Hi Christopher, We faced this same issue because all returns go through the automated sorter and we’re quarantining for 72 hours. We also wanted to be able to delay sending notices but since that wasn’t possible we came up with a workaround. We’re a single site library so our solution might not work for you.
We set up our Pickup Window as another branch that just happens to be inside the same library. When patrons place holds via the OPAC they can only select the Window location. Everything returned through our sorter uses our BPL location. This generates a transit for holds. No notice is sent to the patron because the item hasn’t reached its destination. Items then go into 72 hour quarantine. When the quarantine is over we check the items in again manually through Koha using the Window location (or using an RFID pad set to the Window location). We confirm the hold and the notice gets sent to the patron. Best regards, Barbara -- Barbara Johnson Library Technical Services Manager Bedford Public Library 2424 Forest Ridge Drive, Bedford, TX 76021-4667 Office: 817-952-2360 | Fax: 817-952-2396 | [email protected] ________________________________ From: Koha <[email protected]> on behalf of Chris Davis <[email protected]> Sent: Monday, December 7, 2020 11:30 AM To: [email protected] <[email protected]> Subject: Re: [Koha] Add 4 days to <<reserves.waitingdate>> EXTERNAL SENDER Thank you Caroline, That solution totally make sense, but I apologize that I forgot to mention that our sorting machine checks in all of our materials, so we cannot ignore the hold trigger. Maybe there's a way to configure Koha to send hold notices four days later; however, that would mean that on-shelf items which are held would set on the holds shelf for four days before their associated notices go out. Oh well. Thank you anyway for your help. Regards, *Christopher Davis, MLS* Systems & E-Services Librarian Uintah County Library 204 E 100 N, Vernal, UT 84078 <https://www.openstreetmap.org/node/4375922503> [email protected] <mailto:[email protected]> +1 (435) 789-0091 ext. 261 <tel:14357890091> uintahlibrary.org <https://uintahlibrary.org> catalog.uintahlibrary.org <https://catalog.uintahlibrary.org> facebook.com/uintahcountylibrary <https://facebook.com/uintahcountylibrary> instagram.com/uintahcountylibrary <https://instagram.com/uintahcountylibrary> On 12/7/20 09:46, Caroline Cyr-La-Rose wrote: > Hi Christopher, > > What I would do in that situation is check in the item, if there is a > hold, click "Ignore", put the item in quarantine, when it gets out of > quarantine, check it in again and confirm the hold. That way, the item > is removed from the previous patron's file, but no email is sent out > right away. > > Otherwise, I don't think it's possible to change the waiting date. > > Best regards, > > Caroline > > On 20-12-07 11 h 31, Chris Davis wrote: >> Dear Colleagues, >> >> At present, when an item is checked back into our library branch, >> Koha sends out hold-available notices to our patron who have a hold >> on that item. That same day, the item begins a four-day quarantine; >> therefore, we must indicate in the aforementioned hold-available >> notices that the item will be available in four days from the >> <<reserves.waitingdate>> which is found within the notices. >> >> I KNOW THAT PATRONS SHOULD READ THE NOTICE MORE CAREFULLY, BUT is >> there a way to configure Koha to add four days to the >> <<reserves.waitingdate>>? That way we could just put something like >> "your hold will be available for pick up on (<<reserves.waitingdate>> >> + 4)" to indicate the future date. >> >> Many thanks, >> >> *Christopher Davis, MLS* >> Systems & E-Services Librarian >> Uintah County Library >> 204 E 100 N, Vernal, UT 84078 >> <https://www.openstreetmap.org/node/4375922503> >> [email protected] <mailto:[email protected]> >> +1 (435) 789-0091 ext. 261 <tel:14357890091> >> uintahlibrary.org <https://uintahlibrary.org> >> catalog.uintahlibrary.org <https://catalog.uintahlibrary.org> >> facebook.com/uintahcountylibrary >> <https://facebook.com/uintahcountylibrary> >> instagram.com/uintahcountylibrary >> <https://instagram.com/uintahcountylibrary> >> _______________________________________________ >> >> Koha mailing list http://koha-community.org >> [email protected] >> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha > _______________________________________________ Koha mailing list http://koha-community.org [email protected] Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha CONFIDENTIALITY NOTICE: This City of Bedford (CoB) email transmission is intended only for the use of the individual to whom it is addressed and may contain information that is confidential, privileged, and exempt from disclosure. Any use, copying, retention or disclosure by any person other than the intended recipient or the intended recipient's designees is strictly prohibited. If you have received this email in error, please notify the sender immediately by return email and destroy all electronic and paper copies of the original message and any attachments immediately. --o365-- _______________________________________________ Koha mailing list http://koha-community.org [email protected] Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
