YbjEn2u3vBA&r=roY6qGYXhOv2NYP41kw392iquieY_agvyS3IdaEsCh0&m=7o-Qc-3YVcQHDSj78lAn8vvGqiaU17d5f_1wJWEC-Ls&s=63FvNWb9WfT7yB3fvYoM5M-PLib9Irj2mCejDwF2sCM&e= _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
