Hi David,

please check the About Koha > System information tab for any errors.

I suspect you might see a warning about duplicated IDs. If that is the
case, you can find some more information in the wiki:

https://wiki.koha-community.org/wiki/DBMS_auto_increment_fix

Hope this helps,

Katrin


On 28.06.23 15:39, David Liddle wrote:
Greetings all! To add a little more detail to this issue, I'll include
that the server logs contain several instances of the following error:

/var/log/koha/library/worker-output.log.1:C4::Biblio::_koha_delete_biblioitems():
DBI Exception: DBD::mysql::st execute failed: Duplicate entry '11857'
for key 'PRIMARY' at /usr/share/koha/lib/C4/Biblio.pm line 535

Surely that biblio entry is the blocking element, but we're uncertain
about how it should be handled so that the deletion proceeds
smoothly—and without harming related entries. Thank you for giving it
your attention!

David Liddle
System Administrator
david.lid...@wycliff.de (just not for this list)

Wycliff e.V., https://wycliff.de
Seminar für Sprache und Kultur, https://spracheundkultur.org
Internationales Tagungszentrum Karimu, https://karimu.de



On Fri, Jun 23, 2023 at 11:26 PM Lauren Denny <lauren_de...@sil.org> wrote:
Hi everyone,

I have a record that will not delete. When I try to delete the record or
merge it with another record I get this message:
An error has occurred!*Error 500*This message may have been caused by any
of the following reasons:

    - You made use of an external link to an item that is no longer available
    - You followed an outdated link e.g. from a search engine or a bookmark
    - You tried to access a page that needs authentication
    - An internal link in the client is broken and the page does not exist

What's next?

    - Use top menu bar to navigate to another part of Koha.
    - To report a broken link or any other issue, please contact the Koha
    administrator. Send email <library%40teamwork-global.net>

Does anyone have an idea of what is happening?

Lauren
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