Kia ora!
Not sure what is appropriate or not, but there is a list of support
providers on the Community website. It has three listings for Australia:
https://koha-community.org/support/paid-support/country/#aus
As it says on the page:
"This directory and its contents, including but not limited to the links
to other sites, purveyors, providers, and vendors of other goods,
services, or information, whether for informational purposes or in the
form of paid advertisement, are made available by the Koha community on
an “as is” basis and without any warranties of any kind as to accuracy,
merchantability, or fitness of a vendor for a particular service.
Restricting your choice of provider only to ones included on the list
may unfairly exclude support providers and consultants who provide
services for mainstream Koha.
Inclusion on this directory implies no “official” status whatsoever. Any
organization who claims to be an “official” Koha support provider is
misrepresenting their relationship to the Koha project."
:-)
Best regards,
Magnus Enger
Libriotech AS
Den 30.04.2026 04:55, skrev Justin Dowswell via Koha:
Hi everyone,
Just following up on this.
Would be good to know who I could reach out for some paid support regarding
this, if this is deemed more appropriate.
Thanks in advance,
Justin Dowswell (he/him)
Technology Coordinator
Tenants' Union of NSW
02 8117 3721
tenants.org.au
On Mon, 20 Apr 2026 at 17:46, Justin Dowswell <
[email protected]> wrote:
Running 10.11.14-MariaDB, Apache/2.4.66, perl 5 version 36 - unsure if
these are useful or whether this perl version is an assumed dependency
version of the Koha version.
Justin Dowswell (he/him)
Technology Coordinator
Tenants' Union of NSW
02 8117 3721
tenants.org.au
On Mon, 20 Apr 2026 at 17:37, Justin Dowswell <
[email protected]> wrote:
Hi David,
Sure thing, apologies!
Koha 24.11.14 (I updated to this in the last couple of weeks hoping there
was a bugfix) on Debian Bookworm LTS, shipped with the 6.1.159 kernel
(linux-support-6.1.0-42).
The issue persists on reboot.
On Mon, 20 Apr 2026 at 17:00, David Liddle <[email protected]> wrote:
Hi Justin, there's some information missing from your message that could
help a remote diagnosis:
- Basic system information
- Koha software information
- Actions already taken, e.g. system restart, Koha restart, Plack restart
Thanks!
David Liddle
System Administrator
On Mon, Apr 20, 2026 at 6:39 AM Justin Dowswell via Koha <
[email protected]> wrote:
Hey everyone,
Was hoping for some guidance on where to start diagnosing an increase of
CPU, disk and network usage on our Koha instance. The culprit is
seemingly
plack (/etc/koha/plack.psgi) & the Koha perl API (usr/share/koha/api/v1/
app.pl).
No changes were made, updates nor configuration, and according to our
monitoring started on the 23/03.
Have gone from sitting at around 0% CPU idle, to ~20% on the 23rd and
now
averaging around 70%.
Any ideas on where to start?
Thanks in advance,
Justin Dowswell (he/him)
Technology Coordinator
Tenants' Union of NSW
02 8117 3721
tenants.org.au
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